Comparison

KB스타뱅킹 vs Citibank KR

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KB스타뱅킹

This app offers a comprehensive digital banking and lifestyle platform. It provides secure mobile identification, exclusive telecom plans, and financial services for teens. Manage group accounts, set up auto-login, and receive personalized financial insights and investment information.

Highlights
  • Mobile ID service
  • Exclusive telecom plans
  • Teens financial service ('Pocket')
  • Health insurance QR service
  • Group account management
  • Automatic login with KB National Certificate
  • Account opening and internet banking registration
  • Real-time notifications for alerts and financial info
Features
Read full description

나를 위한 쉽고 편한 생활금융플랫폼, KB스타뱅킹을 이용해보세요. ■ 신분확인이 필요한 모든 순간에 실물 신분증 대신 KB스타뱅킹 '모바일신분증 서비스'로! ■ KB스타뱅킹을 이용하면 혜택을 받을 수 있는 'KB스타뱅킹 전용 통신요금제'도 간편하게 가입할 수 있어요. ■ (만 14세~18세 고객 대상) 본인명의 휴대폰만 있다면 신분증 없이 '포켓'을 개설해서 송금, 결제, 카드 이용이 가능한 'KB스타틴즈 서비스'를 이용해 보세요! ■ 병원에서 신분확인이 필요할 때 KB스타뱅킹 '건강보험 QR 서비스'로 간편하게! ■ 이제 'KB모임통장 서비스'로 KB스타뱅킹에서 모임 관리도 편리하게 가능해요. ■ KB국민인증서로 '자동로그인'을 설정하면 앱을 열자마자 자동으로 로그인이 되어요! ■ 본인명의 휴대폰과 신분증만 있다면, 은행 방문 없이 '입출금 통장 개설과 인터넷뱅킹 가입'까지 한 번에!(만 14세 이상) ■ 입출금 알림과 혜택·투자정보 등 지금 나에게 필요한 실시간 '알림'을 KB스타뱅킹으로 받아보세요. ■ 만기·수익률, 상품정보와 지점에서 보낸 메시지 등 나를 위한 맞춤형 정보와 전문화된 자산관리도 받으실 수 있어요. ■ KB금융그룹 상품조회와 주식매매, KB Pay, 보험설계 등 특화서비스까지 KB스타뱅킹 하나로 이용하세요 ■ 'KB국민인증서'로 더 빠르고 안전하게! · KB국민인증서는 스마트폰의 안전 영역에 KB국민은행 인증서를 발급하고 저장하여 탈취/복제 걱정 없이 KB스타뱅킹을 이용할 수 있는 서비스입니다. (1인 1기기) · 보안카드 또는 OTP 없이도 간편하고 안전하게 거래해보세요. · 해외 직구할 때 개인통관고유부호 발급부터 건강보험료 납부, 연말정산까지! KB국민인증서로 경험할 수 있는 편리함은 점점 늘어납니다. ■ KB 스타뱅킹 고객 소통창구 · 인터넷 채팅상담: KB스타뱅킹 홈 > 챗봇/상담 > 챗봇/상담채팅 (챗봇상담: 24시간) · 네이버 블로그 : https://blog.naver.com/kbebiz_star 클릭 또는 네이버 검색창 內 '네이버 블로그' 검색 > 블로그 검색 입력 창에 'KB스타뱅킹 앱리뷰' 입력 · 부점메일: kbg460003@kbfg.com · 고객센터: 1588-9999, 1599-9999, 1644-9999(0번▶3번) (해외: +82-2-6300-9999) (전화상담: 평일 9-18시) ■ 앱 접근권한에 대한 고지 정보통신망 이용촉진 및 정보보호 등에 관한 법률 제22조의 2(접근권한에 대한 고지) 및 동 시행령 개정에 따라 KB스타뱅킹 서비스 제공을 위하여 필요한 접근권한을 아래와 같이 안내드립니다. · 선택적 접근권한 - 주소록: 연락처이체 수취인 연락처, 이체 후 SMS 전송을 위한 연락처를 불러올 때 사용합니다. - 위치: 번호표 발행과 지점검색 등 가까운 지점과 자동화기기를 찾을 때 사용합니다. - 카메라: QR코드를 이용해 공동인증서를 복사하거나 공과금을 촬영하여 납부할 때 사용합니다. - 마이크: 비대면 실명확인을 위한 영상통화 연결 시 사용합니다. - 사진: 이체 완료 후 특별한 송금메시지 보내기, 일부 예적금 상품의 전용화면에서 프로필 사진 설정, 통장 사본 이미지 저장 등에 사용합니다. - 알림: 실시간 Push알림을 발송할 때 사용합니다. - 동작 및 피트니스: KB매일걷기 서비스를 이용할 때 사용합니다. KB매일걷기 서비스는 애플 건강앱(Healthkit)과 연동하여 걸음수 등의 건강 정보를 공유 받을 수 있습니다. ※ 선택적 접근권한의 허용에 동의하지 않아도 서비스 이용이 가능하나, 필요한 일부 기능 사용에 제한이 있을 수 있습니다. ■ 공지사항 · iOS 13.0 이상의 스마트기기를 사용하는 개인인터넷뱅킹 고객님이시라면 누구든지 KB스타뱅킹을 이용하실 수 있습니다. ※ 베타버전 OS를 사용하시는 경우 KB스타뱅킹이 정상적으로 구동되지 않을 수 있습니다. 정식버전 OS 이용을 권장드립니다. · 이동통신사 3G/LTE/5G, 무선인터넷(Wi-Fi)을 통해 설치할 수 있으며, 3G/LTE/5G에서는 이용하시는 요금제에 따라 정해진 용량이 초과된 경우 데이터 요금이 부과될 수 있습니다. · 금융감독당국의 지침에 따라 전자금융 사고 예방을 위해 임의로 개조(탈옥, 루팅)한 스마트기기에서는 KB스타뱅킹 이용이 불가하며, 특정 앱이 설치되어있는 경우에도 임의 개조한 기기로 인식할 수 있습니다. (A/S센터 문의 및 초기화 권장) · 업데이트 후 공동인증서가 보이지 않는 경우 [전체메뉴 > 인증/보안 > 다른 인증수단 > 공동인증서 > 인증서관리 > 인증서 이용위치설정] 메뉴에서 'Olleh 인증서 이용'으로 변경 후 이용해보시기 바랍니다.

