Securus Mobile vs UTSW Huddle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
UTSW Huddle
Stay informed and connected with your team. Access important announcements, contacts, and news to strategize and achieve your goals. Features include video and push notifications for seamless communication.
- Leadership announcements
- Contact directory
- Referral tools
- Healthcare news
- Video features
- Push notifications
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UTSW Huddle helps you and your teams stay informed, connected, and aligned. Score the latest information, tools, and news you can use to do your job best, strategize "plays," and achieve your goals. UTSW Huddle includes: • Important announcements from leadership • Easy to access contacts • Provider and patient referral tools • Healthcare, research, and education news • Video features • Push notifications
Screenshots
Verdict
The clearest difference is rating: UTSW Huddle at 5.0 against Securus Mobile's 4.6. UTSW Huddle also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). Securus Mobile's advantage is ratings volume (50K vs 4) and chart position (#41 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UTSW Huddle holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 4, so its average is the more settled of the two.
Securus Mobile ships an update every 5 weeks, UTSW Huddle fortnightly. The most recent releases landed on September 29, 2026 and September 23, 2026 respectively.
| Parameter | Securus Mobile | UTSW Huddle |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (50K ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 12.5% of reviews | — |
| Number of ratings | 50K — better | 4 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #41 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 101 MB | 83 MB |
| Age rating | 17+ | 4+ |
| Developer | SECURUS TECHNOLOGIES LLC | UT Southwestern Medical Center |
Customer experience
Securus Mobile
UTSW Huddle
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
UTSW Huddle
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
UTSW Huddle
No in-app purchases
Questions
Is Securus Mobile free?
Is UTSW Huddle free?
Which has better reviews, Securus Mobile or UTSW Huddle?
Do Securus Mobile or UTSW Huddle have ads?
Which is updated more often, Securus Mobile or UTSW Huddle?
Other comparisons
