Bruster's vs Krystal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bruster's
This app enhances your loyalty program experience, making it easier to earn rewards and enjoy exclusive offers. Find nearby locations, order ahead for pickup, and manage your points seamlessly.
- Sweet Rewards loyalty program management
- Earn points for purchases
- Store locator with hours and flavor updates
- Order online for pickup
- Add missed points with receipt
- Exclusive offers and birthday treat
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When all you do is serve fresh, delicious desserts to people in your community -- every day feels like a celebration. Join in our celebration as we offer all the benefits of Sweet Rewards on your mobile app! The Bruster's Ice Cream mobile app is the most convenient way to manage your Sweet Rewards program, meaning earning rewards is easier than ever. See below for some of the key features. Store Locator: Find a Bruster's nearby to see their store hours, check what flavors they made fresh today or order ahead for pick up! Rewards: The Sweet Rewards Loyalty Program allows you to earn 1 point for every $1 spent at any participating location. Once you reach 50 points, you will be rewarded $5 towards a future order. You will also have access to flavor announcements, exclusive offers and receive a birthday treat! Order Online for Pickup: Skip the line and order ahead! Add Missed Points: If your App or phone number was not used on your recent visit, you can claim your points using your receipt.
Krystal
This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.
- Earn points on every purchase
- Track points and rewards instantly
- Unlock exclusive offers and birthday gifts
- Referral rewards program
- Find nearby store locations
- Receive push notifications for new offers
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Ready to score rewards with every purchase? Our loyalty program app makes it easy to earn points, unlock exclusive perks, and enjoy special deals—all in one place! How it Works: 1. Sign Up & Start Earning: Download the app, sign up, and get rewarded right away! 2. Order & Earn Points: Each purchase gets you closer to exciting rewards. 3. Unlock Perks: More points = more exclusive offers, birthday gifts, early sales, and more! 4. Track Your Progress: See your points, rewards, and special perks anytime. Features: • Fast Sign-Up: Create an account in seconds and start earning! • Instant Points Tracking: Keep an eye on your points and rewards as you go. • Exclusive Offers: Get access to special deals and rewards just for app users. • Birthday Perks: Celebrate your birthday with bonus rewards. • Referral Rewards: Share the love! Get points when friends sign up. • Store Finder: Find nearby locations and redeem rewards on the go. • Push Notifications: Be the first to know about new rewards and offers. Why You'll Love It: • Earn on Every Purchase: More orders, more points, more rewards. Simple! • Exclusive Deals & Rewards: Access discounts, gifts, and perks you can't get anywhere else. • Easy & Convenient: Track everything in one app and enjoy the perks you deserve. Join the Fun! Download the app and start earning rewards with every order. Whether it’s discounts, birthday surprises, or exclusive offers, there’s always something exciting waiting for you. Let’s get started—download now and unlock the perks!
Screenshots
Verdict
The clearest difference is ads: Krystal at none against Bruster's's shown. Krystal also leads on monetization model (free vs free with in-app purchases) and update cadence (every 2 months vs every 5 months). Bruster's's advantage is review sentiment (60% vs 35%). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Bruster's against 4.7 for Krystal. That said, the two scores are not equally well evidenced: Krystal has 13K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews are what separate them: 60% of Bruster's's written reviews are positive against 35% of Krystal's.
Bruster's ships an update every 5 months, Krystal every 2 months. Both last shipped on September 23, 2026.
| Parameter | Bruster's | Krystal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.1K ratings) | 4.7 (13K ratings) — better |
| Positive reviews | 59.8% of reviews — better | 34.9% of reviews |
| Number of ratings | 1.1K | 13K — better |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 128 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Bruster’s Ice Cream, Inc | The Krystal Company |
Customer experience
Bruster's
Krystal
User reviews
Bruster's
From 1.1K App Store ratingsWhat we love
- 🍦 Delicious ice cream
- 👍 Great customer service
- 💳 Rewards program
- 🚘 Convenient drive-thru
- 🍨 Wide variety of flavors
Room to improve
- 🐛 App crashes and login issues
- 💳 Rewards not usable online
- 🕰️ Slow app performance
- 🗺️ Location selection issues
- 💰 Expensive pricing
Krystal
From 13K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Fast and efficient ordering
- 💡 Convenient mobile ordering
- 🤩 Nostalgic restaurant experience
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive
- 🤦♀️ Poor customer service
- 💰 Unnecessary fees
- 🔍 Difficult to navigate
Bugs and requests
Bruster's
Reported bugs
3 issues- App crashes on newer iOS versions
- Login screen issues with keyboard
- Rewards not tracking properly
Requested features
3 requests- Display current store flavors in the app
- Improve app navigation and ordering experience
- Integrate rewards program with online ordering
Krystal
Reported bugs
5 issues- Unable to create account
- Incorrect order fulfillment
- Inaccurate order total calculations
- Inability to edit or remove items from cart
- App crashes or freezes frequently
Requested features
5 requests- Add ability to cancel orders
- Implement refund/return process
- Improve order customization options
- Integrate with mobile payment methods
- Provide better communication channels
In-app purchases
Bruster's
No in-app purchases
Krystal
No in-app purchases
