Comparison

Wildnote vs Esri Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Wildnote

This platform offers customizable cloud-based data collection, management, and reporting for environmental consulting. It provides pre-built forms and reports for various disciplines, automating processes to improve efficiency and deliver faster, accurate regulatory-compliant reports.

Highlights
  • Customizable cloud-based data collection
  • Pre-built and custom forms/reports
  • Automated workflow and reporting
  • Offline data collection
  • Integrated photo management
  • Built-in taxonomy and soil colors
Features
Read full description

Wildnote is The Environmental Consulting Platform for customizable cloud-based data collection, management, and reporting. It has pre-built forms and reports for a broad spectrum of environmental consulting disciplines, yet can be customized to support complex workflow, reporting, and branding needs. Established workflows for USACE Wetland Delineations, SWPPP, Construction Compliance, Cultural Resources, Paleontology, Endangered Species Monitoring, Mitigation Banking and Restoration and more. From mobile data collection and photo management, to frustration-free reporting, Wildnote automates your processes while improving your project efficiency by 40-80% allowing you to deliver faster, more accurate regulatory-compliant reports with project transparency. Key Mobile App Features: -Works Offline -Integrated Photo Management -Extensive form library, or build your own forms for your project needs -Built-in taxonomy with scientific name, common name and indicator status with taxonomy favorites -Built-in Munsell soil colors -Upload associated project documents and reference materials -Works with Trimble R-1, Trimble Catalyst, EOS Arrow, Bad Elf Pro, Juniper Geode Regulatory Data Collection for: -All 10 USACE Wetland Regions with built-in calculations -Ordinary Highwater Mark (Arid West and Interim) -California Rapid Assessment Method -Cultural Resources SHPO Solutions for California, Nevada and Utah with flexibility for all states.

About

Esri Support

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

Highlights
  • AI chatbot for technical issues
  • Instant notifications for updates
  • Video tutorials for Esri technologies
  • Contact support via phone, chat, or form
  • Manage support cases and bugs
  • ArcGIS Online service status dashboard
Features
Read full description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.

Screenshots

Wildnote4 screens
Esri Support4 screens

Verdict

The call

The clearest difference is rating: Esri Support at 4.5 against Wildnote's 3.7. Esri Support also leads on ratings volume (33 vs 3). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Esri Support holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 20% of Wildnote's written reviews are positive against 25% of Esri Support's.

UpkeepUpdate frequency

Wildnote ships an update fortnightly, Esri Support every 2 weeks. The most recent releases landed on September 27, 2026 and October 13, 2026 respectively.

Scorecard2 real differences · 8 level
Wildnote versus Esri Support: the parameters behind the verdict, then further details
ParameterWildnoteEsri Support
PriceFreeFree
Rating3.7 (3 ratings)4.5 (33 ratings) — better
Positive reviews20.0% of reviews25.0% of reviews — better
Number of ratings333 — better
Update frequencyFortnightly — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size109 MB89 MB
Age rating4+4+
DeveloperSuntoucher LLCESRI

Customer experience

Wildnote

All ratings3 ratings
Positive66.7%
Neutral33.3%
Negative0.0%
Written reviews5 reviews
Positive20.0%
Neutral20.0%
Negative60.0%

Esri Support

All ratings33 ratings
Positive84.8%
Neutral6.1%
Negative9.1%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

In-app purchases

None

Wildnote

No in-app purchases

None

Esri Support

No in-app purchases

Questions

Is Wildnote free?
Wildnote is free to download, with no in-app purchases.
Is Esri Support free?
Esri Support is free to download, with no in-app purchases.
Which has better reviews, Wildnote or Esri Support?
Esri Support is rated higher. Wildnote averages 3.7 out of 5 from 3 ratings, while Esri Support averages 4.5 from 33 ratings.
Do Wildnote or Esri Support have ads?
Neither Wildnote nor Esri Support shows ads.
Which is updated more often, Wildnote or Esri Support?
Wildnote ships an update fortnightly, and Esri Support every 2 weeks. Most recently, Wildnote was updated on September 27, 2026 and Esri Support on October 13, 2026.

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