Xfinity vs SURFboard Central
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xfinity
Manage all your Xfinity services, including internet and mobile, from a single app. Get 24/7 support, tools to optimize your WiFi, and access to exclusive customer rewards and security features.
- Manage all services in one place
- 24/7 real-time support
- Activate equipment and test internet speed
- Xfinity Rewards
- Improve WiFi performance
- Advanced Security and Parental Controls
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Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. • Gateway Speed Test checks the internet speed delivered directly to your Xfinity WiFi Gateway Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
SURFboard Central
Simplify the setup and management of your home network devices. This app provides step-by-step installation guides, Wi-Fi configuration, and network monitoring for various modems, routers, and mesh systems.
- Step-by-step device installation guides
- Wi-Fi network configuration and management
- Guest network setup
- Client device monitoring
- Parental controls and screen time management
- Network health monitoring
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Thank you for purchasing a SURFboard product! Simply download this application, select the device model, and follow the on-screen instructions to setup your device. This single (Central) mobile application will support all our current SURFboard devices. Cable Modems: - Models: S33, S34, SB6141, SB6121, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25. - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. Cable Modems with Wi-Fi: - Models: G18, G20, G34, G36, G54, SBG10, SBG6950, SBG7400, SBG7580, SBG7600, SBG8300 - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Use the device Web Application OR the mobile app for device configuration and management. - Easy to use Wi-Fi management functions. mAX Wi-Fi Mesh Routers: - Models: W11, W121, W122, W21, W30, W31, W61, WC4S, WC4T - Step-by-step install guide includes help for optimal mesh node placement in your home for performance and coverage. - Easy to use Wi-Fi management and enhanced mAX features*. Wi-Fi Gaming and Extenders: - Models: W6B, W6U - Step-by-step install guide. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. --- Easy to use Wi-Fi management functions --- - Manage your Wi-Fi network when you are at home or away. - Setup a private and secure home Wi-Fi network. - Setup a separate Guest network for visitors. - View client devices connected to your network. - Add friendly names for each client device. - Check your mobile device real-time Wi-Fi speed. - Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause. --- Enhanced mAX features --- - Get notified when selected device leave or join your home network. - Enhance your parental controls with "screen" time rewards. - Network Health monitoring with recommendations for optimization. For additional help, please visit the SURFboard User Community at https://community.surfboard.com/ For device technical details and support, please visit SURFboard Support at https://www.surfboard.com/support/resources/ * Not all enhanced mAX features are available on W61, WC4S, and WC4T
Screenshots
Verdict
The clearest difference is rating: Xfinity at 4.3 against SURFboard Central's 1.6. Xfinity also leads on ratings volume (1.4M vs 1.5K) and update cadence (fortnightly vs every 2 months). SURFboard Central's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xfinity holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: Xfinity has 1.4M ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews complicate that: 9% of Xfinity's written reviews are positive against 10% of SURFboard Central's, so the app with the better star average is not the one people write more warmly about.
Xfinity ships an update fortnightly, SURFboard Central every 2 months. The most recent releases landed on October 15, 2026 and October 14, 2026 respectively.
| Parameter | Xfinity | SURFboard Central |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.4M ratings) — better | 1.6 (1.5K ratings) |
| Positive reviews | 8.7% of reviews | 10.4% of reviews — better |
| Number of ratings | 1.4M — better | 1.5K |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #12 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.2 | 13.0 — better |
| Further details — not scored | ||
| Size | 586 MB | 193 MB |
| Age rating | 12+ | 4+ |
| Developer | Comcast | ARRIS Group, Inc. |
Customer experience
Xfinity
SURFboard Central
User reviews
Xfinity
From 1.4M App Store ratingsWhat we love
- 🚀 Fast internet speeds
- 👍 Helpful app features
- 🔒 Secure home network
Room to improve
- 🐛 Unreliable internet connectivity
- 💩 Poor customer service
- 🤖 Confusing app interface
- 🤑 Expensive and overpriced
SURFboard Central
From 1.5K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Fast setup
- 💡 Helpful for monitoring home network
- 🔒 Secure connection
Room to improve
- 🐛 Buggy and unstable
- 🔍 Limited functionality
- 💤 Slow and unresponsive
- 🤔 Confusing setup process
- 🔒 Poor security and privacy
Bugs and requests
Xfinity
Reported bugs
3 issues- Login issues and app freezes
- Inability to manage network devices
- Inconsistent app functionality
Requested features
3 requests- Detailed data usage tracking
- Customizable parental controls
- Improved app stability and performance
SURFboard Central
Reported bugs
5 issues- App crashes frequently
- Fails to connect to network
- Incorrect device information displayed
- Parental controls don't work as expected
- Unable to change network name or password
Requested features
4 requests- Add more advanced configuration options
- Improve parental controls and internet scheduling
- Provide a web-based interface instead of just a mobile app
- Allow users to bypass the app and access router settings directly
In-app purchases
Xfinity
No in-app purchases
SURFboard Central
No in-app purchases
