Dunkin' vs Wetzel's Pretzels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dunkin'
Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.
- Order ahead and skip the wait
- Contactless pickup options
- Earn free food and drinks with rewards
- Customize orders extensively
- Save favorite orders and locations
- Schedule orders up to 24 hours in advance
- Send gift cards
Read full descriptionHide full description
Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Wetzel's Pretzels
This app allows users to earn rewards on menu items, order ahead for pickup or delivery, and find nearby locations. Users receive a free pretzel after their first order and can redeem points for various menu items and enjoy special offers.
- Earn and redeem rewards points
- Order ahead for pickup
- Delivery options available
- Find nearest locations
- Save favorite orders
- Refer friends for rewards
Read full descriptionHide full description
Get the Wetzel's Rewards app now to start earning rewards on all your favorite Wetzel's menu items. Download now and after your first order, you will receive a FREE pretzel. Plus, get limited time offers and order for pickup or delivery in just a few taps. EARN & REDEEM REWARDS - Join Wetzel's Rewards for a customizable rewards experience. Redeem points for free dips, lemonades, pretzels, bitz, dogs, and bites! You’ll even get a free birthday pretzel during your birthday month. ORDER AHEAD - Order your favorite hot, fresh pretzels in just a few taps! DELIVERY - Wetzel's can now be delivered straight to your doorstep at participating locations. Order your favorite menu items and earn points for each delivery purchase. FIND YOUR NEAREST LOCATION - Locate the closest Wetzel’s Pretzels location near you. SAVE YOUR FAVORITE ORDERS - Ordering through the app is made easy because you can quickly reorder items from a previous purchase. GET REWARDED FOR REFERRING FRIENDS & FAMILY - Make sure your friends and family are getting twisted too! Earn points when your friends and family use your invite code during sign up and make their first purchase.
Screenshots
Verdict
The clearest difference is monetization model: Wetzel's Pretzels at free against Dunkin''s free with in-app purchases. Dunkin''s advantage is ratings volume (1.4M vs 7.1K) and chart position (#10 vs unranked). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Dunkin' against 4.8 for Wetzel's Pretzels. That said, the two scores are not equally well evidenced: Dunkin' has 1.4M ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews are what separate them: 44% of Dunkin''s written reviews are positive against 39% of Wetzel's Pretzels's.
Dunkin' ships an update every 5 weeks, Wetzel's Pretzels every 2 months. Both last shipped on November 12, 2026.
| Parameter | Dunkin' | Wetzel's Pretzels |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.4M ratings) — better | 4.8 (7.1K ratings) |
| Positive reviews | 44.4% of reviews — better | 39.4% of reviews |
| Number of ratings | 1.4M — better | 7.1K |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #10 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 124 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Dunkin' Donuts | Kahala Management, L.L.C. |
Customer experience
Dunkin'
Wetzel's Pretzels
User reviews
Dunkin'
From 1.4M App Store ratingsWhat we love
- 🚀 Convenient order ahead
- 👍 Rewards program
- 🚀 Saves time
Room to improve
- 🐛 App glitches and errors
- ⚠️ Inconsistent order fulfillment
- 💰 Deceptive pricing and rewards
- 🤯 Confusing and frustrating app experience
Wetzel's Pretzels
From 7.1K App Store ratingsWhat we love
- 👍 Friendly and helpful staff
- 🚀 Efficient service
- 🥨 Delicious pretzels
Room to improve
- 🐛 App issues (crashes, loading problems, verification emails not arriving)
- 🔍 Inconsistent in-app and in-store menu options
- 🤷♀️ Confusing order requirements (minimum order amounts)
Bugs and requests
Dunkin'
Reported bugs
4 issues- App crashes and freezes
- Inaccurate order tracking and status updates
- Payment issues and double charges
- Location detection problems
Requested features
4 requests- Allow customization of orders in the app
- Improve refund and order correction process
- Provide real-time inventory updates in the app
- Make the rewards program more transparent and fair
Wetzel's Pretzels
Reported bugs
3 issues- Inability to redeem rewards in-store
- Rewards not properly tracking purchases
- Device/account restrictions preventing new sign-ups
Requested features
3 requests- Improve app stability and reliability
- Expand in-app menu to match in-store offerings
- Allow more flexibility in order minimums
In-app purchases
Dunkin'
No in-app purchases
Wetzel's Pretzels
No in-app purchases
