Can’t sign in with Google
Response from developer
Thanks for your feedback! If you signed up with Google, you can still log in to the iOS app. You just need to create a password for your Metricool account from the desktop version first. You can find the steps here: https://help.metricool.com/i-cant-log-in-to-the-metricool-ios-app-7ktjb If you still need a hand, reach out via chat or at help@metricool.com and we'll be happy to help.
Bom, mas limitado
Response from developer
Obrigado pelo feedback! 🤍 A limitação da duração dos vídeos depende de cada rede social e das condições definidas pelas suas APIs oficiais para publicação. Esperamos que essas opções sejam ampliadas no futuro para podermos oferecer ainda mais flexibilidade no Metricool.
Glitchy but effective
Something is different when I post with Metricool versus on my own & it may simply be the consistency,
but I think yall have some sort of marketing magic in there.
I paid GoDaddy thousands of dollars (one year) to post 3 times a week and never got ANY response from it. NONE!
I’d say you get an honest 4 stars but I believe you have a product that can achieve GREATNESS once all the glitches are perfected.
Took me a minute to figure out how to size and figure my CapCut videos to work correctly through your app- thanks to ChatGPT.
This is an affordable service (I use it for 2 businesses). Like- SUPER CHEAP!!
Thanks so much!
Response from developer
Thanks so much for sharing this! We love hearing how much of a difference Metricool has made for your business, especially seeing those results from a single post. 🤩 We really appreciate the thoughtful feedback about the glitches too. If you notice anything that isn’t working as expected, please reach out to us via chat or at help@metricool.com so our team can take a closer look. Thanks again for sticking with us and for seeing the potential in Metricool. Here’s to even more growth for your business! 🚀
I mean look…
Response from developer
Fair enough 😅 Thanks for sticking with us despite the bumps along the way. We know having to reinstall the app is frustrating, and we really appreciate the feedback. We’re glad Metricool is still making your social media management easier, and we’ll keep working to make the experience smoother. Thanks again for being along for the ride! 🤍
Blackscreen seit letztem Update
Für jemanden der täglich Metricool genutzt hat und content für Wochen vorausgeplant hat, ist die App somit leider unbrauchbar.
Response from developer
Es tut uns sehr leid, dass du die App aktuell nicht nutzen kannst, besonders wenn du Metricool täglich für deine Content-Planung verwendest. Bitte melde dich über unseren Chat oder unter help@metricool.com bei uns, damit unser Team deinen Fall genauer prüfen kann. Danke, dass du uns darauf aufmerksam gemacht hast!
Erro na Atualização
Response from developer
Lamentamos esse problema. A versão 3.23.7 do app já está disponível, então recomendamos atualizar e verificar se ele volta a funcionar normalmente. Se o problema continuar, entre em contato pelo chat ou pelo e-mail help@metricool.com para que possamos verificar com você.
App doesn’t work half the time, web version is awesome
Response from developer
Thanks for sharing this, and we’re so glad you’re enjoying Metricool on the web! We totally understand how frustrating it is when the app doesn’t load right when you need to publish a manual post. Please make sure you’re on the latest version, and if it keeps happening, reach out via chat or at help@metricool.com so our team can look into it.
frustrating
Response from developer
Sorry to hear about this, both the errors you kept running into and the back and forth with support that didn't get you anywhere. That's not the experience we want anyone to have, especially after going through it for two days without a clear answer. We've since released a fix that addresses the errors you're describing, updating to version 3.23.6 should stop them from happening. If you're open to giving it another try, reach out through chat or at help@metricool.com and mention this review so we can make sure you're not stuck starting from scratch again.
Great but keeps logging me out
Response from developer
Really glad to hear Metricool has been useful to you these past months, and sorry that the constant logging out has been getting in the way of that. We've released a fix that addresses this. Updating to version 3.23.6 should stop that from happening. Thanks for your patience with it. If you're still getting logged out after updating, reach out through chat or at help@metricool.com and our team will help you sort it out.
It never works the app sucks
Response from developer
Sorry to hear this. We've released a fix that addresses exactly this kind of issue. Updating to version 3.23.6 should get things running smoothly again. Thanks for your patience. If you're still running into trouble after updating, reach out through chat or at help@metricool.com and our team will look into it with you directly.
Stürzt dauernd ab
Response from developer
Das tut uns wirklich leid, gerade wenn man die App regelmäßig nutzt, ist das besonders ärgerlich. Wir haben inzwischen einen Fix veröffentlicht, der genau diese Bugs behebt. Wenn du auf die Version 3.23.6 aktualisierst, sollte alles wieder normal laufen. Danke für deine Geduld. Falls es danach immer noch Probleme gibt, melde dich gern im Chat oder unter help@metricool.com, unser Team schaut sich das dann direkt mit dir an.
App ist leider sehr fehlerhaft
Posts können so nicht eingeplant werden - dann ist ein Planungstool leider unbrauchbar…
Response from developer
Das tut uns leid. Wir haben inzwischen einen Fix veröffentlicht, der genau diese Probleme behebt, den weißen Bildschirm und die Fehlermeldungen. Bitte aktualisiere auf Version 3.23.6, damit sollte sich das lösen. Falls es danach weiterhin auftritt, melde dich gern im Chat oder unter help@metricool.com mit deinem Gerät und der Version, damit wir uns das genauer ansehen können.
login broken , impossible to use
Website great. App not so much.
Doesn’t support single sign on
Ineffecient App 👎
Good idea but has bugs every now and then
Response from developer
Sorry to hear this. Version 3.23.4 is now available, please update from the App Store and let us know if that solves it. If the problem continues after updating, reach us through the app chat or at help@metricool.com and we'll look into it with you.
5 stars is a lie
Unable to connect via data
Response from developer
Sorry about that. That message is actually a known display bug, it shows up instead of the real issue, which is usually incorrect login credentials. We're already on it to get this fixed. In the meantime, try resetting your password and logging in again, that should clear it up. If it's still stuck after that, reach out to our support chat with your device info and we'll take a closer look. We want you actually using all that potential you mentioned!
