Comparison

Citibank KR vs EXIMPay+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citibank KR

Manage your banking needs with a streamlined mobile experience. Features include easy registration, simplified transfers, smart notifications, and in-app chat support. Access nearly all banking capabilities from your device for enhanced convenience and security.

Highlights
  • Hassle-free registration
  • Simplified transfers
  • Smart notifications
  • Mobile chat support
  • Full banking capabilities
  • Enhanced safety features
Read full description

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication. Key Functionalities ▶ Hassle-free Registration No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up. ▶ Simplified Transfers Make transfers without the hassle of account PINs, digital certificate presentation, etc. * Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security. ▶ Smart Notifications Never miss another account activity and events/privileges for you. ▶ Mobile Chat Got questions? We’re right here to help. Chat with a Citiphone officer at your convenience. ▶ A Citi® branch, in your hand With your busy schedule. We know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile® ▶ Enhanced Safety Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards. Permission to Access ● Optional Access : CitiMobile® works best when given access to the following. - Location : Allows the app to look up nearest branch/ATM. - Photo: Allows to save a copy of passbook. - Face ID : Allows to authenticate user with Face ID. - Push : Allows the app to send real-time notifications on banking transactions. - Camera : Allows the app to take a picture of ID card, recognize faces, upper body shot, scan bar code/QR code for service application. * Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi mobile®. * If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Citiphone. * The use of this Citibank KR app is for the customers of Citibank KR only. Content provided via this Citibank KR app is not specifically created for any territory other than where Citibank KR operates/is licensed to operate. Compliance Review 2406-01-047 ( 2024.06.18 )

About

EXIMPay+

This app provides secure user verification, electronic wallet payments, and tax refund services. It enables seamless online and offline authentication for duty-free shops and airline services, as well as KYC compliance.

Highlights
  • User verification (online/offline)
  • Electronic wallet payments
  • Tax refund application
  • Mobile passport QR code
  • KYC data submission
Read full description

[EXIMPay+] EXIMPay+ is a mobile-based service for user authentication, payment (electronic wallet), and tax refunds. Users can verify themselves online or offline using their personal data. • EXIMPay+ provides verification, authentication, and payment services for users in online duty-free stores and airlines. • EXIMPay+ supports tax refunds for products purchased from Eximbay-affiliated merchants. • EXIMPay+ ensures a seamless user experience in online duty-free shops and for airline services. [EXIMPay+ Main Services] 1. Verification Service Verify your identity online using your personal information. 2. Card Wallet Payment Register your payment card and make secure payments. 3. Mobile Passport Generate a passport QR code for offline verification. 4. KYC Submit your KYC data to merchants requesting it to fulfill KYC requirements. 5. Tax Refund Apply for a tax refund immediately through the mobile app without using a kiosk. [Service Targets] • Global users who want to verify themselves online/offline. • All international visitors to Korea. [Main Service Process] 1. Verification Service Scan a QR code, provide the requested data to merchants, then tap “Confirm.” 2. Card Wallet Payment Register a credit card, select your payment method, and complete the payment. 3. Passport QR Generate a passport QR code and present it to merchants. 4. KYC Scan your passport, verify it via ePassport NFC, and undergo face liveness matching. 5. Tax Refund Scan the tax-refund receipt, register the card to receive refunds, and apply for export clearance and refunds. (Export clearance can only be done at the airport.) [Contact Us] [app@eximbay.com](mailto:app@eximbay.com) *** EXIMPay+ is a free, comprehensive service for foreign users provided by Eximbay Co., Ltd. However, when using 3G / LTE / 5G / roaming, additional data charges may apply depending on your mobile plan. *** Eximbay does not store any user-provided information. All data is stored on the user’s mobile device and is transmitted in encrypted form to relevant merchants and payment companies only when necessary and only with the user’s consent.

Screenshots

Citibank KR3 screens
EXIMPay+4 screens

Verdict

The call

The clearest difference is review sentiment: Citibank KR at 82% against EXIMPay+'s 0%. Citibank KR also leads on iOS requirement (12.0 vs 16.0). EXIMPay+'s advantage is update cadence (every 2 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Citibank KR ships an update every 4 months, EXIMPay+ every 2 weeks. The most recent releases landed on June 11, 2026 and August 27, 2026 respectively.

Scorecard3 real differences · 7 level
Citibank KR versus EXIMPay+: the parameters behind the verdict, then further details
ParameterCitibank KREXIMPay+
PriceFreeFree
Rating4.5 (119 ratings) — better—
Positive reviews82.2% of reviews — better0.0% of reviews
Number of ratings119 — better—
Update frequencyEvery 4 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS12.0 — better16.0
Further details — not scored
Size134 MB124 MB
Age rating9+4+
DeveloperCITIBANK KOREA INC.KR Partners Co., Ltd.

Customer experience

Citibank KR

All ratings119 ratings
Positive87.4%
Neutral3.4%
Negative9.2%
Written reviews135 reviews
Positive82.2%
Neutral3.7%
Negative14.1%

EXIMPay+

Written reviews21 reviews
Positive0.0%
Neutral4.8%
Negative95.2%

Bugs and requests

Citibank KR

Reported bugs

23 issues
  • Account transfer not working after iOS update
  • Login issues with newest version
  • Cannot log in with old ID-plus-password combination
  • Non-Korean names cannot be entered correctly
  • Copy certificate function not working
Show 18 more
  • Language setting resets to Korean
  • Transfer button missing after entering amount
  • App crashes or doesn't launch
  • Service error upon login
  • Account authentication errors
  • Cannot use fingerprint recognition with MVNOs on iPhone
  • Errors during new account opening (phone authentication, ID recognition, javascript)
  • Mobile transfer not working
  • Cannot register for simple payment
  • App login not working
  • Coupon box error
  • App does not launch
  • Cannot use fingerprint recognition with MVNOs
  • Cannot input long password for public certificate authentication on iOS
  • App crashes on iOS 10.2.1 due to 'hacked phone' message
  • Fund names not displayed in English
  • Menu navigation is inconvenient
  • Smart notification settings reset issue

Requested features

22 requests
  • iOS 16 update
  • Improved language setting persistence
  • Better support for non-Korean names in login
  • Fix for 'copy certificate' function
  • More space for non-Korean names
Show 17 more
  • Face ID support for iPhone users
  • Support for newer iPhone resolutions
  • Ability to disable password requirement for login
  • Add cancellation notification for payments
  • Display monthly spending summary
  • Add tab for card benefits and satisfaction
  • Support for iPad version
  • Add Face ID support for iPhone X
  • Add support for Face ID
  • Improve security card number input for transfers
  • Add real-time transaction notifications
  • Add monthly/yearly spending summary
  • Add support for Face ID on iPhone X
  • Add Face ID support
  • Add Face ID support
  • Add Face ID support
  • Add Face ID support

EXIMPay+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Citibank KR

No in-app purchases

None

EXIMPay+

No in-app purchases

Questions

Is Citibank KR free?
Citibank KR is free to download, with no in-app purchases.
Is EXIMPay+ free?
EXIMPay+ is free to download, with no in-app purchases.
Do Citibank KR or EXIMPay+ have ads?
Neither Citibank KR nor EXIMPay+ shows ads.
Which is updated more often, Citibank KR or EXIMPay+?
Citibank KR ships an update every 4 months, and EXIMPay+ every 2 weeks. Most recently, Citibank KR was updated on June 11, 2026 and EXIMPay+ on August 27, 2026.

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