Comparison

Manulife Mobile vs Vancity

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Manulife Mobile

Manage your group benefits and retirement plans on the go. Submit claims, view balances, access your benefits card, and find healthcare providers. Track savings, contributions, and rates of return for retirement plans.

Highlights
  • Submit claims
  • View benefit balances
  • Access digital benefits card
  • Find healthcare providers
  • Search for drugs and costs
  • Check savings totals
  • Review plan activity
Features
Read full description

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife. The fresh, intuitive design gives you access to your Manulife benefits and retirement plans quickly and easily while on the go. For even easier access you can use Apple Touch ID® and Face ID®. As a Group Benefits plan member, you can: • submit your claims • review recent claims and payment information • see your benefit balances • access your benefits card and load it to your Apple wallet • find health care providers in your area with directions on how to get there • search for a drug and find the lowest cost alternative As a Group Retirement and VIP Room plan member, you can: • check your savings totals and plan details • review your recent activity • view all contributions made to your plan • see your rates of return Rest assured your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://manulife.ca. Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://manulife.ca/mobile. Please note: Some employer plan designs may limit the features available to employees. The Manufacturers Life Insurance Company (Manulife)

About

Vancity

Manage your banking needs with a full-service app from a member-owned financial cooperative. Pay bills, send money, deposit checks, track card purchases, and apply for loans. Securely access your accounts and find nearby branches or ATMs.

Highlights
  • Bill payment and scheduling
  • Secure INTERAC e-Transfers
  • Enviro™ Visa* card tracking
  • Mobile check deposit
  • Quick loan application
  • Branch and ATM locator
  • Multi-factor authentication
Read full description

Vancity is transforming the way you bank. As a members-owned, values-based financial cooperative, it’s easier than ever to reach your financial goals, while still creating positive change in your communities. Here’s what you can do with our full-service banking app: - Pay and schedule bill payments from anywhere. Plus, manage your bill payees in the app. - Send and receive funds securely with INTERAC e-Transfers.® - Track Vancity enviro™ Visa* card purchases, find transactions with easy search filters, and view your current rewards points balance. - Deposit cheques on the go. - Get a loan ($100 to $2,500) in as little as 10 minutes. - Locate the nearest community branch or DING FREE® ATM. - Keep your financial information safe and secure with multi-factor authentication, real-time alerts on banking and credit card accounts, and end-to-end data encryption. And this is just the beginning! We'll continue to release new app updates and features to ensure you’re always getting the most out of your digital banking experience. Not yet a member or have questions about this app? Visit a branch or call our Member Services Centre at 604-877-7000, or toll-free at 1-888-826-2489. *Trademark of Visa Int., used under license. ®DING FREE & Design are registered trademarks of Central 1 Credit Union, used under license. ®Trademark of Interac Inc. Used under license.

Screenshots

Manulife Mobile3 screens
Vancity4 screens

Verdict

The call

The clearest difference is rating: Vancity at 5.0 against Manulife Mobile's 4.5. Vancity also leads on review sentiment (25% vs 13%) and iOS requirement (14.0 vs 18.0). Manulife Mobile's advantage is ratings volume (891 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Vancity holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Manulife Mobile has 891 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 13% of Manulife Mobile's written reviews are positive against 25% of Vancity's.

UpkeepUpdate frequency

Manulife Mobile ships an update fortnightly, Vancity every 3 weeks. The most recent releases landed on October 26, 2026 and October 28, 2026 respectively.

Scorecard4 real differences · 6 level
Manulife Mobile versus Vancity: the parameters behind the verdict, then further details
ParameterManulife MobileVancity
PriceFreeFree
Rating4.5 (891 ratings)5.0 (2 ratings) — better
Positive reviews13.5% of reviews24.5% of reviews — better
Number of ratings891 — better2
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.014.0 — better
Further details — not scored
Size201 MB216 MB
Age rating12+4+
DeveloperThe Manufacturers Life Insurance CompanyVancity

Customer experience

Manulife Mobile

All ratings891 ratings
Positive87.2%
Neutral3.3%
Negative9.5%
Written reviews601 reviews
Positive13.5%
Neutral4.5%
Negative82.0%

Vancity

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews200 reviews
Positive24.5%
Neutral7.0%
Negative68.5%

Bugs and requests

Manulife Mobile

Reported bugs

5 issues
  • App freezes during login
  • Unable to submit claims
  • Incorrect coverage information displayed
  • Inconsistent app behavior across devices
  • Frequent app crashes and downtime

Requested features

5 requests
  • Ability to view detailed coverage information
  • Option to submit claims directly through the app
  • Improved app stability and reliability
  • Enhanced user interface and navigation
  • Faster claims processing and reimbursement

Vancity

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Manulife Mobile

No in-app purchases

None

Vancity

No in-app purchases

Questions

Is Manulife Mobile free?
Manulife Mobile is free to download, with no in-app purchases.
Is Vancity free?
Vancity is free to download, with no in-app purchases.
Which has better reviews, Manulife Mobile or Vancity?
Vancity is rated higher. Manulife Mobile averages 4.5 out of 5 from 891 ratings, while Vancity averages 5.0 from 2 ratings.
Do Manulife Mobile or Vancity have ads?
Neither Manulife Mobile nor Vancity shows ads.
Which is updated more often, Manulife Mobile or Vancity?
Manulife Mobile ships an update fortnightly, and Vancity every 3 weeks. Most recently, Manulife Mobile was updated on October 26, 2026 and Vancity on October 28, 2026.

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