Privyr vs Close CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Privyr
This app helps sales teams engage leads efficiently using WhatsApp, text, and calls. Automate follow-ups, re-engage existing contacts in bulk, and manage your sales pipeline directly from your phone.
- Automated lead contact and follow-up
- Bulk lead re-engagement
- Mobile CRM and pipeline management
- WhatsApp and Meta Business Partner integrations
- Team performance dashboards
- Automated activity logging
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Introducing Privyr, the best Lead Engagement System for mobile-first sales teams that use WhatsApp, text, phone calls, and more. Make your sales team 3x more productive while having full visibility & control over what’s happening Trusted by over 500,000 salespeople & teams across 125 countries | Official WhatsApp & Meta Business Partner Unlock a powerful Lead Engagement System on your phone with: NEW LEAD AUTOMATIONS Instantly Contact & Follow Up with New Leads: Automatically receive or assign leads on your phone, and engage them with automated sequences across WhatsApp, text message, phone calls, and more. Lead Source Integrations | Instant Lead Alerts | Automatic Lead Assignment | WhatsApp Auto-Responder | Follow Up Sequences | Meta Lead Ads Optimisation BULK LEAD ENGAGEMENT Re-Engage Existing Leads at Scale: Bulk call or message thousands of leads at a time with auto-personalisation, multi-step sequences, view tracking, and one-click WhatsApp campaigns. Bulk Calling & Messaging | Multi-Step Sequences | WhatsApp Campaigns | Auto-Personalised Templates | Media-Rich Sales Content | View & Interest Tracking EASY LEAD MANAGEMENT Track Every Lead & Sales Activity: View and manage your leads, playbooks, and sales pipeline right from your phone. Track your team’s performance with high-level dashboards and detailed activity timelines. Mobile CRM | Custom Fields & Filters | Activity Timelines | Automatic Activity Logging | Team Dashboards & Analytics | WhatsApp Chat Monitoring
Close CRM
Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.
- Direct communication with leads
- AI-powered call transcription
- Lead and contact detail access
- Activity feed for context
- Quick data entry and task management
- Push notifications for updates
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See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.
Screenshots
Verdict
The clearest difference is rating: Privyr at 4.2 against Close CRM's 3.5. Privyr also leads on review sentiment (70% vs 36%) and update cadence (every 11 days vs every 4 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Privyr holds the better App Store score, 4.2 against 3.5. Both are backed by a comparable volume of ratings — 23 and 52 respectively. Written reviews point the same way: 70% of Privyr's written reviews are positive against 36% of Close CRM's.
Privyr ships an update every 11 days, Close CRM every 4 weeks. The most recent releases landed on October 19, 2026 and October 21, 2026 respectively.
| Parameter | Privyr | Close CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (23 ratings) — better | 3.5 (52 ratings) |
| Positive reviews | 70.5% of reviews — better | 36.4% of reviews |
| Number of ratings | 23 | 52 — better |
| Update frequency | Every 11 days — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 82 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Privyr | Elastic Inc |
Customer experience
Privyr
Close CRM
Bugs and requests
Privyr
Not enough reviews yet to summarise bugs or requests.
Close CRM
Reported bugs
26 issues- App is slow and glitchy
- App crashes
- 30 min delays
- App is laggy
- No full screen capability on iPad
Show 21 moreShow fewer
- App is super laggy and does not respond well
- App is super laggy and does not function well
- Calls glitchy, skips on outgoing calls
- Texting feature doesn't load
- SMS/email part of inbox doesn't work
- Error messages when linking with chat gbt
- App is consistently glitchy and weird
- Infinite loop when accessing lead details
- Search function constantly freezes and crashes
- Search function not searching at all
- Edit email feature does not open saved email
- App doesn't load on iPhone 14 pro iOS 17
- Close app won't load or open
- App crashes every 2 min
- Takes forever to load anything
- Lag when scrolling
- Creates duplicate texts
- Returns to Inbox all the time
- Doesn't load after search and click
- Crashes everytime user opens a lead
- Takes forever to lead
Requested features
15 requests- Invest in building proper mobile apps
- Optimize for mobile/iPad
- Full-size version for iPad
- Add missing features to mobile app
- Fix telephony usage issues
Show 10 moreShow fewer
- Fix texting feature
- Fix edit emails feature
- Add support for chat GPT feature
- Improve UI/UX for mobile app
- Roll back phone calls feature until option to disable
- Fix bugs in desktop app
- Make app fluid and less laggy
- Fix infinite loop bug
- Fix search function freezing/crashing
- Fix app not loading after search and click
In-app purchases
Privyr
No in-app purchases
Close CRM
No in-app purchases









