I Prefer vs 1 Hotels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
I Prefer
Explore and book stays at over 650 unique hotels worldwide. Manage your rewards account, access exclusive rates, and earn points on eligible stays. Enjoy benefits like early check-in and complimentary Wi-Fi.
- Discover and book hotels
- Manage member account
- View reservations and points
- Redeem points for rewards
- Save favorite destinations
- Access exclusive rates and offers
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The World Awaits Your next rewarding trip starts here. With the official I Prefer Hotel Rewards app, you can easily explore and book stays at more than 650 distinctive hotels and resorts around the world, manage your Member account, and access exclusive rates and offers. Features Discover and book hotels with great rates and exclusive offers View upcoming reservations, past stays, and points activity Redeem points for rewards, including free nights and more Manage your Member account and personal information Save your favorite destination for yourself or to share with friends Not a Member of I Prefer Hotel Rewards? Enroll free today to enjoy Members-only hotel offers and instant travel benefits including: Points Earned on Eligible Stays Early Check-in & Late Check-out Exclusive Rates & Offers Complimentary Wi-Fi Enhanced Room Upgrades
1 Hotels
Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.
- Mobile check-in and check-out
- Keyless room entry
- In-room controls
- Direct messaging with hotel team
- In-room dining orders
- Concierge recommendations
- Hotel events and offers
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The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.
Screenshots
Verdict
The clearest difference is update cadence: 1 Hotels at every 2 weeks against I Prefer's every 2 months. 1 Hotels also leads on review sentiment (26% vs 14%). I Prefer's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 17.6). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for I Prefer against 4.8 for 1 Hotels. Both are backed by a comparable volume of ratings — 2.4K and 1.9K respectively. Written reviews are what separate them: 14% of I Prefer's written reviews are positive against 26% of 1 Hotels's.
I Prefer ships an update every 2 months, 1 Hotels every 2 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | I Prefer | 1 Hotels |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.4K ratings) | 4.8 (1.9K ratings) — better |
| Positive reviews | 13.8% of reviews | 26.5% of reviews — better |
| Number of ratings | 2.4K — better | 1.9K |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 52 MB | 169 MB |
| Age rating | 4+ | 4+ |
| Developer | Preferred Hotels & Resorts Worldwide, Inc. | SH Group Operations LLC |
Customer experience
I Prefer
1 Hotels
User reviews
I Prefer
From 2.4K App Store ratingsWhat we love
- 👍 Beautiful view
- 🚀 Fast and responsive
- 🚀 Searching for hotels is now more intuitive and fast
- 💡 Love the options of nights with points and nights with points + cash
Room to improve
- 🐛 Difficult to navigate
- 🐛 Not user friendly
- 🐛 Glitchy
- 🐛 Crashes upon opening
- 🐛 Doesn't show points or past stays
1 Hotels
From 1.9K App Store ratingsWhat we love
- 💡 Mobile key functionality
- 👍 Easy communication with hotel staff
- 👍 Convenient for managing reservations
Room to improve
- 🐛 Constant login issues
- 🐛 Buggy and glitchy user experience
- 🐛 Lack of basic functionality
- 👎 Slow and unresponsive app
- 👎 Poor design and user interface
Bugs and requests
I Prefer
Reported bugs
4 issues- Login issues
- Constant crashes
- Doesn't show upcoming stays
- Doesn't sync with hotel stays
Requested features
3 requests- Integrate with Apple Wallet
- Add mobile check-in functionality
- Improve points tracking and management
1 Hotels
Reported bugs
4 issues- Cannot log in or create account
- App freezes and crashes frequently
- Reservation and booking features do not work
- Compatibility issues with various devices
Requested features
3 requests- Improve login and account management
- Fix bugs and stability issues
- Enhance user interface and user experience
In-app purchases
I Prefer
No in-app purchases
1 Hotels
No in-app purchases









