Comparison

Starry Internet vs Package Concierge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Starry Internet

Manage your home WiFi network and internet account from your smartphone. Monitor performance, view billing details, and access customer support. Control advanced features of your WiFi hub remotely.

Highlights
  • Internet and WiFi performance monitoring
  • Billing information access
  • Around-the-clock support access
  • Remote control for Starry Router features
  • Account management
Features
Read full description

The Starry app is your pocket guide to your Starry Internet account and a remote control for all of the advanced features included with your Starry Router home WiFi hub. The app brings the information you need most front and center, including your internet and WiFi network performance, your billing information, and access to our around-the-clock support. The Starry app is the best way to manage your Starry Internet subscription and access all of the advanced features that come with your Starry Router. Download it today and take Happy Interneting with you wherever you go.

About

Package Concierge

Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.

Highlights
  • Track deliveries
  • Scan barcode for retrieval
  • Manage dependents
  • Activate push notifications
  • Update billing information
  • Register account
Features
Read full description

This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.

Screenshots

Starry Internet4 screens
Package Concierge3 screens

Verdict

The call

The clearest difference is rating: Starry Internet at 4.4 against Package Concierge's 1.6. Starry Internet also leads on review sentiment (34% vs 8%) and ratings volume (2.8K vs 23). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Starry Internet holds the better App Store score, 4.4 against 1.6. That said, the two scores are not equally well evidenced: Starry Internet has 2.8K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 34% of Starry Internet's written reviews are positive against 8% of Package Concierge's.

UpkeepUpdate frequency

Starry Internet ships an update every 2 months, Package Concierge every 7 months. The most recent releases landed on September 23, 2026 and September 6, 2026 respectively.

Scorecard5 real differences · 5 level
Starry Internet versus Package Concierge: the parameters behind the verdict, then further details
ParameterStarry InternetPackage Concierge
PriceFreeFree
Rating4.4 (2.8K ratings) — better1.6 (23 ratings)
Positive reviews34.4% of reviews — better7.8% of reviews
Number of ratings2.8K — better23
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better16.0
Further details — not scored
Size42 MB130 MB
Age rating4+4+
DeveloperStarry, Inc.Package Concierge

Customer experience

Starry Internet

All ratings2,773 ratings
Positive84.7%
Neutral2.1%
Negative13.2%
Written reviews93 reviews
Positive34.4%
Neutral9.7%
Negative55.9%

Package Concierge

All ratings23 ratings
Positive17.4%
Neutral0.0%
Negative82.6%
Written reviews64 reviews
Positive7.8%
Neutral3.1%
Negative89.1%

User reviews

Starry Internet

From 2.8K App Store ratings

What we love

  • 🚀 Fast and reliable internet
  • 💰 Affordable pricing
  • 👍 Good customer service
  • 🌟 Excellent overall service

Room to improve

  • 🐛 Frequent service interruptions
  • ⚠️ Inconsistent internet speeds
  • 📞 Poor customer support responsiveness
  • 🔍 Lacking app functionality

Package Concierge

From 23 App Store ratings

What we love

  • 👍 Easy package retrieval with barcode
  • 👍 Convenient for package access
  • 👍 Service can be smooth for some

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Registration issues (loops, errors)
  • 🐛 Login problems
  • 🐛 No notifications for packages
  • 🐛 App is outdated/unoptimized

Bugs and requests

Starry Internet

Reported bugs

3 issues
  • App crashes and freezes
  • Unreliable internet connectivity
  • Billing and account management issues

Requested features

3 requests
  • Ability to manage network settings through app
  • Improved app stability and features
  • Better communication about service outages

Package Concierge

Reported bugs

17 issues
  • App crashes constantly
  • Registration process stuck in a loop
  • Cannot log in
  • Barcode scanner fails
  • Notifications not received
Show 12 more
  • Lockers malfunction
  • App not optimized for newer iPhones
  • System errors during login
  • Username not found after registration
  • Push notifications not working
  • App requires internet connection for barcode
  • Delivery drivers cannot access system
  • Account removed after review
  • System frequently breaks down
  • No support for password managers
  • App does not work offline
  • Accessibility options ignored

Requested features

12 requests
  • Update app for modern displays
  • Add Apple Wallet support
  • Improve barcode scanner reliability
  • Implement dark mode
  • Add widget for quick access
Show 7 more
  • Improve registration process
  • Better customer support responsiveness
  • Allow family member package pickup
  • Fix notification issues
  • Support password managers
  • Improve app design and UI
  • Add vacation mode option

In-app purchases

None

Starry Internet

No in-app purchases

None

Package Concierge

No in-app purchases

Questions

Is Starry Internet free?
Starry Internet is free to download, with no in-app purchases.
Is Package Concierge free?
Package Concierge is free to download, with no in-app purchases.
Which has better reviews, Starry Internet or Package Concierge?
Starry Internet is rated higher. Starry Internet averages 4.4 out of 5 from 2.8K ratings, while Package Concierge averages 1.6 from 23 ratings.
Do Starry Internet or Package Concierge have ads?
Neither Starry Internet nor Package Concierge shows ads.
Which is updated more often, Starry Internet or Package Concierge?
Starry Internet ships an update every 2 months, and Package Concierge every 7 months. Most recently, Starry Internet was updated on September 23, 2026 and Package Concierge on September 6, 2026.

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