Comparison

Aptora Mobile II vs Servicefactor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aptora Mobile II

This business management app provides field service technicians with mobile access to work orders, customer history, and financial data. It allows for CRM management, invoice processing, and real-time employee tracking. Requires ownership of Total Office Manager® software to function.

Highlights
  • Mobile access to work orders and service records
  • CRM and sales process management
  • Invoice processing and credit card payments
  • Real-time GPS tracking of assets and technicians
  • Access to financial performance indicators
  • Job management and employee timesheet tracking
Features
Read full description

*Users must own Total Office Manager® (on version 10.4.28 or above) and Aptora Mobile II® software (on version 7.1.1.0 or above) for app to function properly. Supports iOS 13.0 and above. The app ca scan bar-codes using the device camera in all of the forms that allow you to add items. This app uses GPS tracking and interfaces with the Schedule Board Mapping System to display locations of assets and technicians in real time. Continued use of GPS running in the background can dramatically decrease battery life. Empower your technicians with Aptora’s field service management software. Mobile II connects your Smartphone or tablet to Total Office Manager® software. Empower Your Technicians - Mobile access to all work orders, service records, equipment history, and warranty info in the field. Manage Your CRM and Sales Processes. - Enter leads, create proposals, collect down payments, and sign the document on your favorite mobile device. Process Work Orders and Create Invoices - Quote options, capture signatures, and process credit cards. Access Your Financial Performance - View key performance indicators, daily sales figures, cash-flow, and over 100 important financial data points. Manage Jobs and Track Employees - View a complete mobile dispatch board. View job progress and timesheet info in the field. Built by “Mr HVAC”, James Leichter – a former HVAC contractor, turned software programmer and business consultant. Aptora Mobile II is part of Total Office Manger — The #1 rated Business Management Software , two-time winner ComforTech “Best Business Management Software Award,” earning a perfect 5 Rating within the Capterra Software Review and the highest 5 Star Rating from CPA Technology Advisor Review. Aptora has been helping the Service Industry for over 18 years with over 16,000 service business customers nationwide – it is the industry standard for integrated accounting and service management software. Why Choose Mobile II? There are three main reasons to consider Aptora Mobile II – Your Virtual Office Connection - Empowers your field technicians - Eliminates double entry - Provides comprehensive remote office access

About

Servicefactor

This mobile companion app enhances field service operations by enabling technicians to create invoices, process payments, and manage customer information directly from their devices. It streamlines work order completion, quote generation, and signature capture, syncing all data back to the office system.

Highlights
  • Create invoices and process payments in the field
  • Manage customer and equipment details
  • Generate and send quotes with signatures
  • Track dispatch statuses and repairs
  • Capture customer signatures for work authorization
  • Integrated mapping with navigation
Features
Read full description

Are you a current ServiceFactor user? ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians. ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field. When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site. The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used. All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer. If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up. Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order. All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system. With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect. · Retrieve calls to your iPad or iPhone · View customer information · View problem reported and site notes · View Equipment details and warranty dates · Add or Edit Equipment, including pictures · View attached images or documents · Fill out custom checklists and readings based on equipment type · Track custom checklists based problem reported · Track dispatch statuses that automatically update the Dispatch Board · Enter material from truck or warehouse inventory · Inventory is broken down into categories with pictures · Handles both T/M and Flat Rate billing on the same invoice · Automatically calculates item sell prices based on Service Agreement Discounts · Ability to sell service agreements · Sold service agreements automatically create record in the office · Capture work authorization signature · Generate Quotes in the field with pictures of items quoted · Unaccepted quotes create a quote record in the office for future follow up · Capture customer’s acceptance signature for work performed · Receive payments in the field including Chip processing · Ability to Email quotes and invoices with customers signature · Copy of the signed invoice is uploaded back to the office · Integrated mapping with turn-by-turn directions · Portrays a professional image to the customer · Easy for techs to learn and use · Saves time and money Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991. NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.

Screenshots

Aptora Mobile II3 screens
Servicefactor1 screens

Verdict

The call

The clearest difference is price: Servicefactor at Free against Aptora Mobile II's $4.99. Servicefactor also leads on update cadence (every 3 weeks vs every 4 months) and ratings volume (37 vs 8). On rating, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Servicefactor is free to download; Aptora Mobile II costs $4.99 up front. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.5 for Aptora Mobile II against 2.4 for Servicefactor. Both are backed by a comparable volume of ratings — 8 and 37 respectively. Written reviews are what separate them: 20% of Aptora Mobile II's written reviews are positive against 17% of Servicefactor's.

UpkeepUpdate frequency

Aptora Mobile II ships an update every 4 months, Servicefactor every 3 weeks. The most recent releases landed on October 8, 2026 and October 4, 2026 respectively.

Scorecard4 real differences · 6 level
Aptora Mobile II versus Servicefactor: the parameters behind the verdict, then further details
ParameterAptora Mobile IIServicefactor
Price$4.99Free — better
Rating2.5 (8 ratings) — better2.4 (37 ratings)
Positive reviews20.0% of reviews — better16.7% of reviews
Number of ratings837 — better
Update frequencyEvery 4 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.013.0
Further details — not scored
Size42 MB41 MB
Age rating4+4+
DeveloperAptora CorporationTeam Management Systems, LLC

Customer experience

Aptora Mobile II

All ratings8 ratings
Positive37.5%
Neutral0.0%
Negative62.5%
Written reviews5 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Servicefactor

All ratings37 ratings
Positive32.4%
Neutral2.7%
Negative64.9%
Written reviews12 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

In-app purchases

None

Aptora Mobile II

No in-app purchases

None

Servicefactor

No in-app purchases

Questions

Is Aptora Mobile II free?
Aptora Mobile II costs $4.99, with no in-app purchases.
Is Servicefactor free?
Servicefactor is free to download, with no in-app purchases.
Which has better reviews, Aptora Mobile II or Servicefactor?
Aptora Mobile II is rated higher. Aptora Mobile II averages 2.5 out of 5 from 8 ratings, while Servicefactor averages 2.4 from 37 ratings.
Do Aptora Mobile II or Servicefactor have ads?
Neither Aptora Mobile II nor Servicefactor shows ads.
Which is updated more often, Aptora Mobile II or Servicefactor?
Aptora Mobile II ships an update every 4 months, and Servicefactor every 3 weeks. Most recently, Aptora Mobile II was updated on October 8, 2026 and Servicefactor on October 4, 2026.

Other comparisons