Securus Mobile vs The Connection Community
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
The Connection Community
Connect with your community by posting updates, discovering upcoming events, and engaging in chat rooms. Manage your personal profile and stay informed about group activities. This platform fosters interaction and shared experiences within a dedicated group.
- Community feed posts
- Upcoming events calendar
- Profile management
- Chat rooms
- Stay connected
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Stay connected with the The Connection community. With our app you can: - Post in our community feed - View our upcoming events - Manage your profile - Engage in our chat rooms
Screenshots
Verdict
The clearest difference is ads: Securus Mobile at none against The Connection Community's shown. Securus Mobile also leads on ratings volume (65K vs 1) and chart position (#49 vs unranked). The Connection Community's advantage is rating (5.0 vs 4.6) and monetization model (ad-supported vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The Connection Community holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 65K ratings behind it against 1, so its average is the more settled of the two.
| Parameter | Securus Mobile | The Connection Community |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (65K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 13.5% of reviews | — |
| Number of ratings | 65K — better | 1 |
| Update frequency | Every 6 weeks | — |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #49 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18 | 13.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 3 MB |
| Age rating | 17+ | 9+ |
| Developer | SECURUS TECHNOLOGIES LLC | Create Community |
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
The Connection Community
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
The Connection Community
No in-app purchases
Questions
Is Securus Mobile free?
Is The Connection Community free?
Which has better reviews, Securus Mobile or The Connection Community?
Do Securus Mobile or The Connection Community have ads?
Other comparisons
