Textline vs SimpleTexting

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction. The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users. * iPhone App syncs with textline.com for both Mobile and Desktop use * Multiple Phone Numbers for different Departments * Text Message as a Team with accounts for multiple Agents * Assignments: Assign Conversations to Team Members * Whispers: Include notes inline with Customer Conversations * Shortcuts: Store templates for frequently used business text replies * Address Book: Save searchable notes about your loyal customers * Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive * Auto Responses: Send an automated greeting or a special message for offline hours * Availability: Toggle your status from Available to Away * Scheduled Messages: Compose a text message to be sent later * Facebook Messenger: Add your Facebook page as an additional Department * NPS: Send Net Promoter Score surveys via SMS * Integrations: Connect Textline to Zendesk, Slack, and Zapier

Everyone reads their texts. SimpleTexting helps you send them. With our app, your business can reach large groups with mass texts or connect one-on-one with two-way messaging. Use SimpleTexting to: Send texts to large groups • Create and send mass SMS and MMS campaign to a list of contacts • Add images to your campaigns right from your Camera Roll • View replies rates, click-through rates, and other analytics Have two-way conversations • Text individual contacts from in an intuitive, threaded inbox • Assign conversations to other teammates • Snooze conversations or mark them as done to keep your inbox tidy • Sort conversions by open, scheduled, snoozed, closed, and unread Set up automated texts • Schedule mass texts or individual replies ahead of time • Create drip campaigns to keep subscribers engaged • Add an away message to get back to messages right away Manage your contacts • View, add, or update your lists and segments • Create text-to-join keywords to build your list of contacts • Keep an eye on subscriber growth and unsubscribes About SimpleTexting SimpleTexting simplifies communication for small businesses. With over 17,000 customers, we send millions of texts every day. From team updates to marketing campaigns, we provide all you need for seamless texting. SimpleTexting is part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a global customer base.