Comparison

ADIB Mobile Banking vs HSBC UAE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ADIB Mobile Banking

Manage your finances on the go with this banking app. View accounts, pay bills, transfer funds, and apply for financing. Features enhanced security, card management, and personalized account views.

Highlights
  • Account transaction timeline
  • Enhanced security with biometrics
  • Temporary card blocking and replacement
  • Apply for personal financing
  • Personalize account views
  • All payments in one place
  • Update personal details
Features
Read full description

The ADIB Mobile Banking app gives you the freedom to manage your money on the go. View all your accounts at a glance, pay your bills, send money to your family & friends, pay your bills, recharge your phone & Salik credit, apply for financing and much more! Features include: · A timeline of all your account transactions · Transaction detail with a single tap · Enhanced security - Login with Touch ID or Face ID · Ability to temporarily block your card & request for card replacements · Get personal finance from the comfort of your home (if you qualify) · Option to personalize your app with images for accounts · One place for all your payments · Update Emirates ID, Passport, mobile number and email · View your personal, identification and contact details · Transfer money from your ADIB Visa or MasterCard to your account · Pay bills with your Visa / MasterCard · Open a new account · View exchange rates for your foreign currency accounts · Location of all ADIB Branches & ATMs · Register for phone banking, SMS banking and e-statements · Change your Phone Banking ePIN · View your Financing and Card transaction details · Search transactions by entering keywords · View pending transactions · Apply for an ADIB service (Certificates, Chequebooks, etc.) · Push notifications – Get offers that you like · Request new products / services directly within the app · View your ADIB Covered card benefits

About

HSBC UAE

Manage your finances on the go with this banking app. Open accounts, view transactions, make transfers, and manage cards securely. Access global accounts, investments, and installment plans with ease.

Highlights
  • Instant account opening and digital registration
  • View local and global account balances and transactions
  • Multi-currency Global Money Account and Debit Card
  • Domestic and international transfers
  • Open Term Deposits and manage investments
  • Add cards to Apple Pay and manage spending
  • Convert credit card limit to cash or consolidate balances
Features
Read full description

The HSBC UAE app has been specially built for our customers, with reliability at the heart of its design Enjoy convenience and security with these great features: • 'Instant account management' - open a bank account within minutes and enjoy instant digital registration. In-app Account opening is only available in English • ‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans • ‘Global Money Account and Debit Card’ - hold, transfer and spend like a local in up to 21 currencies from single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries • ‘Pay and Transfer’ – Add new payees and make domestic and international transfers. Instant transfers to HSBC international accounts without any fee • Open Term Deposit in AED, USD and GBP at competitive interest rates instantly. You can also access our promotional rates without visiting the branch or contacting your RM. • ‘Manage Cards’ - add your cards to Apple Pay directly through the app, control your spending and block or unblock your card • 'Instalment Plans' - Convert your available Credit Card limit into cash, convert your card transactions, consolidate your outstanding balance from other bank cards into your HSBC card and conveniently repay in monthly instalments • Credit Card application – Apply for a credit card in just few minutes • ‘Wealth Solutions’ - Access up to 25 markets and 77 exchanges, diversify with equities, ETFs, bonds and funds, and stay ahead with real-time data and insights • Mobile Chat and Contact Us – fast and secure way to get help with your banking needs 24/7 Download the HSBC UAE app to enjoy banking on the go! Already a customer? Log on with your existing banking details. If you are not yet registered, please visit hsbc.ae/register *Important note: This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') and designed for use in the United Arab Emirates. The products and services represented within this App are intended for UAE customers*. HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For any assistance, please visit hsbc.ae/help/contact © Copyright HSBC Bank Middle East Limited (UAE) 2026 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited. HSBC Bank Middle East Limited, UAE Branch, registered address at Level 4, Gate Precinct Building 2, DIFC, P.O. Box 30444, Dubai, UAE, acting through its Dubai branch at HSBC Tower, Downtown, P.O. Box 66, Dubai, UAE (HBME) regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In respect of certain financial services and activities offered by HBME, it is regulated by the Securities and Commodities Authority in the UAE under license number 602004. By downloading this app, you agree to and accept the HSBC Personal Banking General Terms and Conditions (UAE) and the HSBC Online Banking Terms and conditions, each available through hsbc.ae/terms.

