MLGW vs Auto Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MLGW
Manage your utility services with ease. Pay bills, arrange service transfers, set up payment plans, and opt for paperless billing. All your essential account management tools are just a click away.
- Pay bills online
- Stop/transfer utility service
- Make payment arrangements
- Go paperless
- Access account information
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With the updated My Account feature, customers are a click away from paying their bills, stopping and transferring utility service, making payment arrangements or going paperless. To sign up, customers need a valid email address, and their 16-digit MLGW account number and access code, which can be found on the MLGW bill.
Auto Assistant
Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.
- Electronic proof of registration
- Electronic proof of insurance
- Registration renewal
- Expiration notifications
- Vehicle recall alerts
- Manage multiple vehicles
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Auto Assistant provides instant access to an electronic copy of your vehicle's registration and proof of insurance. No more shuffling through your glove box for that missing or expired paperwork, with Auto Assistant, your information is just a click away! With direct integration with your County Clerk’s office, Auto Assistant allows you to easily renew your registration and receive reminder notifications prior to your vehicle's registration expiring. But wait, there’s more! Auto Assistant even tracks and manages recall alerts for your vehicle and will inform you of a vehicle recall. Auto Assistant works for any vehicle currently registered in the State of Tennessee. Features: - Present electronic proof of registration - Present electronic proof of insurance - Renew your registration with ease - Receive notifications of expiring vehicle registrations - Receive information on vehicle recalls - Save multiple vehicles
Screenshots
Verdict
The clearest difference is rating: MLGW at 4.6 against Auto Assistant's 1.2. MLGW also leads on review sentiment (34% vs 4%) and update cadence (every 2 months vs every 9 months). Auto Assistant's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MLGW holds the better App Store score, 4.6 against 1.2. That said, the two scores are not equally well evidenced: MLGW has 7.3K ratings behind it against 714, so its average is the more settled of the two. Written reviews point the same way: 34% of MLGW's written reviews are positive against 4% of Auto Assistant's.
MLGW ships an update every 2 months, Auto Assistant every 9 months. The most recent releases landed on October 10, 2026 and October 8, 2026 respectively.
| Parameter | MLGW | Auto Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.3K ratings) — better | 1.2 (714 ratings) |
| Positive reviews | 33.7% of reviews — better | 3.7% of reviews |
| Number of ratings | 7.3K — better | 714 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Memphis Light, Gas & Water | Business Information Systems |
Customer experience
MLGW
Auto Assistant
User reviews
MLGW
From 7.3K App Store ratingsWhat we love
- 🚀 Convenient bill payment
- 👍 Useful outage map
- 👍 Easy to use
- 👍 Helpful customer service
- 👍 Facial recognition login
Room to improve
- 🐛 App crashes or doesn't open
- 🐛 Login issues
- 🐛 Inconsistent information
- 🔋 High battery consumption
- 💸 High utility rates
Auto Assistant
From 714 App Store ratingsWhat we love
- 🚀 Worked perfectly
- 👍 Convenient way to renew registration
- 🔍 Able to see vehicle recalls
Room to improve
- 🐛 Unable to create account
- 🐛 Cannot add payment method or renew registration
- 🐛 Inconsistent functionality across devices
- 🔒 Security concerns with other users' data visible
- 💤 App no longer maintained or updated
Bugs and requests
MLGW
Reported bugs
4 issues- App freezes or gets stuck loading
- Login credentials not working
- Outage information not accurate
- Billing issues and inconsistencies
Requested features
5 requests- Add ability to view and print bills
- Improve outage map usability
- Implement push notifications for outages
- Allow deleting/editing payment methods
- Provide more detailed usage data
Auto Assistant
Reported bugs
4 issues- Cannot add vehicle information
- Errors when trying to renew registration
- Apple Wallet integration not functioning
- Inconsistent email address validation
Requested features
4 requests- Add support for VIN instead of title number
- Implement secure login and account management
- Improve user instructions and onboarding
- Provide in-app support and contact options
In-app purchases
MLGW
No in-app purchases
Auto Assistant
No in-app purchases
Questions
Is MLGW free?
Is Auto Assistant free?
Which has better reviews, MLGW or Auto Assistant?
Do MLGW or Auto Assistant have ads?
Which is updated more often, MLGW or Auto Assistant?
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