Virtual Keypad vs mySafeTouch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virtual Keypad
Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.
- Arm and disarm security system
- Control smart home devices
- View live and recorded camera footage
- Automate system actions
- Receive event notifications
- Manage user access
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The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
Screenshots
Verdict
The clearest difference is review sentiment: Virtual Keypad at 66% against mySafeTouch's 31%. Virtual Keypad also leads on rating (4.3 vs 3.8) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virtual Keypad holds the better App Store score, 4.3 against 3.8. That said, the two scores are not equally well evidenced: Virtual Keypad has 13K ratings behind it against 163, so its average is the more settled of the two. Written reviews point the same way: 66% of Virtual Keypad's written reviews are positive against 31% of mySafeTouch's.
Virtual Keypad ships an update fortnightly, mySafeTouch every 2 months. The most recent releases landed on September 24, 2026 and August 15, 2026 respectively.
| Parameter | Virtual Keypad | mySafeTouch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (13K ratings) — better | 3.8 (163 ratings) |
| Positive reviews | 66.4% of reviews — better | 31.4% of reviews |
| Number of ratings | 13K — better | 163 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple TV — better | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 289 MB | 362 MB |
| Age rating | 4+ | 4+ |
| Developer | Digital Monitoring Products, Inc. | Safetouch Inc. |
Customer experience
Virtual Keypad
mySafeTouch
User reviews
Virtual Keypad
From 13K App Store ratingsWhat we love
- 🚀 Convenient remote access
- 🔒 Secure system control
- 👍 Easy to use
- 🚀 Fast and responsive
- 🔒 Reliable security
Room to improve
- 🐛 Inconsistent connectivity
- 🐛 Unreliable arming/disarming
- 🐛 Slow to update status
- 🐛 Frequent login issues
- 🐛 Buggy and glitchy
mySafeTouch
From 163 App Store ratingsWhat we love
- 👍 Easy to use system
- 🔒 Secure system
- 👍 Great customer support (sometimes)
- 👍 Handy for arming/disarming remotely
- 👍 Good for checking cameras
Room to improve
- 🐛 App is incredibly slow
- 🐛 App never wants to open
- 🐛 Too difficult to navigate
- 🐛 Flooded with errors
- 🐛 Mediocre security products fail
Bugs and requests
Virtual Keypad
Reported bugs
5 issues- Timed out connections
- Unresponsive app controls
- Incorrect alarm status display
- Delayed push notifications
- Compatibility issues with updates
Requested features
6 requests- Improved scheduling options
- Customizable notifications
- Apple Watch app support
- Enhanced camera integration
- Geofencing automation
Show 1 moreShow fewer
- Streamlined user management
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
Show 21 moreShow fewer
- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
Show 7 moreShow fewer
- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
In-app purchases
Virtual Keypad
No in-app purchases
mySafeTouch
No in-app purchases
Questions
Is Virtual Keypad free?
Is mySafeTouch free?
Which has better reviews, Virtual Keypad or mySafeTouch?
Do Virtual Keypad or mySafeTouch have ads?
Which is updated more often, Virtual Keypad or mySafeTouch?
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