Google Chat vs GoTo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Google Chat
Connect, collaborate, and accomplish tasks with AI-powered messaging. Streamline teamwork with integrations and smart features. Securely communicate with your team, whether in real-time or asynchronously.
- AI-powered conversation summaries
- Automatic message translation
- AI-powered search
- Action item capture
- Real-time huddles
- Integration with Workspace apps
- Smart chips for linking
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Google Chat is the best way for teams using Workspace to connect, collaborate and get things done. AI-first messaging & collaboration, transformed by Gemini • Stay on top of things with conversation summaries • Automatically translate messages across more than 120 languages • Find what you’re looking for with AI-powered search • Capture action items so the whole team is on the same page Everything teams need to stay connected and get work done • Start a chat with a colleague, a group or even your whole team • Tell your team when you’re heads-down or ready to connect with personalized status updates • Share detailed updates with audio & video messages • Connect in real-time, anytime with huddles The full power of Workspace to transform your teamwork • Integrated with Workspace apps like Gmail, Calendar, Drive, Tasks, and Meet • Streamline teamwork with smart chips to link files, people and spaces • Stay on top of requests, comments and approvals with the Google Drive app for Chat • Install powerful, popular Chat apps like PagerDuty, Jira, GitHub, Workday, and many more • Build no-code, low-code and pro-code apps with Chat APIs Secure • Protected by Google’s cloud-native, zero-trust architecture • No desktop apps to patch, no data stored on end-user devices • Keeps data safe with AI-powered data loss prevention (DLP) plus phishing & malware detection • Migrate away from insecure legacy platforms Chat is included as part of Google Workspace for consumer, education, and business customers. Some premium features require a paid subscription. Follow us for more: Twitter: https://twitter.com/googleworkspace Linkedin: https://www.linkedin.com/showcase/googleworkspace Facebook: https://www.facebook.com/googleworkspace/
GoTo
This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.
- Voice, video, and messaging in one app
- Multi-channel shared inbox for customer engagement
- Virtual meetings, trainings, and webinars
- Switch between multiple business numbers
- Automatic text replies to missed calls
- Team collaboration tools
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GoTo is the premier provider of flexible-work software that keeps you connected and engaged with customers and colleagues. From calling and messaging to virtual meetings, trainings, and webinars, it’s the all-in-one mobile app for your essential communications, whether you’re on the road or across the globe. Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered. Simplify your communication: - Stay connected from anywhere with customers and colleagues - Use your personal device without sharing your private number - Get voice, video, and messaging all in one app Empower your business calls: - Quickly switch between multiple business numbers - Route incoming calls to other phones or colleagues - Automatically text back to missed calls Elevate your meetings and events: - Join virtual meetings, trainings, and webinars from anywhere - View slides, participate in breakout rooms, take polls, and more - Schedule your own meetings and sync your business calendar Engage with your customers: - Chat with customers as a team in the shared inbox - See all your SMS, social media, and web chat conversations in one place - Assign, unassign, and resolve conversations on the go
Screenshots
Verdict
The clearest difference is monetization model: GoTo at free against Google Chat's free with in-app purchases. GoTo also leads on review sentiment (66% vs 47%) and rating (4.8 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GoTo holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 306K and 144K respectively. Written reviews point the same way: 47% of Google Chat's written reviews are positive against 66% of GoTo's.
Google Chat ships an update weekly, GoTo fortnightly. Both last shipped on September 25, 2026.
| Parameter | Google Chat | GoTo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (306K ratings) | 4.8 (144K ratings) — better |
| Positive reviews | 47.1% of reviews | 66.3% of reviews — better |
| Number of ratings | 306K — better | 144K |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #32 — better | #82 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 394 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | GoTo Group, Inc. | |
Customer experience
Google Chat
GoTo
User reviews
Google Chat
From 306K App Store ratingsWhat we love
- 🚀 Convenient for contacting friends
- 👍 Easy to use
- 🚀 Efficient messaging
- 🚀 Seamless integration with Google Suite
- 👍 Useful for business communication
Room to improve
- 🐛 Glitchy and unreliable
- 🤔 Confusing layout and UI
- 🔒 Concerns about privacy and security
- 🔋 High battery drain
- 🤔 Lacks key features from previous Google messaging apps
GoTo
From 144K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 User simplicity (click and go)
- 🚀 Quick and easy to use
- 🚀 Reliable and no glitches
- 🚀 Excellent phone service
Room to improve
- 🐛 Cuts out sometimes
- 🐛 Impossible to erase missed calls
- 🐛 Drops calls everytime
- 🐛 Ringtone not loud enough
- 🐛 Buggy
Bugs and requests
Google Chat
Reported bugs
4 issues- Inconsistent message delivery and notification issues
- Trouble uploading media and files
- Compatibility problems on older devices
- Frequent app crashes and freezes
Requested features
5 requests- Add voice/video call functionality
- Improve group chat management
- Implement read receipts
- Allow customization and personalization
- Integrate SMS/MMS support
GoTo
Reported bugs
5 issues- Audio issues
- Missed calls not showing up
- Voicemail not working properly
- App freezing/crashing
- Compatibility issues with older devices
Requested features
5 requests- Mobile - ability to do Q+A from mobile devices
- Ability to choose ringtone
- Calendar integration like previous app
- Monitor multiple lines concurrently in app
- Easy way to add contact who just called
In-app purchases
Google Chat
No in-app purchases
GoTo
No in-app purchases