About

Citibank KR

Manage your banking needs with a streamlined mobile experience. Features include easy registration, simplified transfers, smart notifications, and in-app chat support. Access nearly all banking capabilities from your device for enhanced convenience and security.

Highlights
  • Hassle-free registration
  • Simplified transfers
  • Smart notifications
  • Mobile chat support
  • Full banking capabilities
  • Enhanced safety features
Read full description

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication. Key Functionalities ▶ Hassle-free Registration No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up. ▶ Simplified Transfers Make transfers without the hassle of account PINs, digital certificate presentation, etc. * Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security. ▶ Smart Notifications Never miss another account activity and events/privileges for you. ▶ Mobile Chat Got questions? We’re right here to help. Chat with a Citiphone officer at your convenience. ▶ A Citi® branch, in your hand With your busy schedule. We know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile® ▶ Enhanced Safety Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards. Permission to Access ● Optional Access : CitiMobile® works best when given access to the following. - Location : Allows the app to look up nearest branch/ATM. - Photo: Allows to save a copy of passbook. - Face ID : Allows to authenticate user with Face ID. - Push : Allows the app to send real-time notifications on banking transactions. - Camera : Allows the app to take a picture of ID card, recognize faces, upper body shot, scan bar code/QR code for service application. * Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi mobile®. * If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Citiphone. * The use of this Citibank KR app is for the customers of Citibank KR only. Content provided via this Citibank KR app is not specifically created for any territory other than where Citibank KR operates/is licensed to operate. Compliance Review 2406-01-047 ( 2024.06.18 )

Screenshots

KB스타뱅킹4 screens
Citibank KR3 screens

Verdict

The call

The clearest difference is ads: Citibank KR at none against KB스타뱅킹's shown. Citibank KR also leads on monetization model (free vs free with in-app purchases) and review sentiment (82% vs 71%). KB스타뱅킹's advantage is update cadence (every 3 weeks vs every 4 months) and ratings volume (1.2K vs 119). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for KB스타뱅킹 against 4.5 for Citibank KR. That said, the two scores are not equally well evidenced: KB스타뱅킹 has 1.2K ratings behind it against 119, so its average is the more settled of the two. Written reviews are what separate them: 71% of KB스타뱅킹's written reviews are positive against 82% of Citibank KR's.

UpkeepUpdate frequency

KB스타뱅킹 ships an update every 3 weeks, Citibank KR every 4 months. The most recent releases landed on September 29, 2026 and June 11, 2026 respectively.

Scorecard5 real differences · 5 level
KB스타뱅킹 versus Citibank KR: the parameters behind the verdict, then further details
ParameterKB스타뱅킹Citibank KR
PriceFreeFree
Rating4.5 (1.2K ratings)4.5 (119 ratings)
Positive reviews70.8% of reviews82.2% of reviews — better
Number of ratings1.2K — better119
Update frequencyEvery 3 weeks — betterEvery 4 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size156 MB134 MB
Age rating4+9+
DeveloperKookmin Bank Co., Ltd.CITIBANK KOREA INC.

