Package Concierge vs CoServ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
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This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Screenshots
Verdict
The clearest difference is rating: CoServ at 2.2 against Package Concierge's 1.6. CoServ also leads on update cadence (every 2 months vs every 7 months) and ratings volume (122 vs 23). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CoServ holds the better App Store score, 2.2 against 1.6. That said, the two scores are not equally well evidenced: CoServ has 122 ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 11% of CoServ's.
Package Concierge ships an update every 7 months, CoServ every 2 months. The most recent releases landed on September 6, 2026 and September 12, 2026 respectively.
| Parameter | Package Concierge | CoServ |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (23 ratings) | 2.2 (122 ratings) — better |
| Positive reviews | 7.8% of reviews | 11.3% of reviews — better |
| Number of ratings | 23 | 122 — better |
| Update frequency | Every 7 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 130 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Package Concierge | Denton County Electric Cooperative |
Customer experience
Package Concierge
CoServ
User reviews
Package Concierge
From 23 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
CoServ
From 122 App Store ratingsWhat we love
- 👍 Works for needs
- 👍 Helpful for usage data
- 👍 Good customer service
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues persist
- 🐛 Unintuitive UI/UX
- 🐛 Slow performance
- 🐛 Payment submission errors
Bugs and requests
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
In-app purchases
Package Concierge
No in-app purchases
CoServ
No in-app purchases
Questions
Is Package Concierge free?
Is CoServ free?
Which has better reviews, Package Concierge or CoServ?
Do Package Concierge or CoServ have ads?
Which is updated more often, Package Concierge or CoServ?
Other comparisons
