Access Services vs LAnow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Services
Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.
- Real-time vehicle tracking
- Reservation status check
- Trip confirmation
- Driver and vehicle rating
- Live ETA updates
- Share ride experience
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Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
LAnow
This app provides on-demand shared rides within West Los Angeles. Book a shuttle via the app or phone, and it will pick you up and drop you off within a quarter mile of your requested locations. It offers flexible transportation where traditional bus services may not reach.
- On-demand shared rides
- Book via app or phone
- Real-time vehicle tracking
- Pick-up/drop-off within 1/4 mile
- Flexible transportation options
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LAnow is a new on demand shared-ride service. Book a ride through the LAnow smartphone app or by phone, meet your shuttle at your scheduled LAnow pick-up/drop-off point, and ride to your destination. Get out of your car and relax or go where existing bus service can’t take you. Pick-up/drop-off points are never more than a few blocks (1/4 mile) away. You can also meet us at the LAnow Rideshare Hub at the Palms Expo Station. How does LAnow work? LAnow is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the LAnow app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up and drop you off within a quarter mile of your requested origin and destination, never more than a few blocks away. Get out of your car and relax or go where existing bus service can’t take you. How long will I wait? - You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your vehicle in real time in the app. Try this new on-demand transport app that is guaranteed to change the way that you think about traveling. We look forward to seeing you on your next journey. Just click, pay, go! Love our app? Please rate us! Questions? Email us at lanow@ladottransit.com
Screenshots
Verdict
The clearest difference is rating: LAnow at 4.7 against Access Services's 3.2. LAnow also leads on review sentiment (33% vs 19%) and update cadence (every 5 weeks vs every 3 months). Access Services's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LAnow holds the better App Store score, 4.7 against 3.2. Both are backed by a comparable volume of ratings — 156 and 241 respectively. Written reviews point the same way: 19% of Access Services's written reviews are positive against 33% of LAnow's.
Access Services ships an update every 3 months, LAnow every 5 weeks. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.
| Parameter | Access Services | LAnow |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (156 ratings) | 4.7 (241 ratings) — better |
| Positive reviews | 18.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 156 | 241 — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 56 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | Access Services | Via Transportation, Inc. |
Customer experience
Access Services
LAnow
In-app purchases
Access Services
No in-app purchases
LAnow
No in-app purchases
