my Excitel vs CPGRAMS

Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue. Billing - View your plan - View your Internet connection expiration date - Pay your plan online Manage Your Account Information - View Account information - Change your self-care password - Edit your contact phone number and e-mail address Troubleshooting - See global issues, affecting wider area - View your "Last Attempt Failure Detail" - "Reset MAC" of your Internet connection Appointments - "Request Payment Pickup" through single button Contact Us - Create Case with issue report

MyGrievance is an App of PGPORTAL to Lodge Grievance with Central/State Govts. The mobile app of PGPORTAL viz. ‘MyGrievance’ is developed by National Informatics Centre in collaboration with Department of Administrative Reforms & Public Grievances, GoI It serves a platform for public to Lodge grievances related to Central/State Government organizations and to monitor them. Key Features 1. Sign Up: One time sign up is required to get User Login. 2. Dashboard: A Dashboard for lodging and monitoring after login 3. Grievances lodged by the user is available under categories like Total, Pending, and Disposed. 4. User can track his/her grievance in real time mode. 5. Facility to send reminder to lodged grievances and feedback for disposed grievances. 6. Seamless Sign Up : Sign Up can be done either from CPGRAMS in UMANG or using sign-up form available at https://pgportal.gov.in 7. SMS and email acknowledgement at the time of lodging of grievance and its disposal [:mav: 4.3.4]