Securus Mobile vs W Connect By Walgreens
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
W Connect By Walgreens
Access company news, stories, and resources from Walgreens. Find nearby stores, learn about company initiatives, and connect through social media. Explore career opportunities and company facts.
- Company news and stories
- Store locator
- Company information and FAQs
- Engagement options
- Featured leaders and team members
- Auto-translations
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W Connect is an information and communication platform from Walgreens that enables you to access and engage with company news, stories and resources. Learn more about Walgreens, locate the nearest store and explore the many ways the company is making a difference in the world. Social media links help you to stay up-to-date and be better connected. If you choose to become a Walgreens team member, career options and more information about open positions are right there. App features include: • Company news and stories • Store locator • Company information, facts and FAQs • Engagement options • Featured leaders, team members and special interests • Auto translations into Spanish and other languages
Screenshots
Verdict
The clearest difference is rating: Securus Mobile at 4.6 against W Connect By Walgreens's 3.5. Securus Mobile also leads on ratings volume (62K vs 76) and chart position (#42 vs unranked). W Connect By Walgreens's advantage is monetization model (free vs free with in-app purchases) and review sentiment (33% vs 13%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Securus Mobile holds the better App Store score, 4.6 against 3.5. That said, the two scores are not equally well evidenced: Securus Mobile has 62K ratings behind it against 76, so its average is the more settled of the two. Written reviews complicate that: 13% of Securus Mobile's written reviews are positive against 33% of W Connect By Walgreens's, so the app with the better star average is not the one people write more warmly about.
Securus Mobile ships an update every 5 weeks, W Connect By Walgreens every 3 months. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.
| Parameter | Securus Mobile | W Connect By Walgreens |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (62K ratings) — better | 3.5 (76 ratings) |
| Positive reviews | 13.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 62K — better | 76 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #42 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 101 MB | 73 MB |
| Age rating | 17+ | 4+ |
| Developer | SECURUS TECHNOLOGIES LLC | Walgreen Co. |
Customer experience
Securus Mobile
W Connect By Walgreens
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
W Connect By Walgreens
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
W Connect By Walgreens
No in-app purchases
Questions
Is Securus Mobile free?
Is W Connect By Walgreens free?
Which has better reviews, Securus Mobile or W Connect By Walgreens?
Do Securus Mobile or W Connect By Walgreens have ads?
Which is updated more often, Securus Mobile or W Connect By Walgreens?
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