Comparison

Guardian Protection vs mySafeTouch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Guardian Protection

Manage your home or business security, video feeds, and smart devices remotely. Control your alarm system, view live camera footage, adjust thermostats, and manage door locks and garage doors for enhanced safety and convenience.

Highlights
  • 24/7 interactive security monitoring
  • Live and recorded video monitoring
  • Energy management and home automation
  • Remote system arm/disarm
  • Smart device control (lights, thermostat, locks, garage)
  • Real-time event alerts
Read full description

Monitor and stay in control of your home or business from anywhere! Guardian Protection’s mobile app allows for 24/7 interactive security, video monitoring, energy management, and home automation to make life easier, safer, and more connected. Enjoy! Remote control features: Arm and disarm your Guardian security system Watch live or recorded video clips from your security cameras Turn lights on or off Adjust thermostat settings Lock or unlock doors Open and close garage doors Change user codes Receive real-time text or email alert for specific system-related events View system history And much more! Note: This app requires you to be a Guardian Protection customer and subscribe to Guardian’s Remote Home Control Services. Feature availability is based on your system equipment and monitoring services agreement. Additional benefits: Guardian will provide monitoring of your system 24/7 and can direct police, fire, and EMS to your home depending upon the signal received and your pre-established protocol. You can receive real-time non-alarm email, text message, and push notifications for a variety of specific events, for example: If protected sites within your property experience tampering, e.g.: liquor, gun and medicine cabinets, and even gaming consoles When your children arrive home from school When sub-contractors such as cleaning services and sitters arrive to perform work and also when they leave When the garage door is left open When a thermostat setting is changed And much more! ABOUT GUARDIAN PROTECTION Protecting homes and businesses since 1950, Guardian Protection is one of the nation’s largest and most highly regarded security companies. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference — protecting valuables and lives every day. We do what we do because of one simple truth: life is better when it’s safe.

About

mySafeTouch

Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.

Highlights
  • Remote arm/disarm security system
  • View live/stored camera footage
  • Lock/unlock doors remotely
  • Control lights remotely
  • Set smart thermostat schedules
  • View system history and events
  • Personalized event notifications
Features
Read full description

SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....

Screenshots

Guardian Protection4 screens
mySafeTouch4 screens

Verdict

The call

The clearest difference is rating: Guardian Protection at 4.7 against mySafeTouch's 3.8. Guardian Protection also leads on ratings volume (13K vs 163). mySafeTouch's advantage is monetization model (free vs subscription). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Guardian Protection holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: Guardian Protection has 13K ratings behind it against 163, so its average is the more settled of the two. Written reviews complicate that: 26% of Guardian Protection's written reviews are positive against 31% of mySafeTouch's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 23, 2026 and August 15, 2026 respectively.

Scorecard3 real differences · 7 level
Guardian Protection versus mySafeTouch: the parameters behind the verdict, then further details
ParameterGuardian ProtectionmySafeTouch
PriceFreeFree
Rating4.7 (13K ratings) — better3.8 (163 ratings)
Positive reviews26.2% of reviews31.4% of reviews — better
Number of ratings13K — better163
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS17.017.0
Further details — not scored
Size372 MB362 MB
Age rating4+4+
DeveloperGUARDIAN PROTECTION SERVICES, INC.Safetouch Inc.

Customer experience

Guardian Protection

All ratings11,690 ratings
Positive94.0%
Neutral2.1%
Negative3.9%
Written reviews126 reviews
Positive26.2%
Neutral8.7%
Negative65.1%

mySafeTouch

All ratings161 ratings
Positive67.7%
Neutral6.2%
Negative26.1%
Written reviews51 reviews
Positive31.4%
Neutral13.7%
Negative54.9%

User reviews

Guardian Protection

From 13K App Store ratings

What we love

  • 🔒 Provides security and peace of mind
  • 👍 Easy to use app
  • 🚀 Reliable system when working properly

Room to improve

  • 🐛 Buggy app with connection issues
  • 🔍 Unreliable video recording and alerts
  • 💰 Overpriced for the features provided
  • 🤖 Complicated system and app navigation
  • 📞 Poor customer support and troubleshooting

mySafeTouch

From 163 App Store ratings

What we love

  • 👍 Easy to use system
  • 🔒 Secure system
  • 👍 Great customer support (sometimes)
  • 👍 Handy for arming/disarming remotely
  • 👍 Good for checking cameras

Room to improve

  • 🐛 App is incredibly slow
  • 🐛 App never wants to open
  • 🐛 Too difficult to navigate
  • 🐛 Flooded with errors
  • 🐛 Mediocre security products fail

Bugs and requests

Guardian Protection

Reported bugs

4 issues
  • Frequent false alarms
  • Inability to reliably view live video or recorded clips
  • Connectivity issues with doorbell camera and other devices
  • Unresponsive app and system malfunctions

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Option to turn off chime/notification sounds
  • Batch deletion of video clips
  • Improved app integration with home automation

mySafeTouch

Reported bugs

26 issues
  • App is incredibly slow
  • App takes 30 seconds to 2 minutes to complete functions
  • App never wants to open or takes forever to show camera activity
  • App is flooded with errors
  • App keeps logging you out
Show 21 more
  • App is becoming miserable to use
  • Two-factor authentication issues with facial recognition/passcode
  • Cameras sometimes work and sometimes don't
  • Camera spins and buffers
  • Alarm doesn't work half the time
  • Camera constantly doesn't work, goes offline
  • Unable to set up for the first time, password reset loop
  • Camera issues, not able to view 24/7 footage
  • Weather section shows incorrect area
  • App sometimes does not arm
  • Apple Watch app stops working/shuts down
  • Regular device connection problems
  • Unable to successfully change device settings
  • Doorbell video won't come up
  • Clips missing, doesn't save all triggers
  • No option to update WiFi password
  • Live video requires constant refreshing
  • App can sometimes function at a slow pace
  • Cannot find the toolbar
  • App doesn't give option to sign up
  • Rarely works correctly

Requested features

12 requests
  • Improve app speed
  • Add scheduling features for arming/disarming
  • Geo-arming capability
  • Panic button in the app
  • Snooze function for camera notifications
Show 7 more
  • Apple Watch app functionality
  • Improve user interface for multiple properties
  • Add a user manual
  • Allow downloading printed bills
  • Constant live video feed without refreshing
  • Improve setup function for doorbell
  • Option to update WiFi password easily

In-app purchases

None

Guardian Protection

No in-app purchases

None

mySafeTouch

No in-app purchases

Questions

Is Guardian Protection free?
Guardian Protection is free to download, with no in-app purchases.
Is mySafeTouch free?
mySafeTouch is free to download, with no in-app purchases.
Which has better reviews, Guardian Protection or mySafeTouch?
Guardian Protection is rated higher. Guardian Protection averages 4.7 out of 5 from 13K ratings, while mySafeTouch averages 3.8 from 163 ratings.
Do Guardian Protection or mySafeTouch have ads?
Neither Guardian Protection nor mySafeTouch shows ads.
Which is updated more often, Guardian Protection or mySafeTouch?
Guardian Protection ships an update every 2 months, and mySafeTouch every 2 months. Most recently, Guardian Protection was updated on September 23, 2026 and mySafeTouch on August 15, 2026.

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