Comparison

MLGW vs Auto Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MLGW

Manage your utility services with ease. Pay bills, arrange service transfers, set up payment plans, and opt for paperless billing. All your essential account management tools are just a click away.

Highlights
  • Pay bills online
  • Stop/transfer utility service
  • Make payment arrangements
  • Go paperless
  • Access account information
Features
Read full description

With the updated My Account feature, customers are a click away from paying their bills, stopping and transferring utility service, making payment arrangements or going paperless. To sign up, customers need a valid email address, and their 16-digit MLGW account number and access code, which can be found on the MLGW bill.

About

Auto Assistant

Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.

Highlights
  • Electronic proof of registration
  • Electronic proof of insurance
  • Registration renewal
  • Expiration notifications
  • Vehicle recall alerts
  • Manage multiple vehicles
Features
Read full description

Auto Assistant provides instant access to an electronic copy of your vehicle's registration and proof of insurance. No more shuffling through your glove box for that missing or expired paperwork, with Auto Assistant, your information is just a click away! With direct integration with your County Clerk’s office, Auto Assistant allows you to easily renew your registration and receive reminder notifications prior to your vehicle's registration expiring. But wait, there’s more! Auto Assistant even tracks and manages recall alerts for your vehicle and will inform you of a vehicle recall. Auto Assistant works for any vehicle currently registered in the State of Tennessee. Features: - Present electronic proof of registration - Present electronic proof of insurance - Renew your registration with ease - Receive notifications of expiring vehicle registrations - Receive information on vehicle recalls - Save multiple vehicles

Screenshots

MLGW4 screens
Auto Assistant4 screens

Verdict

The call

The clearest difference is rating: MLGW at 4.6 against Auto Assistant's 1.2. MLGW also leads on review sentiment (34% vs 4%) and update cadence (every 2 months vs every 9 months). Auto Assistant's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MLGW holds the better App Store score, 4.6 against 1.2. That said, the two scores are not equally well evidenced: MLGW has 7.3K ratings behind it against 714, so its average is the more settled of the two. Written reviews point the same way: 34% of MLGW's written reviews are positive against 4% of Auto Assistant's.

UpkeepUpdate frequency

MLGW ships an update every 2 months, Auto Assistant every 9 months. The most recent releases landed on October 10, 2026 and October 8, 2026 respectively.

Scorecard5 real differences · 5 level
MLGW versus Auto Assistant: the parameters behind the verdict, then further details
ParameterMLGWAuto Assistant
PriceFreeFree
Rating4.6 (7.3K ratings) — better1.2 (714 ratings)
Positive reviews33.7% of reviews — better3.7% of reviews
Number of ratings7.3K — better714
Update frequencyEvery 2 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 — better
Further details — not scored
Size64 MB27 MB
Age rating4+4+
DeveloperMemphis Light, Gas & WaterBusiness Information Systems

Customer experience

MLGW

All ratings7,296 ratings
Positive88.8%
Neutral2.7%
Negative8.5%
Written reviews104 reviews
Positive33.7%
Neutral9.6%
Negative56.7%

Auto Assistant

All ratings714 ratings
Positive4.3%
Neutral2.1%
Negative93.6%
Written reviews323 reviews
Positive3.7%
Neutral2.2%
Negative94.1%

User reviews

MLGW

From 7.3K App Store ratings

What we love

  • 🚀 Convenient bill payment
  • 👍 Useful outage map
  • 👍 Easy to use
  • 👍 Helpful customer service
  • 👍 Facial recognition login

Room to improve

  • 🐛 App crashes or doesn't open
  • 🐛 Login issues
  • 🐛 Inconsistent information
  • 🔋 High battery consumption
  • 💸 High utility rates

Auto Assistant

From 714 App Store ratings

What we love

  • 🚀 Worked perfectly
  • 👍 Convenient way to renew registration
  • 🔍 Able to see vehicle recalls

Room to improve

  • 🐛 Unable to create account
  • 🐛 Cannot add payment method or renew registration
  • 🐛 Inconsistent functionality across devices
  • 🔒 Security concerns with other users' data visible
  • 💤 App no longer maintained or updated

Bugs and requests

MLGW

Reported bugs

4 issues
  • App freezes or gets stuck loading
  • Login credentials not working
  • Outage information not accurate
  • Billing issues and inconsistencies

Requested features

5 requests
  • Add ability to view and print bills
  • Improve outage map usability
  • Implement push notifications for outages
  • Allow deleting/editing payment methods
  • Provide more detailed usage data

Auto Assistant

Reported bugs

4 issues
  • Cannot add vehicle information
  • Errors when trying to renew registration
  • Apple Wallet integration not functioning
  • Inconsistent email address validation

Requested features

4 requests
  • Add support for VIN instead of title number
  • Implement secure login and account management
  • Improve user instructions and onboarding
  • Provide in-app support and contact options

In-app purchases

None

MLGW

No in-app purchases

None

Auto Assistant

No in-app purchases

Questions

Is MLGW free?
MLGW is free to download, with no in-app purchases.
Is Auto Assistant free?
Auto Assistant is free to download, with no in-app purchases.
Which has better reviews, MLGW or Auto Assistant?
MLGW is rated higher. MLGW averages 4.6 out of 5 from 7.3K ratings, while Auto Assistant averages 1.2 from 714 ratings.
Do MLGW or Auto Assistant have ads?
Neither MLGW nor Auto Assistant shows ads.
Which is updated more often, MLGW or Auto Assistant?
MLGW ships an update every 2 months, and Auto Assistant every 9 months. Most recently, MLGW was updated on October 10, 2026 and Auto Assistant on October 8, 2026.

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