FPL vs My JEA

Get more with just a tap of our app. Your fingerprint or FaceID will give you instant, secure access to your account so you can easily manage your power in the palm of your hand – report an outage and receive updates, get real-time bill notifications and reminders, find out about your next month’s projected bill amount and more! Features include: ALERTS AND REMINDERS -If you’re not already receiving your bill by email, you will be automatically switched to monthly email bills (and mobile app reminders) to quickly view, download and pay your bill – no more paper! Terms and conditions are available at fpl.com/ebillterms -Receive alerts and reminders when a new bill is ready to view and when it is due -Receive appointment reminders for scheduled appointments OUTAGE INFORMATION -Report a power outage -Check outage status and track restoration progress -Receive updates via push notifications ENERGY USE INFORMATION -View your projected monthly bill amount -Track your current, daily, weekly and monthly energy use -View your daily energy cost average and quickly see how your bill compares to the previous month ACCOUNT MANAGEMENT -Fingerprint login to view your real-time account balance, payment due date, balance details -View and download your bill (PDF) -Enroll in Pay Online and make a payment -Manage your saved payment methods -Schedule a future payment (if qualified) -Update your account profile – email address, phone number, and mailing address *FPL app use requires an active FPL account that is registered online at FPL.com

If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.