MyDigicel vs CaptionCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDigicel
Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.
- Manage account balance
- Activate plans and subscriptions
- Online top-up
- Pay bills
- Send credit
- Buy plans for others
Read full descriptionHide full description
Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device. With MyDigicel you can: - Access your account balance - Activate Plans and Subscriptions - Top Up online - Pay Bill for postpaid and Digicel Play - Send credit to family and friends - Buy plans for family and friends All this directly from your handset!
CaptionCall
This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.
- Live call captioning
- Real-time transcription
- Customizable display
- Secure and private
- Use WiFi or mobile data
- Voicemail alerts
Read full descriptionHide full description
CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team
Screenshots
Verdict
The clearest difference is review sentiment: CaptionCall at 75% against MyDigicel's 8%. CaptionCall also leads on rating (4.8 vs 2.8) and ads (none vs shown). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CaptionCall holds the better App Store score, 4.8 against 2.8. Both are backed by a comparable volume of ratings — 2.2K and 3.7K respectively. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 75% of CaptionCall's.
MyDigicel ships an update every 6 weeks, CaptionCall fortnightly. Both last shipped on October 18, 2026.
| Parameter | MyDigicel | CaptionCall |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (2.2K ratings) | 4.8 (3.7K ratings) — better |
| Positive reviews | 7.7% of reviews | 74.7% of reviews — better |
| Number of ratings | 2.2K | 3.7K — better |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 217 MB | 111 MB |
| Age rating | 17+ | 4+ |
| Developer | Digicel Caribbean Limited | MachineGenius |
Customer experience
MyDigicel
CaptionCall
User reviews
MyDigicel
From 2.2K App Store ratingsWhat we love
- 👍 Good app
- 🚀 Easy to use
- 💡 Useful features
Room to improve
- 🐛 Crashes frequently
- 🔥 Unreliable app
- ⚠️ Buggy updates
- 🤔 Lack of functionality
- 😡 Poor customer service
CaptionCall
From 3.7K App Store ratingsWhat we love
- 👍 Great captioning quality
- 🚀 Fast and accurate transcription
- 🔓 Ability to use own phone number
- 💡 Saves call transcripts for reference
- 👍 Helpful for hearing-impaired users
Room to improve
- 🐛 Occasional dropped calls
- 🐛 Inconsistent performance
- 🔒 Privacy concerns with personal data
- 🐛 Caller ID issues
- 🐛 Difficulty with voicemail
Bugs and requests
MyDigicel
Reported bugs
5 issues- Login issues
- Unavailable features
- Inconsistent performance
- Data balance not updating
- Payments not going through
Requested features
5 requests- Dark mode option
- Improved data tracking
- Ability to cancel auto-renewal
- Better payment options
- More detailed account information
CaptionCall
Reported bugs
3 issues- Login/connection issues
- Captions not showing up during calls
- Keypad blocking captions
Requested features
4 requests- Automatic language detection and switching
- Text-to-speech functionality for mute users
- Customizable tone/volume settings
- Improved integration with phone dialer
In-app purchases
MyDigicel
No in-app purchases
CaptionCall
No in-app purchases









