MyLebara vs Northumbrian Water
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyLebara
Manage your mobile account on the go. Easily top up your balance, check data and call allowances, and review your recent activity. Get instant online support for any queries.
- Top up with credit/debit card or PayPal
- Check balance and allowance
- View recent activity
- Access online support
- Order a SIM card
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Welcome to MyLebara! Manage your account anytime, anywhere. • Top up using a credit or debit card or PayPal. • Check your balance and allowance. • View your recent activity. • Get online support. The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain. Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy: • Great deals on mobile bundles • The Orange network quality • Free SIM card
Northumbrian Water
Easily manage your water account on the go. Create an online account, make secure payments, submit meter readings by scanning your meter, and view your billing history. Set up payment plans and update your details with convenience.
- Create online account
- Secure card and Apple Pay payments
- Scan meter for readings
- View bills
- Set up payment plans
- Change payment details
- Set up Direct Debit
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The easy way to manage your Northumbrian Water account. Use our app to Create an online account. If you already have one, you can use the same login details - Make secure payments by card and Apple Pay Submit meter readings - scan your meter with the flash of your smartphone View new and old bills Set up a payment plan Change payment details Set up a Direct Debit
Screenshots
Verdict
The clearest difference is ratings volume: MyLebara at 10K against Northumbrian Water's 25. Northumbrian Water's advantage is iOS requirement (13.0 vs 15.1). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Northumbrian Water holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyLebara has 10K ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 45% of MyLebara's written reviews are positive against 47% of Northumbrian Water's.
MyLebara ships an update monthly, Northumbrian Water every 5 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | MyLebara | Northumbrian Water |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (10K ratings) | 4.8 (25 ratings) — better |
| Positive reviews | 44.5% of reviews | 46.8% of reviews — better |
| Number of ratings | 10K — better | 25 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 63 MB | 180 MB |
| Age rating | 4+ | 4+ |
| Developer | Lebara Media Services | NWL |
Customer experience
MyLebara
Northumbrian Water
User reviews
MyLebara
From 10K App Store ratingsWhat we love
- 🚀 Cheap and easy to use
- 👍 Affordable with excellent services
- 👍 Unbelievably good service
- 👍 Useful app, easy to use
- 👍 Great calls to all Europe and the U.S.A!
Room to improve
- 🐛 Repeatedly crashing on me now - becoming unusable
- 🔒 No security on app, time log needs fixing
- 🔒 Won't Register Your SIM
- 🐛 FIX THE APP!!!
- 🐛 Poor service don't bother go elsewhere
Northumbrian Water
From 25 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Quick payments
- ✅ Straightforward
- 😊 User friendly
- 👍 Helpful advice
Room to improve
- 🐛 App crashes on opening
- 🐛 App repeatedly crashes
- 🐛 App won't open
- 🐛 App closes immediately
- 🐛 App freezes
Bugs and requests
MyLebara
Reported bugs
2 issues- Login screen freezes
- Incompatible with older devices
Requested features
2 requests- Dark mode option
- Advanced analytics dashboard
Northumbrian Water
Reported bugs
10 issues- App crashes on opening
- App freezes during payment
- Login details incorrect error
- Apple Pay not working
- Direct debit setup error
Show 5 moreShow fewer
- Estimated bills without notice
- App not loading
- Camera app not working
- Email verification not received
- App not optimized for iPhone 15
Requested features
7 requests- In-app messaging for customer service
- Service alerts for local issues
- Ability to report leaks within the app
- Face recognition for sign-in
- Obvious log out button on dashboard
Show 2 moreShow fewer
- Quarterly bill adjustments
- Alerts for payment due dates
In-app purchases
MyLebara
No in-app purchases
Northumbrian Water
No in-app purchases
