Comparison

Deskpro vs Microsoft Azure

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Deskpro

Manage helpdesk tickets on the go with this mobile companion app. Create, filter, assign, and update tickets efficiently from your iPhone or iPad. Requires an existing Deskpro helpdesk installation.

Highlights
  • Create tickets, users, and organizations
  • Filter, sort, assign, and update tickets
  • Quick ticket actions via swipe
  • Customize ticket view
  • Apply mass actions
  • Use snippets and macros for replies
  • Attach files from local storage or cloud
Features
Read full description

This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work. * Create new tickets, users and organizations. * Filter, sort, assign and update tickets. * Swipe left in the ticket list for quick ticket actions. * Customize the ticket view: choose to show custom fields or labels. * Apply mass actions * Reply quickly using your snippets and macros. * Attach files from local storage, iCloud Drive, or Dropbox. * Supports iOS notifications. * Includes advanced features like problems & incidents.

About

Microsoft Azure

Manage and monitor your cloud resources from anywhere. Receive real-time notifications and alerts for critical health issues. Take immediate corrective actions on your virtual machines and web apps directly from your mobile device.

Highlights
  • Monitor cloud resource status
  • View critical metrics
  • Receive notifications and alerts
  • Start/stop VMs
  • Manage web apps
Features
Read full description

The Microsoft Azure app helps you keep track of your resources while on-the-go: • Stay connected to the cloud and check status and critical metrics anytime, anywhere • Stay informed with notifications and alerts about important health issues • Stay in control of your resources and take corrective actions, like starting and stopping VMs and web apps -------------------- Microsoft collects data to operate effectively and provide you with the best experiences in our products. This mobile application may collect personal information, for example, the email address used to log in. We do not share this personal information with third-parties without your consent. We do not use your information for marketing purposes. If you do not agree with Microsoft collecting this data, please do not log into the application and delete it from your device.

Screenshots

Deskpro4 screens
Microsoft Azure4 screens

Verdict

The call

The clearest difference is rating: Microsoft Azure at 4.8 against Deskpro's 2.0. Microsoft Azure also leads on ratings volume (2.8K vs 12) and update cadence (every 3 weeks vs every 2 months). Deskpro's advantage is review sentiment (38% vs 29%) and iOS requirement (9.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Azure holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Microsoft Azure has 2.8K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 38% of Deskpro's written reviews are positive against 29% of Microsoft Azure's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Deskpro ships an update every 2 months, Microsoft Azure every 3 weeks. The most recent releases landed on October 6, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 5 level
Deskpro versus Microsoft Azure: the parameters behind the verdict, then further details
ParameterDeskproMicrosoft Azure
PriceFreeFree
Rating2.0 (12 ratings)4.8 (2.8K ratings) — better
Positive reviews37.5% of reviews — better28.7% of reviews
Number of ratings122.8K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS9.0 — better16.0
Further details — not scored
Size19 MB113 MB
Age rating4+4+
DeveloperDeskpro LtdMicrosoft Corporation

Customer experience

Deskpro

All ratings12 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews16 reviews
Positive37.5%
Neutral6.3%
Negative56.3%

Microsoft Azure

All ratings2,799 ratings
Positive94.9%
Neutral1.3%
Negative3.9%
Written reviews188 reviews
Positive28.7%
Neutral14.4%
Negative56.9%

Bugs and requests

Deskpro

Not enough reviews yet to summarise bugs or requests.

Microsoft Azure

Reported bugs

3 issues
  • Login issues, can't sign in
  • Face ID crashes the app
  • Blank/black screen after updates

Requested features

4 requests
  • Add billing and cost management
  • Integrate Azure AD and DevOps
  • Allow creating/editing resources
  • Improve cloud shell experience

In-app purchases

None

Deskpro

No in-app purchases

None

Microsoft Azure

No in-app purchases

Questions

Is Deskpro free?
Deskpro is free to download, with no in-app purchases.
Is Microsoft Azure free?
Microsoft Azure is free to download, with no in-app purchases.
Which has better reviews, Deskpro or Microsoft Azure?
Microsoft Azure is rated higher. Deskpro averages 2.0 out of 5 from 12 ratings, while Microsoft Azure averages 4.8 from 2.8K ratings.
Do Deskpro or Microsoft Azure have ads?
Neither Deskpro nor Microsoft Azure shows ads.
Which is updated more often, Deskpro or Microsoft Azure?
Deskpro ships an update every 2 months, and Microsoft Azure every 3 weeks. Most recently, Deskpro was updated on October 6, 2026 and Microsoft Azure on October 21, 2026.

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