Comparison

I Prefer vs 1 Hotels

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

I Prefer

Explore and book stays at over 650 unique hotels worldwide. Manage your rewards account, access exclusive rates, and earn points on eligible stays. Enjoy benefits like early check-in and complimentary Wi-Fi.

Highlights
  • Discover and book hotels
  • Manage member account
  • View reservations and points
  • Redeem points for rewards
  • Save favorite destinations
  • Access exclusive rates and offers
Features
Read full description

The World Awaits Your next rewarding trip starts here. With the official I Prefer Hotel Rewards app, you can easily explore and book stays at more than 650 distinctive hotels and resorts around the world, manage your Member account, and access exclusive rates and offers. ‌ Features Discover and book hotels with great rates and exclusive offers View upcoming reservations, past stays, and points activity Redeem points for rewards, including free nights and more Manage your Member account and personal information Save your favorite destination for yourself or to share with friends Not a Member of I Prefer Hotel Rewards? Enroll free today to enjoy Members-only hotel offers and instant travel benefits including: Points Earned on Eligible Stays Early Check-in & Late Check-out Exclusive Rates & Offers Complimentary Wi-Fi Enhanced Room Upgrades

About

1 Hotels

Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.

Highlights
  • Mobile check-in and check-out
  • Keyless room entry
  • In-room controls
  • Direct messaging with hotel team
  • In-room dining orders
  • Concierge recommendations
  • Hotel events and offers
Features
Read full description

The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.

Screenshots

I Prefer4 screens
1 Hotels4 screens

Verdict

The call

The clearest difference is update cadence: 1 Hotels at every 2 weeks against I Prefer's every 2 months. 1 Hotels also leads on review sentiment (26% vs 14%). I Prefer's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 17.6). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for I Prefer against 4.8 for 1 Hotels. Both are backed by a comparable volume of ratings — 2.4K and 1.9K respectively. Written reviews are what separate them: 14% of I Prefer's written reviews are positive against 26% of 1 Hotels's.

UpkeepUpdate frequency

I Prefer ships an update every 2 months, 1 Hotels every 2 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
I Prefer versus 1 Hotels: the parameters behind the verdict, then further details
ParameterI Prefer1 Hotels
PriceFreeFree
Rating4.7 (2.4K ratings)4.8 (1.9K ratings) — better
Positive reviews13.8% of reviews26.5% of reviews — better
Number of ratings2.4K — better1.9K
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS11.0 — better17.6
Further details — not scored
Size52 MB169 MB
Age rating4+4+
DeveloperPreferred Hotels & Resorts Worldwide, Inc.SH Group Operations LLC

Customer experience

I Prefer

All ratings2,449 ratings
Positive91.1%
Neutral1.8%
Negative7.1%
Written reviews130 reviews
Positive13.8%
Neutral5.4%
Negative80.8%

1 Hotels

All ratings1,879 ratings
Positive95.4%
Neutral1.1%
Negative3.6%
Written reviews34 reviews
Positive26.5%
Neutral2.9%
Negative70.6%

User reviews

I Prefer

From 2.4K App Store ratings

What we love

  • 👍 Beautiful view
  • 🚀 Fast and responsive
  • 🚀 Searching for hotels is now more intuitive and fast
  • 💡 Love the options of nights with points and nights with points + cash

Room to improve

  • 🐛 Difficult to navigate
  • 🐛 Not user friendly
  • 🐛 Glitchy
  • 🐛 Crashes upon opening
  • 🐛 Doesn't show points or past stays

1 Hotels

From 1.9K App Store ratings

What we love

  • 💡 Mobile key functionality
  • 👍 Easy communication with hotel staff
  • 👍 Convenient for managing reservations

Room to improve

  • 🐛 Constant login issues
  • 🐛 Buggy and glitchy user experience
  • 🐛 Lack of basic functionality
  • 👎 Slow and unresponsive app
  • 👎 Poor design and user interface

Bugs and requests

I Prefer

Reported bugs

4 issues
  • Login issues
  • Constant crashes
  • Doesn't show upcoming stays
  • Doesn't sync with hotel stays

Requested features

3 requests
  • Integrate with Apple Wallet
  • Add mobile check-in functionality
  • Improve points tracking and management

1 Hotels

Reported bugs

4 issues
  • Cannot log in or create account
  • App freezes and crashes frequently
  • Reservation and booking features do not work
  • Compatibility issues with various devices

Requested features

3 requests
  • Improve login and account management
  • Fix bugs and stability issues
  • Enhance user interface and user experience

In-app purchases

None

I Prefer

No in-app purchases

None

1 Hotels

No in-app purchases

Questions

Is I Prefer free?
I Prefer is free to download, with no in-app purchases.
Is 1 Hotels free?
1 Hotels is free to download, with no in-app purchases.
Which has better reviews, I Prefer or 1 Hotels?
1 Hotels is rated higher. I Prefer averages 4.7 out of 5 from 2.4K ratings, while 1 Hotels averages 4.8 from 1.9K ratings.
Do I Prefer or 1 Hotels have ads?
Neither I Prefer nor 1 Hotels shows ads.
Which is updated more often, I Prefer or 1 Hotels?
I Prefer ships an update every 2 months, and 1 Hotels every 2 weeks. Most recently, I Prefer was updated on September 23, 2026 and 1 Hotels on September 24, 2026.

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