Comparison

Securus Mobile vs CloseWatch Calcasieu

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Securus Mobile

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

Highlights
  • Video calling
  • Digital messaging
  • Photo/video/eCard sharing
  • Prepaid calling
  • Account management
  • Fund incarcerated accounts
Features
Read full description

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.

About

CloseWatch Calcasieu

This app allows citizens to anonymously report incidents like drug activity, bullying, or human trafficking to law enforcement, schools, and city officials. Users can submit tips with photos, videos, audio, and text, and receive emergency alerts. It aims to enhance community safety by enabling citizens to report concerns.

Highlights
  • Anonymous tip submission
  • Report drug activity, bullying, trafficking
  • Attach photos, videos, audio, text
  • Receive emergency alerts
  • Support for Spanish language users
  • Direct reporting to law enforcement and schools
Features
Read full description

Anonymously submit tips to law enforcement, schools and city officials about drug activity, active shooters, bullying, human trafficking, and more. CloseWatch Calcasieu gives citizens the voice to See Something, Say Something. CloseWatch Calcasieu is a mobile app that allows citizens to submit both anonymous and non-anonymous information directly to law enforcement, schools and city officials that are part of our system. It’s simple to send tips that include photos, videos, audio and text. CloseWatch Calcasieu is a modern way to combat modern problems in today’s world. CloseWatch Calcasieu also has the ability to receive instant alerts in the event of an emergency. It’s our firm belief that if every phone had CloseWatch Calcasieu, the Parish could be a safer place. Spanish language users supported. CloseWatch Calcasieu IS NOT INTENDED FOR EMERGENCY INCIDENTS. IN THE EVENT OF AN EMERGENCY YOU SHOULD STILL CALL 911.

Screenshots

Securus Mobile4 screens
CloseWatch Calcasieu4 screens

Verdict

The call

Securus Mobile and CloseWatch Calcasieu both sit at 4.6 stars, but that hides the real split: 50% of CloseWatch Calcasieu's written reviews are positive against 13% of Securus Mobile's. CloseWatch Calcasieu also leads on monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 18). Securus Mobile's advantage is ratings volume (64K vs 8) and chart position (#42 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Securus Mobile against 4.5 for CloseWatch Calcasieu. That said, the two scores are not equally well evidenced: Securus Mobile has 64K ratings behind it against 8, so its average is the more settled of the two. Written reviews are what separate them: 13% of Securus Mobile's written reviews are positive against 50% of CloseWatch Calcasieu's.

UpkeepUpdate frequency

Securus Mobile ships an update every 6 weeks, CloseWatch Calcasieu every 2 months. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

Scorecard5 real differences · 6 level
Securus Mobile versus CloseWatch Calcasieu: the parameters behind the verdict, then further details
ParameterSecurus MobileCloseWatch Calcasieu
PriceFreeFree
Rating4.6 (64K ratings) — better4.5 (8 ratings)
Positive reviews13.3% of reviews50.0% of reviews — better
Number of ratings64K — better8
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#42 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS1813.0 — better
Further details — not scored
Size101 MB28 MB
Age rating17+4+
DeveloperSECURUS TECHNOLOGIES LLCCalcasieu Parish Sheriff's Office

Customer experience

Securus Mobile

All ratings62,535 ratings
Positive90.3%
Neutral3.1%
Negative6.6%
Written reviews841 reviews
Positive13.3%
Neutral9.3%
Negative77.4%

CloseWatch Calcasieu

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Securus Mobile

Reported bugs

4 issues
  • Login issues and account problems
  • Scheduled video visits not working
  • Messages and photos not being delivered
  • Frequent app crashes and technical difficulties

Requested features

5 requests
  • Improve video call quality and reliability
  • Provide better customer support and communication
  • Reduce fees and make service more affordable
  • Add notification features for messages
  • Improve app stability and reduce bugs

CloseWatch Calcasieu

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Securus Mobile

No in-app purchases

None

CloseWatch Calcasieu

No in-app purchases

Questions

Is Securus Mobile free?
Securus Mobile is free to download, with no in-app purchases.
Is CloseWatch Calcasieu free?
CloseWatch Calcasieu is free to download, with no in-app purchases.
Which has better reviews, Securus Mobile or CloseWatch Calcasieu?
Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 64K ratings, while CloseWatch Calcasieu averages 4.5 from 8 ratings.
Do Securus Mobile or CloseWatch Calcasieu have ads?
Neither Securus Mobile nor CloseWatch Calcasieu shows ads.
Which is updated more often, Securus Mobile or CloseWatch Calcasieu?
Securus Mobile ships an update every 6 weeks, and CloseWatch Calcasieu every 2 months. Most recently, Securus Mobile was updated on October 28, 2026 and CloseWatch Calcasieu on October 26, 2026.

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