Securus Mobile vs OurFreedom.ai
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, digital messaging, and photo sharing. Manage your account, send money for purchases, and receive notifications all from your mobile device.
- Video calling
- Digital messaging
- Photo and video sharing
- Account management
- Prepaid calling
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
OurFreedom.ai
A social platform and resource hub for families and friends of incarcerated individuals. Connect with a supportive community, access helpful resources, and use AI assistance to craft meaningful messages.
- AI-powered message assistance
- Community support groups
- Resource directory
- Call scheduling
- Mail services (postcards, letters, photos)
- Advocacy tools
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Strength in Community. Hope in Connection. The weight of the justice system is too heavy to carry on your own. OurFreedom.ai is a compassionate social media platform and resource ecosystem created specifically for the families, friends, and advocates of incarcerated loved ones. We believe that every person impacted by the prison system deserves a sanctuary where they can find reliable information and a heartbeat of support. Meet Carla: Your AI Agent Finding the right words to say to someone behind a wall can be the hardest part of the day. Our AI agent Carla makes it simple to bridge that gap. If you are struggling to express yourself, Carla helps you come up with exactly what to say before you mail your incarcerated loved ones. She ensures your messages stay consistent and filled with the love they need to hear most. Why OurFreedom.ai? A Safe Haven: Connect with a community that truly understands the unique heartaches and triumphs of having a loved one behind bars. Resource Ecosystem: Discover the collective wisdom of families and advocates who have walked this path before you. Meaningful Connections: Share updates and stories in a secure environment built on deep empathy and privacy. Features Built for You Community Space: Join our main community group to share experiences and find strength among others walking a similar path. Call Scheduling: Never miss a moment of connection by using our tool to schedule and track the next time you expect a call from your loved one. Mail Services: Easily send postcards, letters, and photos directly through the app to keep your loved one’s spirits high and your bond strong. Advocacy Tools: Access information designed to help you navigate the complexities of the system and fight for your loved one. OurFreedom.ai is more than just an app. We are a movement dedicated to supporting the families and advocates who keep hope alive every single day. Download OurFreedom.ai today and find your village
Screenshots
Verdict
The clearest difference is review sentiment: OurFreedom.ai at 100% against Securus Mobile's 13%. OurFreedom.ai also leads on rating (5.0 vs 4.6). Securus Mobile's advantage is ads (none vs shown) and ratings volume (68K vs 17). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OurFreedom.ai holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 68K ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 100% of OurFreedom.ai's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on November 14, 2026 and November 13, 2026 respectively.
| Parameter | Securus Mobile | OurFreedom.ai |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (68K ratings) | 5.0 (17 ratings) — better |
| Positive reviews | 13.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 68K — better | 17 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #43 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18 | 17.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 114 MB |
| Age rating | 17+ | 17+ |
| Developer | SECURUS TECHNOLOGIES LLC | Aaron Mitchom |
Customer experience
Securus Mobile
OurFreedom.ai
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
OurFreedom.ai
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
OurFreedom.ai
No in-app purchases
Questions
Is Securus Mobile free?
Is OurFreedom.ai free?
Which has better reviews, Securus Mobile or OurFreedom.ai?
Do Securus Mobile or OurFreedom.ai have ads?
Which is updated more often, Securus Mobile or OurFreedom.ai?
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