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Metricool User Reviews

Metricool
Metricool
Metricool Software SL
📊 Productivity
🌐 Social Networking

Customer Experience

Positive experience27.4% of reviews
Neutral9.7% of reviews
Negative experience62.8% of reviews

~ Based on 113 written reviews from the US App Store.

Is Metricool Safe?

Metricool has mixed safety signals based on user ratings. AppsHunter Safety Score for Metricool is 57/100.

This assessment is based on 105 user ratings, with an App Store average of 2.7/5.

Safety Analysis

37.1% of ratings point to a safe experience
3.8% of ratings suggest some concerns
59.0% of ratings point to a risky experience

~ Based on 105 App Store ratings for Metricool.

Is Metricool Legit?

Metricool appears to be a legitimate app. AppsHunter Legitimacy Score for Metricool is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

App ist leider sehr fehlerhaft

Beim öffnen wird häufig nur ein weißer Bildschirm angezeigt. Selbst durch Deinstallation keine Veränderung. Außerdem häufig Fehlermeldungen.
Posts können so nicht eingeplant werden - dann ist ein Planungstool leider unbrauchbar…
Saskia29740Saskia29740

Good idea but has bugs every now and then

Has to install it everyday to make it work
yan_0814yan_0814

5 stars is a lie

The app is trash and the web functionality isnt much better. It is CONSTANTLY CRASHING! Not posting, bugging out losing post making progress. Dont get this app and dont give them your 25 a month this has been happening way to long. I cant even get the app to open today just black screen. Trash app dont support
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dahahahdidkdahahahdidk

Unable to connect via data

App is stuck on the error message “enable cellular data”. Once I did, it wouldn’t connect. I deleted and reinstalled the app and still it doesn’t work. Silly error, can’t see myself paying for a subscription anytime soon, a shame because it has alot of Potential
Nuavo68Nuavo68

Response from developer

Sorry about that. That message is actually a known display bug, it shows up instead of the real issue, which is usually incorrect login credentials. We're already on it to get this fixed. In the meantime, try resetting your password and logging in again, that should clear it up. If it's still stuck after that, reach out to our support chat with your device info and we'll take a closer look. We want you actually using all that potential you mentioned!

Useless app.

Free version is so bad how can someone pay 50$/month. App lack in features, interface looks like apps 10years ago
AnshrazAnshraz

Response from developer

Thanks for the honest feedback, this kind of input matters to us. Metricool's core experience lives in the web platform, and the app was originally built as a companion to that, which is part of why the interface hasn't evolved as fast as the rest of the product. That said, we hear you, the app is being used more and more, and a redesign is already on our roadmap, along with a push to roll out new features there more quickly. In the meantime, we'd really encourage you to try the web version, it gives you the full picture of what Metricool can do. And if you have specific suggestions, help@metricool.com is always open, they genuinely shape what we build next.

Feedback

Bon outil, mais est-ce que vous pouvez réparer l'enregistrement des notes dans l'app, s'il plait?
Yulia VessnartYulia Vessnart

Response from developer

Yulia, merci pour ton retour et pour la note que tu nous laisses ! On a vérifié de notre côté et l'enregistrement fonctionne bien actuellement. Si jamais tu rencontres encore un souci en l'utilisant, notre équipe de support est joignable directement via le chat dans l'app, ils pourront regarder ça avec toi.

Broken auth

SSO doesn’t work. Saw a response from metricool to change the account type and add a password, this is unacceptable and poor engineering. The web app dev team did a great job but their iOS team needs a serious look- I do this for a living and know this is solvable with the right hires.
Mister KristopherMister Kristopher

Response from developer

TThanks for the kind words about the web, glad that part is working well for you. We hear you on the iOS SSO issue. Our current priority is the web experience, but we're passing your feedback along to keep pushing the mobile version forward. We appreciate you taking the time to share this, especially with your professional perspective.

Needs to take a hard look in the mirror

Too clunky, doesn’t capture data trends and insights correctly (or at all), and plans are way too expensive for a small single-person creator like me. Seems to be aiming for a high-level clientele without the UI or capability to back up the price. Decided to look for a new option for scheduling my posts once they lowered the monthly post limit to 20 across all accounts. Wish more thought was put into supporting smaller creators with a cheaper tier that gave less “brands” and more posts and insights. If you’re a smaller creator, go try Buffer or another scheduler instead that’s actually affordable for what it offers.
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digitalbelledigitalbelle

Response from developer

Thank you for the honest feedback. Metricool is built with professional use in mind, and we know that's not the right fit for everyone, that's okay. We do offer a free plan with no time limit. Wishing you the best with whatever works for you.

