Xfinity vs Xcel Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xfinity
Manage all your Xfinity services, including internet and mobile, from a single app. Get 24/7 support, tools to optimize your WiFi, and access to exclusive customer rewards and security features.
- Manage all services in one place
- 24/7 real-time support
- Activate equipment and test internet speed
- Xfinity Rewards
- Improve WiFi performance
- Advanced Security and Parental Controls
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Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. • Gateway Speed Test checks the internet speed delivered directly to your Xfinity WiFi Gateway Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Xcel Energy
Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.
- Secure login with Touch ID/Face ID
- View billing and statements
- Make payments
- Report and check outage status
- Track historical energy usage
- Compare bills and usage data
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Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.
Screenshots
Verdict
The clearest difference is monetization model: Xcel Energy at free against Xfinity's free with in-app purchases. Xcel Energy also leads on rating (4.6 vs 4.3) and review sentiment (17% vs 9%). Xfinity's advantage is ratings volume (1.4M vs 4.1K) and chart position (#13 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xcel Energy holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Xfinity has 1.4M ratings behind it against 4.1K, so its average is the more settled of the two. Written reviews point the same way: 9% of Xfinity's written reviews are positive against 17% of Xcel Energy's.
Xfinity ships an update fortnightly, Xcel Energy every 3 weeks. Both last shipped on October 18, 2026.
| Parameter | Xfinity | Xcel Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.4M ratings) | 4.6 (4.1K ratings) — better |
| Positive reviews | 8.7% of reviews | 17.4% of reviews — better |
| Number of ratings | 1.4M — better | 4.1K |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #13 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.2 | 15.6 — better |
| Further details — not scored | ||
| Size | 586 MB | 113 MB |
| Age rating | 12+ | 4+ |
| Developer | Comcast | Xcel Energy Inc. |
Customer experience
Xfinity
Xcel Energy
User reviews
Xfinity
From 1.4M App Store ratingsWhat we love
- 🚀 Fast internet speeds
- 👍 Helpful app features
- 🔒 Secure home network
Room to improve
- 🐛 Unreliable internet connectivity
- 💩 Poor customer service
- 🤖 Confusing app interface
- 🤑 Expensive and overpriced
Xcel Energy
From 4.1K App Store ratingsWhat we love
- 🚀 Streamlined UI
- 👍 Convenient payment options
- 👍 Helpful usage graphs
Room to improve
- 🐛 Login and account issues
- 🐛 Inaccurate usage data
- 🐛 Broken or missing features
- 🔍 Lack of transparency
Bugs and requests
Xfinity
Reported bugs
3 issues- Login issues and app freezes
- Inability to manage network devices
- Inconsistent app functionality
Requested features
3 requests- Detailed data usage tracking
- Customizable parental controls
- Improved app stability and performance
Xcel Energy
Reported bugs
3 issues- Unable to login or reset password
- Inability to link accounts or view statements
- Inconsistent or non-functioning features
Requested features
3 requests- Restore previous app functionality
- Improve usage tracking and reporting
- Provide better error messages and troubleshooting
In-app purchases
Xfinity
No in-app purchases
Xcel Energy
No in-app purchases









