Freshsales vs Privyr
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Freshsales
Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.
- Built-in phone and email
- Event tracking
- Contact scoring
- Sales automation
- Calendar management
- Offline access
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Freshsales is a cloud-based customer relationship management (CRM) solution. It comes with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps. The Freshsales mobile app for iOS makes it easy for you to access your customer data and track your sales pipeline on your favorite Apple device, wherever you are. From the home page, get quick context into your tasks and appointments for the day. Use the in-app calendar to manage your appointments. Also, access Google Maps right from the app and even book an Uber to the location of your meeting. Plus you can add contacts, accounts, and deals, make phone calls, send emails, and change deal stages on the mobile app. All edits are automatically synced with your Freshsales web app, so your customer data is always up to date. You can also use this app offline. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.
Privyr
This app helps sales teams engage leads efficiently through automated follow-ups and bulk messaging via WhatsApp, text, and calls. It offers mobile CRM features to manage leads and track sales activities, boosting team productivity.
- Automated lead contact and follow-up
- Bulk messaging and calling with personalization
- Mobile CRM for lead and activity tracking
- WhatsApp and Meta Business Partner integrations
- Team performance dashboards and analytics
- Automated lead assignment and alerts
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Introducing Privyr, the best Lead Engagement System for mobile-first sales teams that use WhatsApp, text, phone calls, and more. Make your sales team 3x more productive while having full visibility & control over what’s happening Trusted by over 500,000 salespeople & teams across 125 countries | Official WhatsApp & Meta Business Partner Unlock a powerful Lead Engagement System on your phone with: NEW LEAD AUTOMATIONS Instantly Contact & Follow Up with New Leads: Automatically receive or assign leads on your phone, and engage them with automated sequences across WhatsApp, text message, phone calls, and more. Lead Source Integrations | Instant Lead Alerts | Automatic Lead Assignment | WhatsApp Auto-Responder | Follow Up Sequences | Meta Lead Ads Optimisation BULK LEAD ENGAGEMENT Re-Engage Existing Leads at Scale: Bulk call or message thousands of leads at a time with auto-personalisation, multi-step sequences, view tracking, and one-click WhatsApp campaigns. Bulk Calling & Messaging | Multi-Step Sequences | WhatsApp Campaigns | Auto-Personalised Templates | Media-Rich Sales Content | View & Interest Tracking EASY LEAD MANAGEMENT Track Every Lead & Sales Activity: View and manage your leads, playbooks, and sales pipeline right from your phone. Track your team’s performance with high-level dashboards and detailed activity timelines. Mobile CRM | Custom Fields & Filters | Activity Timelines | Automatic Activity Logging | Team Dashboards & Analytics | WhatsApp Chat Monitoring
Screenshots
Verdict
The clearest difference is review sentiment: Privyr at 70% against Freshsales's 23%. Privyr also leads on monetization model (free vs freemium). Freshsales's advantage is rating (4.5 vs 4.2) and ratings volume (525 vs 23). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Freshsales holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: Freshsales has 525 ratings behind it against 23, so its average is the more settled of the two. Written reviews complicate that: 23% of Freshsales's written reviews are positive against 70% of Privyr's, so the app with the better star average is not the one people write more warmly about.
Freshsales ships an update every 2 weeks, Privyr every 11 days. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Freshsales | Privyr |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (525 ratings) — better | 4.2 (23 ratings) |
| Positive reviews | 23.3% of reviews | 70.5% of reviews — better |
| Number of ratings | 525 — better | 23 |
| Update frequency | Every 2 weeks | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 85 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | FRESHWORKS TECHNOLOGIES PRIVATE LIMITED | Privyr |
Customer experience
Freshsales
Privyr
Bugs and requests
Freshsales
Reported bugs
13 issues- App crashes on launch or during use
- White screen appears after login
- Unable to scroll through full contact/lead lists
- Email jumping and scrolling issues
- Landscape mode not functioning properly
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- Contact Activities section causes crashes
- Error 500 when using customized sales activities
- Keyboard accessibility issues in portrait mode
- Server errors preventing app functionality
- Notification settings not accessible
- Inability to delete emails from app
- Call quality issues with integrated calling
- Reporting data sync delays and inaccuracies
Requested features
12 requests- Business card reader functionality
- Push notifications for SMS messages
- Multiple phone numbers per contact
- Bulk delete/edit operations for tasks
- Email viewing and management within app
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- iPhone X and modern device optimization
- iPad landscape mode support
- Customizable alert tones
- Better Google Chrome compatibility
- Contact integration with phone's native contacts
- Geolocation tracking for contacts and deals
- Google Drive integration
Privyr
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Freshsales
No in-app purchases
Privyr
No in-app purchases
