Comparison

Kenmore Smart vs Rheem

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kenmore Smart

Control and monitor your Kenmore Smart appliances from your smartphone. Personalize appliance operation based on your schedule for convenience and peace of mind. Manage refrigerators, washers, dryers, dishwashers, water heaters, water softeners, and grills remotely.

Highlights
  • Remote appliance control
  • Personalized scheduling
  • Appliance monitoring
  • Diagnostic alerts
  • Smart grill thermometer
  • Water usage tracking
Features
Read full description

Kenmore® Smart connectivity transforms your relationship with your home. Link, control and monitor your Kenmore Smart products all from one app. The Kenmore Smart app allows you to personalize the way your Kenmore Smart appliances operate based on your schedule and daily routines, making life easier and providing greater peace of mind. It does this by allowing you to link and manage your Smart products on one app from your smart device. The Kenmore Smart Refrigerator lets you control and monitor operation from anywhere with just your smartphone. Start cranking out extra ice for an impromptu party. Get an alert if someone forgets to close the door. The Kenmore Smart Washer and Dryer connect with your smartphone for a new generation of convenience and peace of mind. Check your laundry from your lawn chair. Schedule a load to finish just as you get home. You're in control of your laundry and your time. Remotely monitor the Kenmore Smart Dishwasher on cycle progress, customize notifications for diagnostic alerts and empty rinse aid dispenser. The Kenmore Smart Water Heater Module helps to ensure you have plenty of hot water and saves you from worrying about leaks. Leaving for a weekend? Turn your smart water heater down. Coming home? Turn it back up. Kenmore makes it easy. The Kenmore Smart Hybrid Water Softener keeps you in the loop on salt levels and water usage to lower costs, reduce impurities and eliminate surprises. So forget emergency salt runs or changing filters — and enjoy cleaner, softer water. The Kenmore® Smart app now includes features to monitor and control the new Smart Grill thermometer. The new Kenmore smart thermometer has benefits for all outdoor grilling enthusiasts from beginners to pros. Manage temperature notifications and probe settings all within the app to get desired doneness levels via Bluetooth pairing with your smart device. Use the Kenmore smart thermometer to track grill temperature with an ambient probe, monitor desired grilling results with 4 food probes. A WiFi router and Internet connection are required to control devices remotely. Learn more about Kenmore Smart Appliances at www.kenmore.com/smart.

About

Rheem

This app streamlines HVAC system installation, service, and troubleshooting for contractors. It offers Bluetooth® connectivity for system setup, diagnostics, and warranty tracking. Access technical support, parts lists, manuals, and rebate information.

Highlights
  • Bluetooth® system setup
  • Real-time operating parameter monitoring
  • Alarm diagnosis and history
  • Parts lookup and manual downloads
  • Warranty status tracking
  • Retailer and distributor locator
  • Rebate and financing research
Features
Read full description

We’ve redesigned Rheem for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Rheem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Rheem for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Rheem for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Locate - Look up retailers - Look up distributors Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems

Screenshots

Kenmore Smart4 screens
Rheem4 screens

Verdict

The call

Kenmore Smart and Rheem both sit at 4.5 stars, but that hides the real split: 66% of Kenmore Smart's written reviews are positive against 40% of Rheem's. Kenmore Smart also leads on device support (3 vs 1). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Kenmore Smart against 4.6 for Rheem. Both are backed by a comparable volume of ratings — 2.9K and 1.8K respectively. Written reviews are what separate them: 66% of Kenmore Smart's written reviews are positive against 40% of Rheem's.

UpkeepUpdate frequency

Kenmore Smart ships an update every 2 months, Rheem monthly. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

Scorecard2 real differences · 8 level
Kenmore Smart versus Rheem: the parameters behind the verdict, then further details
ParameterKenmore SmartRheem
PriceFreeFree
Rating4.5 (2.9K ratings)4.6 (1.8K ratings) — better
Positive reviews66.4% of reviews — better40.0% of reviews
Number of ratings2.9K — better1.8K
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size118 MB120 MB
Age rating4+4+
DeveloperSears Brands Management CorporationRheem Manufacturing Company

Customer experience

Kenmore Smart

All ratings2,918 ratings
Positive88.6%
Neutral3.7%
Negative7.6%
Written reviews226 reviews
Positive66.4%
Neutral5.8%
Negative27.9%

Rheem

All ratings1,812 ratings
Positive90.2%
Neutral2.6%
Negative7.2%
Written reviews15 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Bugs and requests

Kenmore Smart

Reported bugs

4 issues
  • Unable to create account or log in
  • Appliances not detected or disconnected frequently
  • Incorrect status updates and sync issues
  • App crashes during setup or usage

Requested features

4 requests
  • Improved notification options and customization
  • Expanded remote control and monitoring capabilities
  • Diagnostics and troubleshooting tools
  • Seamless integration across all Kenmore appliances

Rheem

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Kenmore Smart

No in-app purchases

None

Rheem

No in-app purchases

Questions

Is Kenmore Smart free?
Kenmore Smart is free to download, with no in-app purchases.
Is Rheem free?
Rheem is free to download, with no in-app purchases.
Which has better reviews, Kenmore Smart or Rheem?
Rheem is rated higher. Kenmore Smart averages 4.5 out of 5 from 2.9K ratings, while Rheem averages 4.6 from 1.8K ratings.
Do Kenmore Smart or Rheem have ads?
Neither Kenmore Smart nor Rheem shows ads.
Which is updated more often, Kenmore Smart or Rheem?
Kenmore Smart ships an update every 2 months, and Rheem monthly. Most recently, Kenmore Smart was updated on November 6, 2026 and Rheem on November 8, 2026.

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