Securus Mobile vs Encore Loop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
Read full descriptionHide full description
From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
Encore Loop
This app enhances workplace productivity and collaboration by providing centralized access to internal tools, company news, HR updates, and a comprehensive document library. It facilitates communication and keeps employees informed about events and training, ensuring everyone stays connected and up-to-date.
- Streamlined access to internal tools
- Company and employee news
- HR updates and employee directory
- Corporate document library with search
- Collaborative workspaces
- Push notifications for updates
Read full descriptionHide full description
Welcome to the Encore Loop! A full-featured mobile app, unlocking your organization's full potential by transforming your workplace into a hub of productivity and collaboration no matter where you are. This app is a one-stop shop for everything that matters most when it comes to our most important asset - YOU. Gain quick and easy access to your workplace anywhere, anytime, and find all the answers you need in seconds! • Features you can expect to find: • Streamlined Access to Internal Tools and Applications • Company and Employee News • HR Updates • Company Profiles and Employee Directory • Corporate Document Library with Powerful Search • Collaborative Work Spaces • Detailed Information on Holidays and Company Events • Employee Training and Tutorials • Push Notifications to Make Sure You Stay in the Know • And Much More!
Screenshots
Verdict
The clearest difference is review sentiment: Encore Loop at 100% against Securus Mobile's 13%. Encore Loop also leads on rating (5.0 vs 4.6) and monetization model (free vs free with in-app purchases). Securus Mobile's advantage is ratings volume (50K vs 2) and chart position (#35 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Encore Loop holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 100% of Encore Loop's.
Securus Mobile ships an update every 5 weeks, Encore Loop fortnightly. The most recent releases landed on October 9, 2026 and September 23, 2026 respectively.
| Parameter | Securus Mobile | Encore Loop |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (50K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 12.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 50K — better | 2 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #35 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 101 MB | 71 MB |
| Age rating | 17+ | 4+ |
| Developer | SECURUS TECHNOLOGIES LLC | Encore Enterprises |
Customer experience
Securus Mobile
Encore Loop
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
Encore Loop
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
Encore Loop
No in-app purchases
Questions
Is Securus Mobile free?
Is Encore Loop free?
Which has better reviews, Securus Mobile or Encore Loop?
Do Securus Mobile or Encore Loop have ads?
Which is updated more often, Securus Mobile or Encore Loop?
Other comparisons















