Flex Touch vs ARCOS Mobile Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Flex Touch
Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.
- Monitor agency calls remotely
- Search agency database (names, property, incidents)
- View Flex Involvements
- Display warrant/alert warnings
- Access real-time call updates
- Add photos/documents to records
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This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.
ARCOS Mobile Plus
This application helps utility employees respond to callouts, view their schedules and rosters, and receive notifications. It's designed to streamline daily operations and responses to unplanned events.
- Respond to callouts
- View schedule
- View rosters
- Receive notifications
- Manage daily operations
- Handle unplanned events
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Welcome to ARCOS Mobile Plus. This app is the new version of the ARCOS Mobile App for Callout and Crew Manager and replaces the previous version called ‘The ARCOS App’. Learn More (LINK TO: https://arcos-inc.com/mobile-plus-quick-start/) Please contact your ARCOS administrator for information on when to download and start using this app instead of the previous version. ARCOS Mobile Plus is changing the way utilities enable their employees to respond, restore and report during both daily operations and unplanned events. Use ARCOS Mobile Plus to respond to callouts, view your schedule, view rosters and receive notification. If your administrator has set you up in the ARCOS system, you simply need to log in to get started. Some helpful tips: Your session duration, timed outs and password expirations are controlled by your utility’s security policies and not by ARCOS. We are committed to ensuring the security protocols of the industry are enforced. To ensure you’re using the latest version of ARCOS Mobile Plus, select auto update in the settings menu of your mobile device. Contact your administrator at the utility you work for if you are experiencing issues and/or to receive your login credentials. Like the ARCOS app? Have suggestions for improvement? Use the reviews below to let us know!
Screenshots
Verdict
The clearest difference is rating: Flex Touch at 2.2 against ARCOS Mobile Plus's 1.3. Flex Touch also leads on review sentiment (12% vs 3%) and iOS requirement (11.0 vs 16.4). ARCOS Mobile Plus's advantage is ratings volume (229 vs 30). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Flex Touch holds the better App Store score, 2.2 against 1.3. That said, the two scores are not equally well evidenced: ARCOS Mobile Plus has 229 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 12% of Flex Touch's written reviews are positive against 3% of ARCOS Mobile Plus's.
Flex Touch ships an update every 4 weeks, ARCOS Mobile Plus monthly. The most recent releases landed on July 5, 2026 and September 18, 2026 respectively.
| Parameter | Flex Touch | ARCOS Mobile Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (30 ratings) — better | 1.3 (229 ratings) |
| Positive reviews | 12.2% of reviews — better | 2.6% of reviews |
| Number of ratings | 30 | 229 — better |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 36 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Motorola Solutions, Inc | ARCOS LLC |
Customer experience
Flex Touch
ARCOS Mobile Plus
Bugs and requests
Flex Touch
Not enough reviews yet to summarise bugs or requests.
ARCOS Mobile Plus
Reported bugs
13 issues- App logs out without warning or notification
- Login credentials rejected after updates
- Infinite loading screen on first app open
- App crashes immediately after December update
- Biometric login prompts not functioning properly
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- Call notifications not triggering phone ring
- Callout acceptance errors with call tree messages
- App freezes with spinning loading indicator
- Cannot log back in after forced logout
- iPad compatibility broken
- Password authentication failures
- App requires reinstall to regain login access
- Callouts not received despite notifications sent
Requested features
8 requests- Dark mode support
- Ability to view callout history and details
- Employee status color coding (who's working, on vacation, etc.)
- Automatic text notification when auto-logged out
- Adjustable font size within app
Show 3 moreShow fewer
- Ability to set custom logout duration instead of automatic midnight logout
- Improved roster showing who's been called/working
- Better biometric login implementation
In-app purchases
Flex Touch
No in-app purchases
ARCOS Mobile Plus
No in-app purchases
Questions
Is Flex Touch free?
Is ARCOS Mobile Plus free?
Which has better reviews, Flex Touch or ARCOS Mobile Plus?
Do Flex Touch or ARCOS Mobile Plus have ads?
Which is updated more often, Flex Touch or ARCOS Mobile Plus?
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