Screenshots

ADIB Mobile Banking4 screens
HSBC UAE4 screens

Verdict

The call

ADIB Mobile Banking and HSBC UAE both sit at 4.7 stars, but that hides the real split: 55% of ADIB Mobile Banking's written reviews are positive against 36% of HSBC UAE's. ADIB Mobile Banking also leads on ratings volume (22K vs 3.2K) and iOS requirement (13.0 vs 16.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for ADIB Mobile Banking against 4.7 for HSBC UAE. That said, the two scores are not equally well evidenced: ADIB Mobile Banking has 22K ratings behind it against 3.2K, so its average is the more settled of the two. Written reviews are what separate them: 55% of ADIB Mobile Banking's written reviews are positive against 36% of HSBC UAE's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 7, 2026.

Scorecard3 real differences · 7 level
ADIB Mobile Banking versus HSBC UAE: the parameters behind the verdict, then further details
ParameterADIB Mobile BankingHSBC UAE
PriceFreeFree
Rating4.7 (22K ratings)4.7 (3.2K ratings) — better
Positive reviews55.4% of reviews — better36.1% of reviews
Number of ratings22K — better3.2K
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Vision Pro — betteriPhone, iPad
Requires iOS13.0 — better16.0
Further details — not scored
Size460 MB647 MB
Age rating4+4+
DeveloperABU DHABI ISLAMIC BANKHSBC Global Services (UK) Limited

Customer experience

ADIB Mobile Banking

All ratings21,887 ratings
Positive92.3%
Neutral2.2%
Negative5.5%
Written reviews260 reviews
Positive55.4%
Neutral6.5%
Negative38.1%

HSBC UAE

All ratings3,226 ratings
Positive93.8%
Neutral1.9%
Negative4.2%
Written reviews321 reviews
Positive36.1%
Neutral8.1%
Negative55.8%

User reviews

ADIB Mobile Banking

From 22K App Store ratings

What we love

  • 🚀 Fast and efficient services
  • 👍 User-friendly app
  • 🔒 Secure banking experience

Room to improve

  • 🐛 Glitches and technical issues
  • 📱 Complicated UI/UX changes
  • 🤖 Lack of consideration for non-residents

HSBC UAE

From 3.2K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure banking
  • 👍 User-friendly interface
  • 💡 Innovative features
  • ✨ Significant improvements

Room to improve

  • 💰 Unfair exchange rates
  • 🔍 Limited functionality
  • 🐛 Frequent crashes
  • 🤖 Poor customer service
  • 🕰️ Slow transaction updates

Bugs and requests

ADIB Mobile Banking

Reported bugs

3 issues
  • Login and registration problems
  • App crashes and server issues
  • Incompatibility with new Emirates ID

Requested features

3 requests
  • Dark mode option
  • Improved transaction history and tracking
  • Ability to download app on multiple devices

HSBC UAE

Reported bugs

5 issues
  • Login issues and app freezes
  • Inability to upload documents
  • Inconsistent transaction display
  • Face recognition not working
  • App quitting during use

Requested features

5 requests
  • Global transfer capability
  • Landscape mode support
  • Ability to download statements
  • Option to pay full credit card balance
  • Improved in-app notification system

In-app purchases

None

ADIB Mobile Banking

No in-app purchases

None

HSBC UAE

No in-app purchases

Questions

Is ADIB Mobile Banking free?
ADIB Mobile Banking is free to download, with no in-app purchases.
Is HSBC UAE free?
HSBC UAE is free to download, with no in-app purchases.
Which has better reviews, ADIB Mobile Banking or HSBC UAE?
HSBC UAE is rated higher. ADIB Mobile Banking averages 4.7 out of 5 from 22K ratings, while HSBC UAE averages 4.7 from 3.2K ratings.
Do ADIB Mobile Banking or HSBC UAE have ads?
Neither ADIB Mobile Banking nor HSBC UAE shows ads.
Which is updated more often, ADIB Mobile Banking or HSBC UAE?
ADIB Mobile Banking ships an update every 3 weeks, and HSBC UAE every 3 weeks. Most recently, ADIB Mobile Banking was updated on November 7, 2026 and HSBC UAE on November 7, 2026.

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