Securus Mobile vs Jitsi Meet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
Jitsi Meet
Host unlimited video conferences with anyone, anywhere. No account or downloads are needed for participants to join. Secure your meetings with password protection and enjoy high-quality audio and video.
- Unlimited users
- No account required
- Lock-protected rooms
- Encrypted by default
- High quality audio/video
- Web browser ready
- Pretty URLs for meetings
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Jitsi Meet lets you stay in touch with all your teams, be they family, friends, or colleagues. Instant video conferences, efficiently adapting to your scale. * Unlimited users: There are no artificial restrictions on the number of users or conference participants. Server power and bandwidth are the only limiting factors. * No account needed. * Lock-protected rooms: Control the access to your conferences with a password. * Encrypted by default. * High quality: Audio and video are delivered with the clarity and richness of Opus and VP8. * Web browser ready: No downloads are required of your friends to join the conversation. Jitsi Meet works directly within their browsers as well. Simply share your conference URL with others to get started. * 100% open source: Powered by awesome communities from all over the world. And your friends at 8x8. * Invite by pretty URLs: You can meet at the easy to remember https://MySite.com/OurConf of your choice instead of joining the hard to remember rooms with seemingly random sequences of numbers and letters in their names.
Screenshots
Verdict
The clearest difference is rating: Securus Mobile at 4.6 against Jitsi Meet's 3.6. Securus Mobile also leads on ratings volume (63K vs 490) and chart position (#37 vs unranked). Jitsi Meet's advantage is monetization model (free vs free with in-app purchases) and review sentiment (33% vs 13%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Securus Mobile holds the better App Store score, 4.6 against 3.6. That said, the two scores are not equally well evidenced: Securus Mobile has 63K ratings behind it against 490, so its average is the more settled of the two. Written reviews complicate that: 13% of Securus Mobile's written reviews are positive against 33% of Jitsi Meet's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.
| Parameter | Securus Mobile | Jitsi Meet |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (63K ratings) — better | 3.6 (490 ratings) |
| Positive reviews | 13.1% of reviews | 33.1% of reviews — better |
| Number of ratings | 63K — better | 490 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #37 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18 | 15.1 — better |
| Further details — not scored | ||
| Size | 101 MB | 64 MB |
| Age rating | 17+ | 4+ |
| Developer | SECURUS TECHNOLOGIES LLC | 8x8, Inc. |
Customer experience
Securus Mobile
Jitsi Meet
User reviews
Securus Mobile
From 63K App Store ratingsWhat we love
- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues
Room to improve
- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos
Jitsi Meet
From 490 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 No account required
- 💡 Unlimited participants and duration
- 👍 Good video and audio quality
- 🚀 Simple to set up meetings
Room to improve
- 🐛 Frequent disconnections and stability issues
- 🐛 Audio and video quality problems
- 🐛 Compatibility issues on certain devices
- 🐛 Difficulty sharing screens on mobile
- 🐛 Overheating and high battery drain on some devices
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
Jitsi Meet
Reported bugs
4 issues- Microphone not working on iOS 14
- Inability to exit meetings as sole participant
- Inconsistent behavior when joining meetings
- Shared videos not visible to all participants
Requested features
5 requests- Screen sharing support for mobile devices
- Option to mute or remove participants
- Ability to change camera source
- Improved accessibility features
- Integration with calendars and scheduling
In-app purchases
Securus Mobile
No in-app purchases
Jitsi Meet
No in-app purchases
Questions
Is Securus Mobile free?
Is Jitsi Meet free?
Which has better reviews, Securus Mobile or Jitsi Meet?
Do Securus Mobile or Jitsi Meet have ads?
Which is updated more often, Securus Mobile or Jitsi Meet?
Other comparisons
