Xfinity vs Consumers Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xfinity
Manage all your Xfinity services, including internet and mobile, from a single app. Get 24/7 support, tools to optimize your WiFi, and access to exclusive customer rewards and security features.
- Manage all services in one place
- 24/7 real-time support
- Activate equipment and test internet speed
- Xfinity Rewards
- Improve WiFi performance
- Advanced Security and Parental Controls
Read full descriptionHide full description
Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. • Gateway Speed Test checks the internet speed delivered directly to your Xfinity WiFi Gateway Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Consumers Energy
Manage your energy services with ease. Pay bills securely using various methods, report outages with an interactive map, and receive personalized alerts for payments and service interruptions. Centralize all your energy accounts in one convenient location.
- Flexible, secure bill payments
- Multiple payment options (PayPal, Venmo, Apple Pay, etc.)
- Centralized account management
- Scheduled payments
- Real-time alerts for bills and outages
- Interactive outage map
- Customizable settings
Read full descriptionHide full description
Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings. - Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards. - Centralized Account Management: All your energy accounts, one accessible place. - Scheduled Payments: Align your payments with your financial schedule. - Real-Time Alerts: Stay updated on bills, payments, and service interruptions. - Interactive Outage Map: Monitor real-time service conditions in your area. - Custom Settings: Personalize your app experience to fit your needs.
Screenshots
Verdict
The clearest difference is rating: Consumers Energy at 4.7 against Xfinity's 4.3. Consumers Energy also leads on monetization model (free vs free with in-app purchases) and review sentiment (25% vs 9%). Xfinity's advantage is ratings volume (1.4M vs 23K) and chart position (#13 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Consumers Energy holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Xfinity has 1.4M ratings behind it against 23K, so its average is the more settled of the two. Written reviews point the same way: 9% of Xfinity's written reviews are positive against 25% of Consumers Energy's.
Xfinity ships an update fortnightly, Consumers Energy every 4 weeks. Both last shipped on October 19, 2026.
| Parameter | Xfinity | Consumers Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.4M ratings) | 4.7 (23K ratings) — better |
| Positive reviews | 8.7% of reviews | 24.9% of reviews — better |
| Number of ratings | 1.4M — better | 23K |
| Update frequency | Fortnightly — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #13 — better | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.2 | 16.0 — better |
| Further details — not scored | ||
| Size | 586 MB | 127 MB |
| Age rating | 12+ | 4+ |
| Developer | Comcast | Consumers Energy |
Customer experience
Xfinity
Consumers Energy
User reviews
Xfinity
From 1.4M App Store ratingsWhat we love
- 🚀 Fast internet speeds
- 👍 Helpful app features
- 🔒 Secure home network
Room to improve
- 🐛 Unreliable internet connectivity
- 💩 Poor customer service
- 🤖 Confusing app interface
- 🤑 Expensive and overpriced
Consumers Energy
From 23K App Store ratingsWhat we love
- 💡 Detailed energy usage information
- 👍 Convenient bill payment
- 🚀 Efficient and user-friendly app
- 📆 Helpful payment reminders
Room to improve
- 🐛 Frequent login issues and app crashes
- 🔒 Concerns about security and privacy
- 💰 Complaints about fees and billing issues
- 🔌 Unreliable power restoration updates
Bugs and requests
Xfinity
Reported bugs
3 issues- Login issues and app freezes
- Inability to manage network devices
- Inconsistent app functionality
Requested features
3 requests- Detailed data usage tracking
- Customizable parental controls
- Improved app stability and performance
Consumers Energy
Reported bugs
4 issues- App not allowing account creation
- Automatic logout issues
- Payment processing problems
- Compatibility issues with newer devices
Requested features
4 requests- Add energy usage dashboard like website
- Allow changing payment date
- Improve login stability and security
- Provide more detailed energy consumption data
In-app purchases
Xfinity
No in-app purchases
Consumers Energy
No in-app purchases
