Comparison

Tech Coach vs Assurant TechPro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tech Coach

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

Highlights
  • 24/7 expert tech support via call or chat
  • Hassle-free claims filing
  • Device health monitoring and setup assistance
  • Digital security guidance
  • Tips to maximize device potential
  • Access to coverage information
Features
Read full description

The Tech Coach app provides instant, round-the-clock access to experts ready to solve your tech issues. Plus, access claims management, device setup, benefits, and coverage details. - Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support! - File Claims Hassle-Free: Quickly file claims with Asurion® right from the app. - Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans. - Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity. - Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more. - Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options. Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device. Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.

About

Assurant TechPro

Access live, premium tech support for all your connected devices. Get help with smartphones, printers, game consoles, and more through call or chat. The app also provides device-specific tips and allows screen sharing for easier troubleshooting.

Highlights
  • Live U.S.-based tech support
  • Support for all electronic devices
  • Screen and camera sharing for diagnosis
  • My Devices inventory management
  • Device-specific tips and quick fixes
  • Call and chat support options
Read full description

Assurant TechPro is the smart, one-stop solution for world-class tech support and assistance for all of your connected devices. The Assurant TechPro app is a smart amenity designed for residents living in participating communities. It gives you access to live premium tech support and it helps you with virtually any consumer electronic device through a support channel that’s convenient for you. Register in the app with your email and phone number to activate services and verify your eligibility. With Assurant TechPro, you can: • Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices. • Access support for any electronic device, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Access thousands of device-specific tips, tricks, and step-by-step quick fixes. Assurant TechPro is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.

Screenshots

Tech Coach4 screens
Assurant TechPro4 screens

Verdict

The call

The clearest difference is rating: Assurant TechPro at 5.0 against Tech Coach's 4.5. Assurant TechPro also leads on monetization model (free vs free with in-app purchases). Tech Coach's advantage is ratings volume (13K vs 1) and update cadence (every 6 weeks vs every 5 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Assurant TechPro holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Tech Coach has 13K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Tech Coach ships an update every 6 weeks, Assurant TechPro every 5 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
Tech Coach versus Assurant TechPro: the parameters behind the verdict, then further details
ParameterTech CoachAssurant TechPro
PriceFreeFree
Rating4.5 (13K ratings)5.0 (1 ratings) — better
Positive reviews66.4% of reviews—
Number of ratings13K — better1
Update frequencyEvery 6 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size42 MB92 MB
Age rating17+4+
DeveloperAsurion Mobile Applications IncAssurant, Incorporated

Customer experience

Tech Coach

All ratings13,151 ratings
Positive89.0%
Neutral3.3%
Negative7.7%
Written reviews110 reviews
Positive66.4%
Neutral4.5%
Negative29.1%

Assurant TechPro

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Tech Coach

Reported bugs

4 issues
  • Disconnections during chat sessions
  • Inability to access chat history
  • Malfunctioning app features
  • Incompatibility with certain devices

Requested features

5 requests
  • Improved notification system
  • Expanded support for non-Verizon devices
  • Integration with other Verizon services
  • Offline troubleshooting capabilities
  • Callback option for long wait times

Assurant TechPro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tech Coach

No in-app purchases

None

Assurant TechPro

No in-app purchases

Questions

Is Tech Coach free?
Tech Coach is free to download, with no in-app purchases.
Is Assurant TechPro free?
Assurant TechPro is free to download, with no in-app purchases.
Which has better reviews, Tech Coach or Assurant TechPro?
Assurant TechPro is rated higher. Tech Coach averages 4.5 out of 5 from 13K ratings, while Assurant TechPro averages 5.0 from 1 ratings.
Do Tech Coach or Assurant TechPro have ads?
Neither Tech Coach nor Assurant TechPro shows ads.
Which is updated more often, Tech Coach or Assurant TechPro?
Tech Coach ships an update every 6 weeks, and Assurant TechPro every 5 months. Most recently, Tech Coach was updated on October 21, 2026 and Assurant TechPro on October 15, 2026.

Other comparisons