Comparison

Freshsales vs Vtiger 360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Freshsales

Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.

Highlights
  • Built-in phone and email
  • Event tracking
  • Contact scoring
  • Sales automation
  • Calendar management
  • Offline access
Features
Read full description

Freshsales is a cloud-based customer relationship management (CRM) solution. It comes with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps. The Freshsales mobile app for iOS makes it easy for you to access your customer data and track your sales pipeline on your favorite Apple device, wherever you are. From the home page, get quick context into your tasks and appointments for the day. Use the in-app calendar to manage your appointments. Also, access Google Maps right from the app and even book an Uber to the location of your meeting. Plus you can add contacts, accounts, and deals, make phone calls, send emails, and change deal stages on the mobile app. All edits are automatically synced with your Freshsales web app, so your customer data is always up to date. You can also use this app offline. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

About

Vtiger 360

Access and manage your customer relationship management data on the go. Collaborate with your team, update sales pipelines, and log calls instantly. Offline access and map integration enhance productivity.

Highlights
  • Access and update contact data
  • Manage sales pipeline and projects
  • Team collaboration with @mentions
  • Offline access and synchronization
  • View and update addresses on maps
  • Log outgoing calls instantly
  • Attach documents via email
Features
Read full description

Vtiger CRM Mobile puts your customer data in your pocket! Access and update your contact data, sales pipeline, projects or support data on the fly, right from your mobile. Further, enhance your CRM experience by taking advantage of unique features such as * Collaborate with your team using @mentions and get real-time push notifications on upcoming Events, Tasks or mentions. * Access or modify records your own in offline mode and synchronize when you are online. * View Lead, Contact or Organization addresses on maps and update using map location. * View Contact or Organization profile scoring on a scale of 1 to 5 stars based on scoring matrix configured by Administrator. * Dynamic dependency feature helps you keep your records organized by showing fields only when certain business rules are met. * Log outgoing calls instantly in Vtiger 360 * Attach Vtiger documents or from device via Email Note: This app only supports the cloud version of Vtiger.

Screenshots

Freshsales4 screens
Vtiger 3604 screens

Verdict

The call

The clearest difference is rating: Freshsales at 4.5 against Vtiger 360's 1.4. Freshsales also leads on ratings volume (522 vs 9). Vtiger 360's advantage is monetization model (free vs freemium) and iOS requirement (10.0 vs 14.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Freshsales holds the better App Store score, 4.5 against 1.4. That said, the two scores are not equally well evidenced: Freshsales has 522 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 23% of Freshsales's written reviews are positive against 26% of Vtiger 360's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Freshsales ships an update every 2 weeks, Vtiger 360 every 3 weeks. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
Freshsales versus Vtiger 360: the parameters behind the verdict, then further details
ParameterFreshsalesVtiger 360
PriceFreeFree
Rating4.5 (522 ratings) — better1.4 (9 ratings)
Positive reviews23.3% of reviews26.3% of reviews — better
Number of ratings522 — better9
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.010.0 — better
Further details — not scored
Size85 MB53 MB
Age rating4+4+
DeveloperFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDvtiger

Customer experience

Freshsales

All ratings523 ratings
Positive86.4%
Neutral4.4%
Negative9.2%
Written reviews60 reviews
Positive23.3%
Neutral18.3%
Negative58.3%

Vtiger 360

All ratings9 ratings
Positive11.1%
Neutral0.0%
Negative88.9%
Written reviews19 reviews
Positive26.3%
Neutral10.5%
Negative63.2%

Bugs and requests

Freshsales

Reported bugs

13 issues
  • App crashes on launch or during use
  • White screen appears after login
  • Unable to scroll through full contact/lead lists
  • Email jumping and scrolling issues
  • Landscape mode not functioning properly
Show 8 more
  • Contact Activities section causes crashes
  • Error 500 when using customized sales activities
  • Keyboard accessibility issues in portrait mode
  • Server errors preventing app functionality
  • Notification settings not accessible
  • Inability to delete emails from app
  • Call quality issues with integrated calling
  • Reporting data sync delays and inaccuracies

Requested features

12 requests
  • Business card reader functionality
  • Push notifications for SMS messages
  • Multiple phone numbers per contact
  • Bulk delete/edit operations for tasks
  • Email viewing and management within app
Show 7 more
  • iPhone X and modern device optimization
  • iPad landscape mode support
  • Customizable alert tones
  • Better Google Chrome compatibility
  • Contact integration with phone's native contacts
  • Geolocation tracking for contacts and deals
  • Google Drive integration

Vtiger 360

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Freshsales

No in-app purchases

None

Vtiger 360

No in-app purchases

Questions

Is Freshsales free?
Freshsales is free to download, with no in-app purchases.
Is Vtiger 360 free?
Vtiger 360 is free to download, with no in-app purchases.
Which has better reviews, Freshsales or Vtiger 360?
Freshsales is rated higher. Freshsales averages 4.5 out of 5 from 522 ratings, while Vtiger 360 averages 1.4 from 9 ratings.
Do Freshsales or Vtiger 360 have ads?
Neither Freshsales nor Vtiger 360 shows ads.
Which is updated more often, Freshsales or Vtiger 360?
Freshsales ships an update every 2 weeks, and Vtiger 360 every 3 weeks. Most recently, Freshsales was updated on October 24, 2026 and Vtiger 360 on October 24, 2026.

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