Comparison

FRONTSTEPS Community vs Smart911

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FRONTSTEPS Community

This app connects homeowners with their association and neighbors. It allows for convenient payment of assessments, access to community documents, and communication with property managers. Users can also discover community events, reserve amenities, and manage visitors.

Highlights
  • Schedule assessment payments
  • Access community files
  • Receive community announcements
  • Reserve community amenities
  • View community events
  • Engage in neighbor discussions
  • Manage visitors
Features
Read full description

FRONTSTEPS Community puts your association in your pocket. Homeowners can utilize FRONTSTEPS to stay connected and reference important information about the community at their convenience. Why FRONTSTEPS Community? -------------------------------- We live busy lives, who has time to sit down at their desktop and pay their community assessments? Well, if you don’t have a second to spare, FRONTSTEPS Community is the application for you. We’re bringing your community to your fingertips! What features are available for homeowners? --------------------------------------------- • Schedule your assessment payments or schedule recurring assessments • Find contact information for your neighbors who have opted in • Access community files and folders • Read and get notifications for community announcements • Reserve community amenities • View community events on the calendar • View and post classifieds • Engage in discussions with your neighbors • Check the status of work orders • View architectural change requests • Get answers to frequently asked questions • Send and receive private messages from your property managers • Manage visitors • View parking lot • View storage space • Get notified when a package arrives

About

Smart911

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

Highlights
  • Create Safety Profiles
  • Share household information with 9-1-1
  • Receive emergency alerts
  • Customize notification types
  • View medical and contact details
Features
Read full description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.

Screenshots

FRONTSTEPS Community4 screens
Smart9114 screens

Verdict

The call

The clearest difference is rating: Smart911 at 4.7 against FRONTSTEPS Community's 1.8. Smart911 also leads on review sentiment (37% vs 13%) and ratings volume (6.8K vs 164). FRONTSTEPS Community's advantage is update cadence (monthly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart911 holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: Smart911 has 6.8K ratings behind it against 164, so its average is the more settled of the two. Written reviews point the same way: 13% of FRONTSTEPS Community's written reviews are positive against 37% of Smart911's.

UpkeepUpdate frequency

FRONTSTEPS Community ships an update monthly, Smart911 every 4 months. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

Scorecard4 real differences · 6 level
FRONTSTEPS Community versus Smart911: the parameters behind the verdict, then further details
ParameterFRONTSTEPS CommunitySmart911
PriceFreeFree
Rating1.8 (164 ratings)4.7 (6.8K ratings) — better
Positive reviews13.0% of reviews36.6% of reviews — better
Number of ratings1646.8K — better
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.6 — better16
Further details — not scored
Size59 MB26 MB
Age rating4+4+
DeveloperFrontstepsRave Mobile Safety

Customer experience

FRONTSTEPS Community

All ratings160 ratings
Positive16.9%
Neutral3.8%
Negative79.4%
Written reviews154 reviews
Positive13.0%
Neutral7.1%
Negative79.9%

Smart911

All ratings6,630 ratings
Positive94.5%
Neutral2.2%
Negative3.3%
Written reviews142 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

User reviews

FRONTSTEPS Community

From 164 App Store ratings

What we love

  • ⭐ Effective and informative
  • ✨ Great for the community
  • 🚀 Straight forward and easy to use

Room to improve

  • 🐛 Buggy and glitchy
  • 💤 Lacking basic functionality
  • 🤯 Frustrating and confusing to use
  • 🔒 Lacks security features
  • 📆 Outdated information and poor updates

Smart911

From 6.8K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient access to critical information
  • 🔒 Secure emergency response
  • 💡 Helpful for first responders

Room to improve

  • 🐛 Buggy and glitchy
  • 🔑 Difficult to log in and account management issues
  • 🤔 Confusing and unintuitive interface
  • 🔋 Drains battery quickly

Bugs and requests

FRONTSTEPS Community

Reported bugs

4 issues
  • Login issues and inability to remember credentials
  • Crashes and white screens after updates
  • Unreliable notifications and package delivery tracking
  • Inconsistent functionality between app and website

Requested features

4 requests
  • Ability to add photos and get text alerts
  • Improved document management and search
  • More customization options for users
  • Better integration with website and mobile experience

Smart911

Reported bugs

4 issues
  • Unable to confirm phone number and get verification code
  • Keeps signing users out and unable to log back in
  • Incorrect address formatting and inability to update location
  • Delayed or missing emergency alerts and notifications

Requested features

4 requests
  • Ability to adjust pin location on map
  • Option to select specific areas for alerts
  • Improved notification settings and customization
  • Support for apartment/building entry details

In-app purchases

None

FRONTSTEPS Community

No in-app purchases

None

Smart911

No in-app purchases

Questions

Is FRONTSTEPS Community free?
FRONTSTEPS Community is free to download, with no in-app purchases.
Is Smart911 free?
Smart911 is free to download, with no in-app purchases.
Which has better reviews, FRONTSTEPS Community or Smart911?
Smart911 is rated higher. FRONTSTEPS Community averages 1.8 out of 5 from 164 ratings, while Smart911 averages 4.7 from 6.8K ratings.
Do FRONTSTEPS Community or Smart911 have ads?
Neither FRONTSTEPS Community nor Smart911 shows ads.
Which is updated more often, FRONTSTEPS Community or Smart911?
FRONTSTEPS Community ships an update monthly, and Smart911 every 4 months. Most recently, FRONTSTEPS Community was updated on November 2, 2026 and Smart911 on November 6, 2026.

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