Customer experience

KB스타뱅킹

All ratings1,185 ratings
Positive87.1%
Neutral3.1%
Negative9.8%
Written reviews366 reviews
Positive70.8%
Neutral2.2%
Negative27.0%

Citibank KR

All ratings119 ratings
Positive87.4%
Neutral3.4%
Negative9.2%
Written reviews135 reviews
Positive82.2%
Neutral3.7%
Negative14.1%

User reviews

KB스타뱅킹

From 1.2K App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 🚀 Fast and efficient service
  • 🔒 Reliable and secure
  • 💡 Helpful features like account hiding and exchange rate
  • 👍 Friendly and helpful staff

Room to improve

  • 🐛 Occasional crashes and performance issues
  • 🕰️ Slow loading times and app responsiveness
  • 🔒 Strict security measures can be inconvenient
  • 🤔 Confusing or cluttered UI in some areas

Citibank KR

From 119 App Store ratings

What we love

  • 👍 Simple and intuitive interface
  • 🚀 Fast and efficient transactions
  • 🔒 Secure login with biometrics (fingerprint, face ID)
  • 💡 Snapshot feature for quick balance checks
  • 💳 All-in-one app for banking and card services

Room to improve

  • 🐛 Frequent bugs and errors
  • 📉 App performance issues (slow, crashes)
  • 🗣️ Language settings reset issue
  • 🚫 Login issues (ID+password only, non-Korean names)
  • ❌ Difficulty with certain banking functions (transfers, new account opening)

Bugs and requests

KB스타뱅킹

Reported bugs

3 issues
  • App crashes or freezes during use
  • Compatibility issues with newer devices or OS versions
  • Unreliable facial recognition or other biometric authentication

Requested features

4 requests
  • Improve app stability and performance
  • Streamline security processes for better user experience
  • Enhance UI/UX design for better navigation and accessibility
  • Expand mobile services and integrations

Citibank KR

Reported bugs

23 issues
  • Account transfer not working after iOS update
  • Login issues with newest version
  • Cannot log in with old ID-plus-password combination
  • Non-Korean names cannot be entered correctly
  • Copy certificate function not working
Show 18 more
  • Language setting resets to Korean
  • Transfer button missing after entering amount
  • App crashes or doesn't launch
  • Service error upon login
  • Account authentication errors
  • Cannot use fingerprint recognition with MVNOs on iPhone
  • Errors during new account opening (phone authentication, ID recognition, javascript)
  • Mobile transfer not working
  • Cannot register for simple payment
  • App login not working
  • Coupon box error
  • App does not launch
  • Cannot use fingerprint recognition with MVNOs
  • Cannot input long password for public certificate authentication on iOS
  • App crashes on iOS 10.2.1 due to 'hacked phone' message
  • Fund names not displayed in English
  • Menu navigation is inconvenient
  • Smart notification settings reset issue

Requested features

22 requests
  • iOS 16 update
  • Improved language setting persistence
  • Better support for non-Korean names in login
  • Fix for 'copy certificate' function
  • More space for non-Korean names
Show 17 more
  • Face ID support for iPhone users
  • Support for newer iPhone resolutions
  • Ability to disable password requirement for login
  • Add cancellation notification for payments
  • Display monthly spending summary
  • Add tab for card benefits and satisfaction
  • Support for iPad version
  • Add Face ID support for iPhone X
  • Add support for Face ID
  • Improve security card number input for transfers
  • Add real-time transaction notifications
  • Add monthly/yearly spending summary
  • Add support for Face ID on iPhone X
  • Add Face ID support
  • Add Face ID support
  • Add Face ID support
  • Add Face ID support

In-app purchases

None

KB스타뱅킹

No in-app purchases

None

Citibank KR

No in-app purchases

Questions

Is KB스타뱅킹 free?
KB스타뱅킹 is free to download, with no in-app purchases.
Is Citibank KR free?
Citibank KR is free to download, with no in-app purchases.
Which has better reviews, KB스타뱅킹 or Citibank KR?
KB스타뱅킹 and Citibank KR are both rated 4.5 out of 5 on the App Store, from 1.2K and 119 ratings respectively.
Do KB스타뱅킹 or Citibank KR have ads?
KB스타뱅킹 shows ads; Citibank KR does not.
Which is updated more often, KB스타뱅킹 or Citibank KR?
KB스타뱅킹 ships an update every 3 weeks, and Citibank KR every 4 months. Most recently, KB스타뱅킹 was updated on September 29, 2026 and Citibank KR on June 11, 2026.

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