Comparison

Metricool vs Heartbeat Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Metricool

This app helps you manage, plan, and optimize your social media and digital advertising efforts. Schedule posts, engage with your audience from a unified inbox, and analyze performance across multiple platforms. It also allows for the management of ad campaigns.

Highlights
  • Schedule posts across multiple platforms
  • Unified inbox for messages and comments
  • Manage digital ad campaigns
  • Track social media analytics
  • Generate custom reports
  • Visual content calendar
Read full description

Schedule, Manage & Grow Your Social Media Metricool is your all-in-one tool to manage, plan, and optimize your social media strategy and digital advertising. Save time, automate tasks, and centralize all your accounts in one place. Connect with Instagram, Facebook, Threads, YouTube, TikTok, LinkedIn, Pinterest, Twitter/X, Bluesky, Twitch, Google Business Profile, Facebook Ads, Google Ads, and TikTok Ads. PLAN & SCHEDULE POSTS AUTOMATICALLY Organize your content with an intuitive visual calendar. Schedule posts across all platforms at the best time for your audience with Metricool. Get notifications to ensure everything is published as planned. MANAGE MESSAGES & COMMENTS FROM ONE INBOX Reply to messages and comments from all social media without leaving Metricool. Collaborate with your team and never work alone. OPTIMIZE YOUR DIGITAL ADVERTISING Manage and analyze Facebook Ads, Google Ads, and TikTok Ads campaigns. Monitor ad performance in real time to maximize your ROI. ALL YOUR SOCIAL MEDIA ANALYTICS IN ONE PLACE Track your performance across all social media platforms in minutes. Generate custom reports with just one click. Analyze competitors and refine your strategy. NEED HELP? Contact our live support or visit our Help Center. info@metricool.com Download Metricool and take full control of your digital strategy on the go!

About

Heartbeat Chat

Build and manage your online communities with a versatile platform. Engage members through chat, voice, and video, and create a knowledge base for lasting discussions. Integrate with other tools to automate actions and track growth.

Highlights
  • Customizable channels for chat and posts
  • Voice rooms for real-time conversations
  • Presence indicators for a shared room feel
  • Knowledge base creation from discussions
  • Integration with Zoom, Google Calendar, Salesforce, etc.
  • Automated community match-ups and intros
  • Permission management and payment processing
Features
Read full description

Heartbeat is the home for all your online communities. Create a space where you and your community can have fun through chats, threads, voice, and video. Heartbeat works great for online schools, accelerators, incubators, paid communities, innovations hubs, support groups, and so much more! Whether its a massive, established community, or you're just getting started, Heartbeat makes it easy to build lasting, genuine relationships. LAUNCH AN INVITE-ONLY COMMUNITY SPACE: - Customize channels to use posts or chats and design a space just for you and your community to have deep discussions about how the world is changing or just to share the best restaurants in Atlanta. - Voice rooms help you take your conversations to the next level — jump into a voice room with 1 click - Presence indicators floating around the app show you where other people are, and make it feel like you're in the same room CREATE A LASTING LIBRARY OF KNOWLEDGE - Turn insightful posts into long-lasting knowledge base articles & grow your community off the great conversations that happen - Organize information vital to your community members & create a space they can always reference for the best information - Manage access through powerful permissioning tools native to Hearbeat SCALE YOUR COMMUNITY LIKE A BOSS - Use deep integrations with Zoom, Google Calendar, Salesforce, Hubspot, Airtable, and more to automate community actions & track deep analytics over time to see how your community is growing - Automate in-community match-ups and conversations through customizable, weekly Heartbeat intros - Create moderators, special access permissions, manage payments, oversee projects & more within your customizable community space

Screenshots

Metricool4 screens
Heartbeat Chat4 screens

Verdict

The call

The clearest difference is rating: Heartbeat Chat at 4.0 against Metricool's 2.6. Heartbeat Chat also leads on in-app purchases (none vs 1) and review sentiment (41% vs 26%). Metricool's advantage is update cadence (every 2 weeks vs every 5 weeks) and chart position (#153 vs unranked). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Metricool sells 1 in-app purchase, starting at $30.00 per month. Heartbeat Chat asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Heartbeat Chat holds the better App Store score, 4.0 against 2.6. Both are backed by a comparable volume of ratings — 117 and 135 respectively. Written reviews point the same way: 26% of Metricool's written reviews are positive against 41% of Heartbeat Chat's.

