Comparison

Securus Mobile vs Trust Buddy App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Securus Mobile

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

Highlights
  • Video calling
  • Digital messaging
  • Photo/video/eCard sharing
  • Prepaid calling
  • Account management
  • Fund incarcerated accounts
Features
Read full description

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.

About

Trust Buddy App

This app provides a private communication channel for children to connect with trusted adults. It offers features for kids to express themselves and seek help, while adults can build support networks and receive alerts. Designed for family safety and privacy, it ensures children have a familiar way to reach out.

Highlights
  • Private messaging with Trust Circle
  • Age-appropriate safety topics
  • Emergency alerts to trusted adults
  • Location sharing during emergencies
  • Comfort messages on home screen
  • Build and manage Trust Circles
Features
Read full description

Trust Buddy helps children reach the adults who care about them before hard things stay silent. Many kids never tell anyone when something feels wrong, scary, or confusing. Trust Buddy gives families a private, calm place to stay connected, start age-appropriate conversations, and respond when a child needs help. WHO IT’S FOR • Parents, guardians, and trusted family members • Children who need a gentle, familiar way to ask for help • Families who want a clear Trust Circle so kids always know who to turn to FOR KIDS • Help Me Explain: find words when something is hard to say • Ask for Help: reach a trusted adult when it isn’t an emergency • Emergency Now: alert every active trusted adult right away • Private messages with the adults in your Trust Circle • Share photos and your location when you message or during an emergency • Comfort messages from a trusted adult on your home screen • Age-appropriate safety topics: You Matter, Stuff Kids Go Through, and Safety Guide • Enhanced Visual Support for larger, easier-to-read text and clearer buttons FOR TRUSTED ADULTS • Build a Trust Circle around each child • Private and group conversations with children in your care • Emergency alerts with push notifications so you can respond quickly • Emergency Timeline to review past events • Comfort Message to reassure a child on their home screen • See what kids see: preview age-appropriate content • FAQs and About Trust Buddy for clear, family-focused guidance BUILT FOR SAFETY & PRIVACY • Messages stay between the child and their Trust Circle • Emergency alerts notify trusted adults together: Trust Buddy does not replace 911 • Location can be shared with trusted adults when sending a message or during an emergency • Camera and photo library access only to support profile photos and sharing in messages or emergencies Trust Buddy is a communication tool for families: not counseling, not surveillance, and not a substitute for emergency services. In immediate danger, call 911 or your local emergency number. Download Trust Buddy and give your child a safe, familiar way to reach out.
 
 Privacy policy:http://trustbuddyapp.com/privacy 
Term & Conditions:http://trustbuddyapp.com/terms

Screenshots

Securus Mobile4 screens
Trust Buddy App4 screens

Verdict

The call

The clearest difference is in-app purchases: Securus Mobile at none against Trust Buddy App's 4. Securus Mobile also leads on ratings volume (63K vs 1) and chart position (#38 vs unranked). Trust Buddy App's advantage is update cadence (every 3 days vs every 6 weeks) and rating (5.0 vs 4.6). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Trust Buddy App sells 4 in-app purchases, starting at $4.99 per month. Securus Mobile asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Trust Buddy App holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 63K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Securus Mobile ships an update every 6 weeks, Trust Buddy App every 3 days. The most recent releases landed on October 23, 2026 and October 9, 2026 respectively.

Scorecard7 real differences · 4 level
Securus Mobile versus Trust Buddy App: the parameters behind the verdict, then further details
ParameterSecurus MobileTrust Buddy App
PriceFreeFree
Rating4.6 (63K ratings)5.0 (1 ratings) — better
Positive reviews13.1% of reviews—
Number of ratings63K — better1
Update frequencyEvery 6 weeksEvery 3 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree — better
Best chart rank#38 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS1815.0 — better
Further details — not scored
Size101 MB102 MB
Age rating17+4+
DeveloperSECURUS TECHNOLOGIES LLCTrust Buddy

Customer experience

Securus Mobile

All ratings62,535 ratings
Positive90.3%
Neutral3.1%
Negative6.6%
Written reviews832 reviews
Positive13.1%
Neutral9.4%
Negative77.5%

Trust Buddy App

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Securus Mobile

Reported bugs

4 issues
  • Login issues and account problems
  • Scheduled video visits not working
  • Messages and photos not being delivered
  • Frequent app crashes and technical difficulties

Requested features

5 requests
  • Improve video call quality and reliability
  • Provide better customer support and communication
  • Reduce fees and make service more affordable
  • Add notification features for messages
  • Improve app stability and reduce bugs

Trust Buddy App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Securus Mobile

No in-app purchases

4 purchases

Trust Buddy App

Subscriptions4
  • trust buddy plus organization$4.991 Month
  • trust buddy plus$7.991 Month
  • trust buddy premium organization$8.991 Month
Show 1 more
  • trust buddy premium$12.991 Month

Questions

Is Securus Mobile free?
Securus Mobile is free to download, with no in-app purchases.
Is Trust Buddy App free?
Trust Buddy App is free to download, with in-app purchases available.
Which has better reviews, Securus Mobile or Trust Buddy App?
Trust Buddy App is rated higher. Securus Mobile averages 4.6 out of 5 from 63K ratings, while Trust Buddy App averages 5.0 from 1 ratings.
Do Securus Mobile or Trust Buddy App have ads?
Neither Securus Mobile nor Trust Buddy App shows ads.
Which is updated more often, Securus Mobile or Trust Buddy App?
Securus Mobile ships an update every 6 weeks, and Trust Buddy App every 3 days. Most recently, Securus Mobile was updated on October 23, 2026 and Trust Buddy App on October 9, 2026.

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