PGC311 vs Alex311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PGC311
Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.
- Access county services
- Find county numbers
- Search for county information
- One-stop service experience
- Information for residents and visitors
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Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
Alex311
Access over 175 city services and information on the go. Report issues by uploading photos and specifying locations on a map. Track the progress of your requests and provide feedback.
- Access 175+ city services
- Report issues with photos
- Pinpoint request locations on map
- Track request progress
- Provide service feedback
- Find information on events and permits
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Alex311 is the City of Alexandria’s mobile app to connect you to more than 175 City services and information while you’re on the go. See something that requires attention? Take photos with your device to upload into the app with your request. Specify the exact location of a service request on a detailed map. Use the mobile app to track progress of your request and provide feedback about your experience with Alex311. Frequently requested services include: Missed Collection Parking Potholes Trash & Recycling Containers Trees Street Cleaning Yard Waste / Bulky Items Pickup Request information about: Museum hours and activities Park reservations Event venues Recreation programs Volunteer opportunities Planting trees in medians Parking permits Tax bills Leaf collection And more
Screenshots
Verdict
The clearest difference is review sentiment: Alex311 at 67% against PGC311's 0%. Alex311 also leads on rating (4.2 vs 1.4) and update cadence (every 3 months vs every 7 months). PGC311's advantage is ratings volume (32 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Alex311 holds the better App Store score, 4.2 against 1.4. That said, the two scores are not equally well evidenced: PGC311 has 32 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of PGC311's written reviews are positive against 67% of Alex311's.
PGC311 ships an update every 7 months, Alex311 every 3 months. The most recent releases landed on October 4, 2026 and October 5, 2026 respectively.
| Parameter | PGC311 | Alex311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (32 ratings) | 4.2 (6 ratings) — better |
| Positive reviews | 0.0% of reviews | 66.7% of reviews — better |
| Number of ratings | 32 — better | 6 |
| Update frequency | Every 7 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 52 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | Prince George's County Govt. | City of Alexandria, Va. |
Customer experience
PGC311
Alex311
In-app purchases
PGC311
No in-app purchases
Alex311
No in-app purchases
