Hanover Mobile vs Go Mapfre
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hanover Mobile
Manage your insurance account on the go. View policy details, pay bills, and report claims easily. Securely access your account with fingerprint or face ID login.
- View policy information
- Pay bills and sign up for paperless billing
- Report and track claims
- Contact agent and customer service
- Secure login with biometrics
- Update profile and contact info
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Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app. With Hanover Mobile, you'll have access to: Policy information – view policy number, effective dates, and more Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing Report a claim —File personal lines and commercial lines claims and view status of open claims Contact information • Get in touch with your insurance agent by phone or email • Call our customer service representatives Easily manage your account • Log in with fingerprint or face id • Update your profile and contact info …and much more. We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536. All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
Go Mapfre
Manage your insurance policies with ease. Review coverage details, make secure payments, and submit claims directly through the app. Stay informed and in control of your insurance needs.
- Policy review
- Payment processing
- Claims submission
- Policy management
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Review your MAPFRE policies, make payments, submit claims, and more.
Screenshots
Verdict
The clearest difference is rating: Go Mapfre at 4.4 against Hanover Mobile's 2.0. Go Mapfre also leads on ratings volume (14K vs 154). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Go Mapfre holds the better App Store score, 4.4 against 2.0. That said, the two scores are not equally well evidenced: Go Mapfre has 14K ratings behind it against 154, so its average is the more settled of the two. Written reviews complicate that: 13% of Hanover Mobile's written reviews are positive against 10% of Go Mapfre's, so the app with the better star average is not the one people write more warmly about.
Hanover Mobile ships an update every 2 months, Go Mapfre monthly. The most recent releases landed on September 1, 2026 and September 25, 2026 respectively.
| Parameter | Hanover Mobile | Go Mapfre |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (154 ratings) | 4.4 (14K ratings) — better |
| Positive reviews | 12.7% of reviews — better | 9.9% of reviews |
| Number of ratings | 154 | 14K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | The Hanover Insurance Group | MAPFRE U.S.A. Corp. |
Customer experience
Hanover Mobile
Go Mapfre
Bugs and requests
Hanover Mobile
Not enough reviews yet to summarise bugs or requests.
Go Mapfre
Reported bugs
4 issues- Login and sign-in issues
- Disappearing policies and missing information
- Compatibility problems with newer devices
- Inconsistent app behavior and frequent crashes
Requested features
4 requests- Chronological order for claims and notifications
- Ability to highlight policy changes
- Support for digital wallet and mobile payments
- Improved user settings and customization options
In-app purchases
Hanover Mobile
No in-app purchases
Go Mapfre
No in-app purchases
Questions
Is Hanover Mobile free?
Is Go Mapfre free?
Which has better reviews, Hanover Mobile or Go Mapfre?
Do Hanover Mobile or Go Mapfre have ads?
Which is updated more often, Hanover Mobile or Go Mapfre?
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