Comparison

FirstMobile App vs WEMA Bank MobilePASS+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstMobile App

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

Highlights
  • Financial transactions
  • Non-financial transactions
  • DIY enrollment
  • Open new accounts
  • Register existing accounts
  • Digital banking experience
Read full description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

About

WEMA Bank MobilePASS+

This app provides a secure alternative to hardware tokens for transaction authentication on a business internet banking platform. It generates One-Time Passwords (OTPs) directly from your mobile device, eliminating the need to carry a separate token.

Highlights
  • Hardware token alternative
  • Mobile OTP generation
  • Transaction authentication
  • ALAT for Business support
  • Soft token enrollment
Features
Read full description

WEMA Bank MobilePass+ is an application that will serve as an alternative to the hardware token. It eliminates the need to constantly carry your hardware token with you all the time as the application can be installed on your mobile devices. It can be used to generate OTP to authenticate transactions on ALAT for Business (the internet banking platform for Corporate and SME). To complete your enrolment on the app, kindly logon to ALAT for Business web application and request for a soft token.

Screenshots

FirstMobile App4 screens
WEMA Bank MobilePASS+3 screens

Verdict

The call

The clearest difference is ratings volume: FirstMobile App at 2K against WEMA Bank MobilePASS+'s 24. FirstMobile App also leads on rating (3.1 vs 2.8) and review sentiment (15% vs 0%). WEMA Bank MobilePASS+'s advantage is iOS requirement (10.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FirstMobile App holds the better App Store score, 3.1 against 2.8. That said, the two scores are not equally well evidenced: FirstMobile App has 2K ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 15% of FirstMobile App's written reviews are positive against 0% of WEMA Bank MobilePASS+'s.

Scorecard4 real differences · 6 level
FirstMobile App versus WEMA Bank MobilePASS+: the parameters behind the verdict, then further details
ParameterFirstMobile AppWEMA Bank MobilePASS+
PriceFreeFree
Rating3.1 (2K ratings) — better2.8 (24 ratings)
Positive reviews14.9% of reviews — better0.0% of reviews
Number of ratings2K — better24
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.110.0 — better
Further details — not scored
Size119 MB38 MB
Age rating4+4+
DeveloperFirst Bank of Nigeria LimitedWema Bank Plc

Customer experience

FirstMobile App

All ratings1,982 ratings
Positive46.8%
Neutral10.6%
Negative42.6%
Written reviews415 reviews
Positive14.9%
Neutral6.3%
Negative78.8%

WEMA Bank MobilePASS+

All ratings21 ratings
Positive42.9%
Neutral0.0%
Negative57.1%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

FirstMobile App

Reported bugs

5 issues
  • Unable to log in after update
  • Blank screen when selecting account to debit
  • Inconsistent behavior on different devices
  • OTP not received during login
  • Virtual card services not working properly

Requested features

7 requests
  • Add Face ID/fingerprint login
  • Introduce theme options (dark/light mode)
  • Improve account statement history
  • Enable e-statement generation
  • Add bulk transfer functionality
Show 2 more
  • Provide more login options beyond ATM card
  • Improve beneficiary management

WEMA Bank MobilePASS+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

FirstMobile App

No in-app purchases

None

WEMA Bank MobilePASS+

No in-app purchases

Questions

Is FirstMobile App free?
FirstMobile App is free to download, with no in-app purchases.
Is WEMA Bank MobilePASS+ free?
WEMA Bank MobilePASS+ is free to download, with no in-app purchases.
Which has better reviews, FirstMobile App or WEMA Bank MobilePASS+?
FirstMobile App is rated higher. FirstMobile App averages 3.1 out of 5 from 2K ratings, while WEMA Bank MobilePASS+ averages 2.8 from 24 ratings.
Do FirstMobile App or WEMA Bank MobilePASS+ have ads?
Neither FirstMobile App nor WEMA Bank MobilePASS+ shows ads.

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