Comparison

Sonitrol vs Flex Touch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sonitrol

Remotely monitor and manage your security systems. Search facilities on a map, control arming status, view event history, manage users, and access live video feeds for enhanced security and operational oversight.

Highlights
  • Remote facility search via map or text
  • Manage system arming status
  • View and filter historical events
  • Manage system users
  • View live video feeds
Features
Read full description

With this new, powerful app, Sonitrol now provides users the capability to remotely and securely search for their facilities via map or text, manage system arming status, view and filter historical events, manage system users, and view live video. Whether you are a regional manager for a retail chain and want to verify what time this evening all your systems armed, as well as check video to verify that all new sales displays have been set up properly, or you are the principal of the local elementary school and want to create a new system user for a recently-hired maintenance supervisor starting next week. For these user needs and so many like them the Sonitrol Mobile app is an effective, efficient and highly accessible tool for the local business or as well as for large regional and national organizations. About Sonitrol The industry leader in verified electronic security, Sonitrol’s patented impact audio technology and integrated access control have the capability to verify the presence of intruders or authenticate valid entrants to a facility. Sonitrol has the fastest police response times, lowest false alarm rates and best apprehension rates in the security industry…171,433 criminals caught and counting. Note: A Central Station hosted Sonitrol system and a valid mySonitrol web user account with Mobile Application permissions are required to use this app. Required iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch

About

Flex Touch

Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.

Highlights
  • Monitor agency calls remotely
  • Search agency database (names, property, incidents)
  • View Flex Involvements
  • Display warrant/alert warnings
  • Access real-time call updates
  • Add photos/documents to records
Features
Read full description

This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

Screenshots

Sonitrol4 screens
Flex Touch4 screens

Verdict

The call

The clearest difference is update cadence: Flex Touch at every 4 weeks against Sonitrol's every 6 months. Sonitrol's advantage is review sentiment (30% vs 12%). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.3 for Sonitrol against 2.2 for Flex Touch. Both are backed by a comparable volume of ratings — 21 and 30 respectively. Written reviews are what separate them: 30% of Sonitrol's written reviews are positive against 12% of Flex Touch's.

UpkeepUpdate frequency

Sonitrol ships an update every 6 months, Flex Touch every 4 weeks. The most recent releases landed on July 17, 2026 and July 5, 2026 respectively.

Scorecard2 real differences · 8 level
Sonitrol versus Flex Touch: the parameters behind the verdict, then further details
ParameterSonitrolFlex Touch
PriceFreeFree
Rating2.3 (21 ratings) — better2.2 (30 ratings)
Positive reviews30.4% of reviews — better12.2% of reviews
Number of ratings2130 — better
Update frequencyEvery 6 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.011.0 — better
Further details — not scored
Size67 MB36 MB
Age rating4+4+
Developer3xLOGIC Systems Inc.Motorola Solutions, Inc

Customer experience

Sonitrol

All ratings21 ratings
Positive28.6%
Neutral4.8%
Negative66.7%
Written reviews23 reviews
Positive30.4%
Neutral4.3%
Negative65.2%

Flex Touch

All ratings29 ratings
Positive20.7%
Neutral17.2%
Negative62.1%
Written reviews49 reviews
Positive12.2%
Neutral22.4%
Negative65.3%

In-app purchases

None

Sonitrol

No in-app purchases

None

Flex Touch

No in-app purchases

Questions

Is Sonitrol free?
Sonitrol is free to download, with no in-app purchases.
Is Flex Touch free?
Flex Touch is free to download, with no in-app purchases.
Which has better reviews, Sonitrol or Flex Touch?
Sonitrol is rated higher. Sonitrol averages 2.3 out of 5 from 21 ratings, while Flex Touch averages 2.2 from 30 ratings.
Do Sonitrol or Flex Touch have ads?
Neither Sonitrol nor Flex Touch shows ads.
Which is updated more often, Sonitrol or Flex Touch?
Sonitrol ships an update every 6 months, and Flex Touch every 4 weeks. Most recently, Sonitrol was updated on July 17, 2026 and Flex Touch on July 5, 2026.

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