Deskpro vs Microsoft Azure
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Deskpro
Manage helpdesk tickets on the go with this mobile companion app. Create, filter, assign, and update tickets efficiently from your iPhone or iPad. Requires an existing Deskpro helpdesk installation.
- Create tickets, users, and organizations
- Filter, sort, assign, and update tickets
- Quick ticket actions via swipe
- Customize ticket view
- Apply mass actions
- Use snippets and macros for replies
- Attach files from local storage or cloud
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This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work. * Create new tickets, users and organizations. * Filter, sort, assign and update tickets. * Swipe left in the ticket list for quick ticket actions. * Customize the ticket view: choose to show custom fields or labels. * Apply mass actions * Reply quickly using your snippets and macros. * Attach files from local storage, iCloud Drive, or Dropbox. * Supports iOS notifications. * Includes advanced features like problems & incidents.
Microsoft Azure
Manage and monitor your cloud resources from anywhere. Receive real-time notifications and alerts for critical health issues. Take immediate corrective actions on your virtual machines and web apps directly from your mobile device.
- Monitor cloud resource status
- View critical metrics
- Receive notifications and alerts
- Start/stop VMs
- Manage web apps
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The Microsoft Azure app helps you keep track of your resources while on-the-go: • Stay connected to the cloud and check status and critical metrics anytime, anywhere • Stay informed with notifications and alerts about important health issues • Stay in control of your resources and take corrective actions, like starting and stopping VMs and web apps -------------------- Microsoft collects data to operate effectively and provide you with the best experiences in our products. This mobile application may collect personal information, for example, the email address used to log in. We do not share this personal information with third-parties without your consent. We do not use your information for marketing purposes. If you do not agree with Microsoft collecting this data, please do not log into the application and delete it from your device.
Screenshots
Verdict
The clearest difference is rating: Microsoft Azure at 4.8 against Deskpro's 2.0. Microsoft Azure also leads on ratings volume (2.8K vs 12) and update cadence (every 3 weeks vs every 2 months). Deskpro's advantage is review sentiment (38% vs 29%) and iOS requirement (9.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Microsoft Azure holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Microsoft Azure has 2.8K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 38% of Deskpro's written reviews are positive against 29% of Microsoft Azure's, so the app with the better star average is not the one people write more warmly about.
Deskpro ships an update every 2 months, Microsoft Azure every 3 weeks. The most recent releases landed on October 6, 2026 and October 21, 2026 respectively.
| Parameter | Deskpro | Microsoft Azure |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (12 ratings) | 4.8 (2.8K ratings) — better |
| Positive reviews | 37.5% of reviews — better | 28.7% of reviews |
| Number of ratings | 12 | 2.8K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 9.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 19 MB | 113 MB |
| Age rating | 4+ | 4+ |
| Developer | Deskpro Ltd | Microsoft Corporation |
Customer experience
Deskpro
Microsoft Azure
Bugs and requests
Deskpro
Not enough reviews yet to summarise bugs or requests.
Microsoft Azure
Reported bugs
3 issues- Login issues, can't sign in
- Face ID crashes the app
- Blank/black screen after updates
Requested features
4 requests- Add billing and cost management
- Integrate Azure AD and DevOps
- Allow creating/editing resources
- Improve cloud shell experience
In-app purchases
Deskpro
No in-app purchases
Microsoft Azure
No in-app purchases







