Comparison

EDDMapS Pro vs Esri Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EDDMapS Pro

This professional tool allows biologists and land managers to report, monitor, and manage invasive species with detailed observations, offline maps, and data synchronization. It supports time-series monitoring, custom forms, and boundary overlays for effective spatial planning and control.

Highlights
  • Report and submit observations with GPS and photos
  • Download datasets for offline review
  • Record revisits and contest records
  • Photo projects for time-series monitoring
  • Use custom monitoring forms
  • Import KML for boundary overlays
  • Offline maps and workflow
Features
Read full description

EDDMapS Pro – Professional Invasive Species Mapping & Management EDDMapS Pro is the powerful mobile tool for biologists, land managers, and field teams to report, monitor, prioritize, and combat invasive species effectively. Key Features: • Report & Submit Observations — Create and submit detailed reports with GPS, photos, status (Positive, Negative, Treated, Eradicated), and notes. • Download Datasets — Pull county-level or custom datasets of observations for offline review and planning. • Record Revisits & Contests — Navigate back to sites for updates, contest inaccurate records, or (as a verifier) approve submissions directly in-app. • Photo Projects for Time-Series Monitoring — Establish projects to capture consistent photos over time; the first image serves as a transparent overlay guide for precise alignment on follow-up visits. • Monitoring Zones — Access and use custom forms set up on eddmaps.org for location-specific monitoring protocols. • Project Area Boundary Overlays — Import and load KML files to display property lines, management units, or other boundaries directly on the map for better spatial context. • SIIPA Integration — Access and utilize Spatial Invasive Infestation and Priority Analysis (SIIPA) data and tools to help prioritize treatment areas based on infestation patterns and management goals. • Offline Maps & Workflow — Download map imagery for no-service areas; reports queue locally for users to upload when convenient. • Customizable Views — Filter species lists, toggle report types, and tailor the experience to your workflow. All data syncs seamlessly with the national EDDMapS database (eddmaps.org), supporting real-time distribution mapping, early detection, and collaborative invasive species control across states. Free for qualified professionals—empower your invasive species management today!

About

Esri Support

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

Highlights
  • AI chatbot for technical issues
  • Instant notifications for updates
  • Video tutorials for Esri technologies
  • Contact support via phone, chat, or form
  • Manage support cases and bugs
  • ArcGIS Online service status dashboard
Features
Read full description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.

Screenshots

EDDMapS Pro4 screens
Esri Support4 screens

Verdict

The call

The clearest difference is rating: EDDMapS Pro at 5.0 against Esri Support's 4.5. Esri Support's advantage is review sentiment (25% vs 0%) and ratings volume (33 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EDDMapS Pro holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 0% of EDDMapS Pro's written reviews are positive against 25% of Esri Support's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

EDDMapS Pro ships an update every 3 weeks, Esri Support every 2 weeks. Both last shipped on November 4, 2026.

Scorecard4 real differences · 6 level
EDDMapS Pro versus Esri Support: the parameters behind the verdict, then further details
ParameterEDDMapS ProEsri Support
PriceFreeFree
Rating5.0 (1 ratings) — better4.5 (33 ratings)
Positive reviews0.0% of reviews25.0% of reviews — better
Number of ratings133 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.615.6 — better
Further details — not scored
Size35 MB89 MB
Age rating4+4+
DeveloperCharles T. BargeronESRI

Customer experience

EDDMapS Pro

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive0.0%
Neutral33.3%
Negative66.7%

Esri Support

All ratings33 ratings
Positive84.8%
Neutral6.1%
Negative9.1%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

In-app purchases

None

EDDMapS Pro

No in-app purchases

None

Esri Support

No in-app purchases

Questions

Is EDDMapS Pro free?
EDDMapS Pro is free to download, with no in-app purchases.
Is Esri Support free?
Esri Support is free to download, with no in-app purchases.
Which has better reviews, EDDMapS Pro or Esri Support?
EDDMapS Pro is rated higher. EDDMapS Pro averages 5.0 out of 5 from 1 ratings, while Esri Support averages 4.5 from 33 ratings.
Do EDDMapS Pro or Esri Support have ads?
Neither EDDMapS Pro nor Esri Support shows ads.
Which is updated more often, EDDMapS Pro or Esri Support?
EDDMapS Pro ships an update every 3 weeks, and Esri Support every 2 weeks. Most recently, EDDMapS Pro was updated on November 4, 2026 and Esri Support on November 4, 2026.

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