Pretty useless

Using it to schedule posts is a huge pain and usually doesn’t work for every platform anyway. The one thing I liked was the monthly summaries. Now that those are gone I just don’t see the point
JabarkianJabarkian

Do not recommend

The app is so extremely hard to get anything to open and work. Would not use and do not recommend
heisnwksoheisnwkso

Logged me out won’t let me log back in

Along with many other problems like not uploading media, it logged me out and won’t let me log back in
Ddd65_PDdd65_P

So great in so many ways

Great app …does so much and is pretty cost effective …my only gripe is …please ….if they would only fix the bugs, like how in app on mobile you can only do one campaign and then the + symbol disappears so u have to close app and reopen. I’ll come back and hit that 5 star if they do these…why this app is sitting at 2.9 makes no sense its leaps and bounds on HootSuite and others for 1/3 the pricing. Download it now
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tpromixtpromix

Response from developer

Thank you for this, and honestly, the kind words about Metricool vs the competition mean a lot coming from someone who's clearly tried the alternatives. 🤍 Regarding the bug, we haven't been able to reproduce it on our end yet, so any extra details you can share would really help us track it down. Reach out via chat or at help@metricool.com and our team will look into it with you.

Unreliable

I scheduled 5 videos to be posted at different times throughout the day and carefully verified every scheduled time to make sure everything was set correctly. Despite that, the app posted all 5 videos at the exact same time and completely ignored the posting schedule I had configured. I double-checked everything on my end, and the issue was not user error. If you’re relying on this app to schedule content accurately, be aware that it may not follow the posting times you set. This was extremely frustrating and disrupted my entire content plan for the day.
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Jumping Jack plumbingJumping Jack plumbing

Response from developer

we completely understand how frustrating that must have been, having five videos go out at once when you'd carefully scheduled them is the kind of thing that throws off an entire day's plan. This isn't how Metricool is supposed to work, and we want to get to the bottom of it. There may have been an incident on our end that affected your account. Please reach out to us via chat or at help@metricool.com so our team can look into exactly what happened.

Impossible de se connecter

Impossible de se connecter avec son compte Instagram, sachant que c’est un moyen de connexion web ce serait utile
Abdelnaim BAbdelnaim B

Notificação

Adicionem a opção de notificação no celular quando uma postagem for concluída ou der erro
izaa9876izaa9876

Response from developer

Obrigado pelo feedback! Essa sugestão de notificação é bem válida, saber na hora quando uma postagem é publicada ou dá erro faz toda a diferença. Vamos repassar isso ao nosso time de produto. Enquanto isso, fala com a gente pelo help@metricool.com ou pelo chat do site, podemos te mostrar algumas alternativas que podem ajudar. 🤍

Connecting Social Media is IMPOSSIBLE

can’t connect my instagram even though I’ve had a creator account for YEARS. Not worth my time.
Riri1105Riri1105

Not bad..

Been using this for about 3-4 months now and when it works it is honestly very great for multi platform growth but the amount of bugs i run into are SOOOO annoying. You’ll have post all ready for schedule and it decides to glitch and now I have to redo it all which happens a lot more than I’d appreciate but besides that, great app.
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YuhBrzyYuhBrzy

Response from developer

Thanks so much for the honest feedback. We’re really glad Metricool is helping with multi-platform growth, but we completely understand how frustrating it is to lose a scheduled post and have to redo everything. We appreciate you taking the time to share your experience. It would be great if you could reach out to our support team with a few details about the issue so we can investigate what’s happening. We’ll keep working to make Metricool as reliable as it is useful.

Potentially could be great

Started using went to set up post, then got messages saying it could not post to different platforms. Wasted a day to post actually no content!
artisticforkartisticfork

App not working

My Metricool App has been down since Friday. Multiple emails to help deals with zero response. Have deleted and reinstalled so many times. App will not even allow me to login, it loads halfway then freezes
klbergklberg

Kein Login mehr möglich

Leider kann man sich über die App seit einem der jüngsten Updates nicht mehr über sein Google-Konto anmelden/einloggen.
Über die Webseite funktioniert es einwandfrei und hier würde ich Metricool auf 5 Sterne geben! Nur ohne Login, ist die App leider nicht zu gebrauchen....
RESI-22RESI-22

Response from developer

Es tut uns leid, dass du diese Erfahrung gemacht hast. Wir verstehen, wie frustrierend es ist, wenn der Login nicht wie erwartet funktioniert. Aktuell ist der Login über Google in der iOS-App leider nicht verfügbar. Du kannst dich aber ganz einfach mit deinem Benutzernamen und Passwort anmelden – dein Benutzername ist dabei die E-Mail-Adresse, mit der du dich registriert hast. Wenn du dabei Unterstützung brauchst oder Fragen hast, melde dich gerne über unseren Chat oder per E-Mail an help@metricool.com, unser Support-Team hilft dir jederzeit weiter.