mySafeTouch vs Hubitat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
Hubitat
Control and monitor your smart home devices remotely. Set up location-based automation and receive important alerts directly to your phone. This app enhances your existing home automation system.
- Access Dashboards
- Monitor and control devices
- Arm/disarm Safety Monitor
- Change Modes
- Define Geofence for Presence
- Receive Push Notifications
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Hubitat Elevation Mobile App is an accessory to the Hubitat Elevation home automation system. Users of Hubitat Elevation can use the Mobile App to: - Access Dashboards to monitor and control devices, arm or disarm Hubitat Safety Monitor, change Modes and more. - Define a Geofence for Mobile Presence detection based on phone location. The Geofence center defaults to your hub location but can be dragged to any location and the radius set. - Receive Push Notifications from Hubitat Elevation apps.
Screenshots
Verdict
The clearest difference is rating: mySafeTouch at 3.8 against Hubitat's 2.8. Hubitat's advantage is iOS requirement (12.1 vs 17.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mySafeTouch holds the better App Store score, 3.8 against 2.8. Both are backed by a comparable volume of ratings — 163 and 163 respectively. Written reviews point the same way: 31% of mySafeTouch's written reviews are positive against 28% of Hubitat's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 15, 2026 and August 5, 2026 respectively.
| Parameter | mySafeTouch | Hubitat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (163 ratings) — better | 2.8 (163 ratings) |
| Positive reviews | 31.4% of reviews — better | 28.0% of reviews |
| Number of ratings | 163 | 163 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 12.1 — better |
| Further details — not scored | ||
| Size | 362 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Safetouch Inc. | Hubitat, Inc. |
Customer experience
mySafeTouch
Hubitat
User reviews
mySafeTouch
From 163 App Store ratingsWhat we love
- 👍 Easy to use system
- 🔒 Secure system
- 👍 Great customer support (sometimes)
- 👍 Handy for arming/disarming remotely
- 👍 Good for checking cameras
Room to improve
- 🐛 App is incredibly slow
- 🐛 App never wants to open
- 🐛 Too difficult to navigate
- 🐛 Flooded with errors
- 🐛 Mediocre security products fail
Hubitat
From 163 App Store ratingsWhat we love
- 🚀 Fast local control and response times
- 🔒 Local-first architecture with optional cloud access
- 💡 Highly customizable and flexible platform
- 📱 Geofencing and presence detection capabilities
- 🎯 Excellent device compatibility and integrations
Room to improve
- 🐛 Frequent crashes and stability issues
- 🎨 Outdated, clunky UI design (Windows 98 style)
- 📍 Geofencing unreliable and inconsistent
- 🔋 Excessive battery drain from location tracking
- ☁️ Cloud/remote access requires paid subscription
Bugs and requests
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
Show 21 moreShow fewer
- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
Show 7 moreShow fewer
- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
Hubitat
Reported bugs
18 issues- App crashes on startup consistently
- Geofence detection fails to send events to hub
- Geofence shows incorrect location (off by km)
- Login screen keyboard covers continue button
- App hangs at 'Loading User Data' screen
Show 13 moreShow fewer
- Dashboard doesn't load after backgrounding
- Local LAN mode not working, stuck on cloud
- Hub discovery doesn't work on iOS
- Duplicate rooms and devices displayed
- Incorrect device status reporting
- Notifications show 'invalid token' error
- App doesn't support screen rotation
- Email verification code not received
- Presence detection broken after updates
- App unable to connect to hub after updates
- Geofence size resets to default
- What's New screen cannot be dismissed
- Layout issues with overlapping buttons on iPhone 7
Requested features
15 requests- Native iOS app with proper UI/UX design
- Dark mode option
- Widget support for quick device access
- Ability to add/discover devices from mobile app
- Automation and scene creation from app
Show 10 moreShow fewer
- iPad landscape view support
- Drag-and-drop dashboard tile customization
- Multiple geofence locations
- Motion sensor activity logging in dashboard
- Improved dashboard responsiveness and layout
- Manual IP address entry for hub connection
- SMS-based account verification
- Battery usage optimization for geofencing
- Real-time notifications with better visibility
- Detailed user manual and in-app help
In-app purchases
mySafeTouch
No in-app purchases
Hubitat
No in-app purchases