UpkeepUpdate frequency

Metricool ships an update every 2 weeks, Heartbeat Chat every 5 weeks. Both last shipped on October 29, 2026.

Scorecard6 real differences · 5 level
Metricool versus Heartbeat Chat: the parameters behind the verdict, then further details
ParameterMetricoolHeartbeat Chat
PriceFreeFree
Rating2.6 (117 ratings)4.0 (135 ratings) — better
Positive reviews26.0% of reviews40.9% of reviews — better
Number of ratings117135 — better
Update frequencyEvery 2 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#153 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size153 MB78 MB
Age rating+44+
DeveloperMetricool Software SLHeartbeat Chat, Inc

Customer experience

Metricool

All ratings117 ratings
Positive35.0%
Neutral5.1%
Negative59.8%
Written reviews177 reviews
Positive26.0%
Neutral9.0%
Negative65.0%

Heartbeat Chat

All ratings135 ratings
Positive70.4%
Neutral5.9%
Negative23.7%
Written reviews66 reviews
Positive40.9%
Neutral12.1%
Negative47.0%

Bugs and requests

Metricool

Not enough reviews yet to summarise bugs or requests.

Heartbeat Chat

Reported bugs

40 issues
  • Audio playback stops when phone locks
  • Users struggle with logging in
  • App is not optimized for iPad, especially in landscape view
  • Invasion of privacy concerns regarding photo access
  • Notifications are inconsistent and important messages are missed
Show 35 more
  • Auto-subscriptions and difficulty with cancellation
  • App performance is non-existent, leading to slow loading and unresponsiveness
  • Content overlaps
  • Tiny frame on iPad, displaying a mobile view
  • Forced photo upload during sign-up
  • Email already in use error after providing email
  • Courses are inaccessible
  • Slow response from support
  • App fails to update
  • Unable to access community
  • Unable to cancel subscription
  • Charged without consent
  • App not working on iPhone
  • App freezes frequently
  • White screen issues upon opening the app
  • App does not function correctly
  • Messages not sending when the send button is tapped
  • App doesn't work on tablets
  • Phantom notifications causing frustration
  • App crashes frequently
  • Jank and unstable performance
  • App shows it has posted but it never publishes
  • Notifications and Activity pages have major glitches and don't refresh
  • Unable to pull down the Activity page to refresh
  • App started messing up immediately, unable to access anything
  • App asks for information, then shows an error that it cannot find the channel
  • App loads but nothing is tappable or responsive
  • App is constantly freezing
  • App crashes after iOS update
  • App shows communication but refuses to show what it is
  • App shows a white screen and is unusable
  • App shows a white screen and is garbage
  • App shows it has posted but it never published the comment
  • Notifications are funky and make zero sense
  • App doesn't work correctly on iPhone

Requested features

17 requests
  • Allow audio to play while phone locks
  • Improve iPad optimization, especially in landscape view
  • Fix the app icon to not resemble a dating app
  • Allow users to change their RSVP to an event after confirming
  • Enable users to join public threads via the app
Show 12 more
  • Improve image embedding, especially on mobile
  • Reduce excessive white space
  • Fix notification logic
  • Improve image insertion functionality
  • Add permalinks to the app
  • Allow location changes within the app
  • Fix phantom notifications
  • Enable profile editing
  • Fix the login process for users
  • Make the app work on tablets
  • Improve backend setup on mobile
  • Allow deletion of communities on mobile

In-app purchases

1 purchases

Metricool

Subscriptions1
  • Starter Mobile 5$30.001 Month
None

Heartbeat Chat

No in-app purchases

Questions

Is Metricool free?
Metricool is free to download, with in-app purchases available.
Is Heartbeat Chat free?
Heartbeat Chat is free to download, with no in-app purchases.
Which has better reviews, Metricool or Heartbeat Chat?
Heartbeat Chat is rated higher. Metricool averages 2.6 out of 5 from 117 ratings, while Heartbeat Chat averages 4.0 from 135 ratings.
Do Metricool or Heartbeat Chat have ads?
Neither Metricool nor Heartbeat Chat shows ads.
Which is updated more often, Metricool or Heartbeat Chat?
Metricool ships an update every 2 weeks, and Heartbeat Chat every 5 weeks. Most recently, Metricool was updated on October 29, 2026 and Heartbeat Chat on October 29, 2026.

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