Comparison

myMTE vs Auto Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myMTE

Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.

Highlights
  • Pay bills and view history
  • Manage recurring payments
  • Monitor daily energy consumption
  • Report power outages
  • Contact member support
  • View outage map
Read full description

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more. Additional Features: BILL PAY - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device. ENERGY CONSUMPTION - View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money. CONTACT MEMBER SUPPORT - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. OUTAGE REPORTING - With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.

About

Auto Assistant

Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.

Highlights
  • Electronic proof of registration
  • Electronic proof of insurance
  • Registration renewal
  • Expiration notifications
  • Vehicle recall alerts
  • Manage multiple vehicles
Features
Read full description

Auto Assistant provides instant access to an electronic copy of your vehicle's registration and proof of insurance. No more shuffling through your glove box for that missing or expired paperwork, with Auto Assistant, your information is just a click away! With direct integration with your County Clerk’s office, Auto Assistant allows you to easily renew your registration and receive reminder notifications prior to your vehicle's registration expiring. But wait, there’s more! Auto Assistant even tracks and manages recall alerts for your vehicle and will inform you of a vehicle recall. Auto Assistant works for any vehicle currently registered in the State of Tennessee. Features: - Present electronic proof of registration - Present electronic proof of insurance - Renew your registration with ease - Receive notifications of expiring vehicle registrations - Receive information on vehicle recalls - Save multiple vehicles

Screenshots

myMTE4 screens
Auto Assistant4 screens

Verdict

The call

The clearest difference is rating: myMTE at 3.0 against Auto Assistant's 1.2. myMTE also leads on update cadence (every 2 months vs every 9 months) and review sentiment (20% vs 4%). Auto Assistant's advantage is ratings volume (714 vs 59) and iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myMTE holds the better App Store score, 3.0 against 1.2. That said, the two scores are not equally well evidenced: Auto Assistant has 714 ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 20% of myMTE's written reviews are positive against 4% of Auto Assistant's.

UpkeepUpdate frequency

myMTE ships an update every 2 months, Auto Assistant every 9 months. The most recent releases landed on September 28, 2026 and October 8, 2026 respectively.

Scorecard5 real differences · 5 level
myMTE versus Auto Assistant: the parameters behind the verdict, then further details
ParametermyMTEAuto Assistant
PriceFreeFree
Rating3.0 (59 ratings) — better1.2 (714 ratings)
Positive reviews20.0% of reviews — better3.7% of reviews
Number of ratings59714 — better
Update frequencyEvery 2 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.011.0 — better
Further details — not scored
Size29 MB27 MB
Age rating17+4+
DeveloperMiddle Tennessee Electric Membership CorporationBusiness Information Systems

Customer experience

myMTE

All ratings59 ratings
Positive49.2%
Neutral5.1%
Negative45.8%
Written reviews60 reviews
Positive20.0%
Neutral3.3%
Negative76.7%

Auto Assistant

All ratings714 ratings
Positive4.3%
Neutral2.1%
Negative93.6%
Written reviews323 reviews
Positive3.7%
Neutral2.2%
Negative94.1%

User reviews

myMTE

From 59 App Store ratings

What we love

  • 👍 Great when it works
  • 💡 New features help understand usage
  • 👍 Easy to navigate
  • 👍 User-friendly interface
  • 👍 Excellent utility app

Room to improve

  • 🐛 App crashes on launch
  • 🐛 App closes immediately
  • 🐛 App not working
  • 🐛 Login issues
  • 🐛 Connectivity issues

Auto Assistant

From 714 App Store ratings

What we love

  • 🚀 Worked perfectly
  • 👍 Convenient way to renew registration
  • 🔍 Able to see vehicle recalls

Room to improve

  • 🐛 Unable to create account
  • 🐛 Cannot add payment method or renew registration
  • 🐛 Inconsistent functionality across devices
  • 🔒 Security concerns with other users' data visible
  • 💤 App no longer maintained or updated

Bugs and requests

myMTE

Reported bugs

38 issues
  • App will not load
  • App is laggy
  • Energy usage report slow/won't load
  • Trouble logging in
  • App not working
Show 33 more
  • App acts like it wants to open then closes
  • App updated, now doesn't work
  • App crashes on launch
  • Pop ups freeze the app
  • Not sending authentication numbers
  • App freezes routinely
  • Verification code not sent
  • Projected bill option doesn't work
  • App closes upon login
  • App crashes immediately
  • App not working or auto draft weird
  • App won't let me log into my account
  • App bugs out after one run
  • Login issues with auto input/Face ID
  • App does not allow sign in with facial recognition
  • App fails to recognize face
  • App logs out randomly
  • App deletes account number
  • App won't let me log in
  • App is blocking correct functionality for end-users that disallow Google products
  • Usage charts scaling and time distribution are wrong
  • Cannot recover password or sign in
  • Redirects to App Store when trying to pay online
  • App won't let me login anymore
  • Have to change password every time
  • App stopped tracking electric usage
  • App signs me out randomly
  • Update broke login functionality
  • App not working on iPhone since merge
  • Error occurred while signing in
  • App never retains password
  • No data since last update
  • Login screen kept disappearing

Requested features

4 requests
  • Add TouchID sign on
  • Fix login issues with Google Log Blocking
  • Improve app stability after updates
  • Allow users to talk to a person

Auto Assistant

Reported bugs

4 issues
  • Cannot add vehicle information
  • Errors when trying to renew registration
  • Apple Wallet integration not functioning
  • Inconsistent email address validation

Requested features

4 requests
  • Add support for VIN instead of title number
  • Implement secure login and account management
  • Improve user instructions and onboarding
  • Provide in-app support and contact options

In-app purchases

None

myMTE

No in-app purchases

None

Auto Assistant

No in-app purchases

Questions

Is myMTE free?
myMTE is free to download, with no in-app purchases.
Is Auto Assistant free?
Auto Assistant is free to download, with no in-app purchases.
Which has better reviews, myMTE or Auto Assistant?
myMTE is rated higher. myMTE averages 3.0 out of 5 from 59 ratings, while Auto Assistant averages 1.2 from 714 ratings.
Do myMTE or Auto Assistant have ads?
Neither myMTE nor Auto Assistant shows ads.
Which is updated more often, myMTE or Auto Assistant?
myMTE ships an update every 2 months, and Auto Assistant every 9 months. Most recently, myMTE was updated on September 28, 2026 and Auto Assistant on October 8, 2026.

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