Comparison

MOHELA vs Equitable Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MOHELA

Manage your student loans with ease. Schedule payments, view your loan history, upload important documents, and access tax information securely. Get support and repayment options for your student loans.

Highlights
  • Schedule and manage payments
  • View payment history
  • Upload forms securely
  • Access tax information
  • Secure account access
  • Messaging capabilities
Features
Read full description

Manage your MOHELA student loans and schedule payments from your mobile phone! MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loans. MOHELA is here to assist! Headquartered in St. Louis, Missouri, our primary focus is student loan servicing. This app provides MOHELA’s CASHLoans and FFELP loan borrowers with quick and secure account access, payment scheduling/history, form upload capability, tax information, and messaging capabilities.

About

Equitable Mobile App

Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.

Highlights
  • Account access with FaceID/TouchID
  • Consolidated account view
  • Access to historical documents
  • Investment management
  • Profile updates
  • Payment scheduling
  • Financial professional contact
Features
Read full description

Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)

Screenshots

MOHELA4 screens
Equitable Mobile App4 screens

Verdict

The call

The clearest difference is iOS requirement: MOHELA at 15.1 against Equitable Mobile App's 18.6. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for MOHELA against 4.7 for Equitable Mobile App. Both are backed by a comparable volume of ratings — 47K and 32K respectively. Written reviews are what separate them: 23% of MOHELA's written reviews are positive against 27% of Equitable Mobile App's.

UpkeepUpdate frequency

MOHELA ships an update every 5 weeks, Equitable Mobile App every 6 weeks. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

Scorecard1 real difference · 9 level
MOHELA versus Equitable Mobile App: the parameters behind the verdict, then further details
ParameterMOHELAEquitable Mobile App
PriceFreeFree
Rating4.6 (47K ratings)4.7 (32K ratings) — better
Positive reviews23.1% of reviews26.9% of reviews — better
Number of ratings47K — better32K
Update frequencyEvery 5 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better18.6
Further details — not scored
Size46 MB15 MB
Age rating4+4+
DeveloperMissouri Higher Education Loan AuthorityEquitable Financial Services, LLC

Customer experience

MOHELA

All ratings46,717 ratings
Positive90.8%
Neutral2.3%
Negative6.8%
Written reviews143 reviews
Positive23.1%
Neutral4.2%
Negative72.7%

Equitable Mobile App

All ratings27,406 ratings
Positive92.4%
Neutral2.9%
Negative4.7%
Written reviews167 reviews
Positive26.9%
Neutral8.4%
Negative64.7%

User reviews

MOHELA

From 47K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient payment options
  • 🚀 User-friendly interface
  • 🚀 Helpful customer service
  • 🚀 Straightforward account management

Room to improve

  • 🐛 Login issues and password reset problems
  • 🐛 Inconsistent app functionality
  • 🐛 Lack of communication from the company
  • 🐛 Difficulty making payments and managing loans
  • 🐛 Poor customer service and long wait times

Equitable Mobile App

From 32K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient app performance
  • 💡 Convenient account access
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow loading times
  • 🔍 Limited functionality
  • 📱 Poor mobile optimization

Bugs and requests

MOHELA

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Saved bank account information being deleted
  • Face ID/biometric login not working consistently
  • Confusing error messages and navigation

Requested features

4 requests
  • Ability to apply payments directly to principal
  • Option to view payment history and loan details within the app
  • Improved notification system to keep users informed
  • Integration of website features into the mobile app

Equitable Mobile App

Reported bugs

3 issues
  • Login issues and account access problems
  • Compatibility problems with newer device updates
  • Unreliable app performance and stability

Requested features

4 requests
  • Improved transaction history and reporting
  • Enhanced mobile-friendly design
  • Ability to initiate transfers and payments within the app
  • Customizable dashboard and account views

In-app purchases

None

MOHELA

No in-app purchases

None

Equitable Mobile App

No in-app purchases

Questions

Is MOHELA free?
MOHELA is free to download, with no in-app purchases.
Is Equitable Mobile App free?
Equitable Mobile App is free to download, with no in-app purchases.
Which has better reviews, MOHELA or Equitable Mobile App?
Equitable Mobile App is rated higher. MOHELA averages 4.6 out of 5 from 47K ratings, while Equitable Mobile App averages 4.7 from 32K ratings.
Do MOHELA or Equitable Mobile App have ads?
Neither MOHELA nor Equitable Mobile App shows ads.
Which is updated more often, MOHELA or Equitable Mobile App?
MOHELA ships an update every 5 weeks, and Equitable Mobile App every 6 weeks. Most recently, MOHELA was updated on September 24, 2026 and Equitable Mobile App on September 25, 2026.

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